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Rentcafe Jobs in Raleigh, NC (NOW HIRING)

Rentcafe information

What is RentCafe and what does it do?

RentCafe is an online platform that streamlines the rental process for both property managers and renters. It offers tools for searching rental properties, submitting applications, paying rent, and managing maintenance requests. Property managers use RentCafe to efficiently handle listings, screen tenants, and communicate with residents. The platform is widely used in the multifamily housing industry to simplify workflows and improve the rental experience for all parties involved.

What is the difference between Rentcafe vs Leasing Agent?

FeatureRentcafeLeasing Agent
Primary RoleProperty management software provider for leasing and rent collectionIndividual responsible for showing properties and signing leases
CredentialsNone specific; familiarity with property management softwareReal estate license or certification often required
Work EnvironmentOffice-based, supporting property managers and leasing teamsOn-site at properties, interacting directly with prospective tenants
Industry UsageUsed by property management companies and landlordsEmployed by property management firms or independently as a real estate agent

Rentcafe is a property management software platform that streamlines leasing processes, while a leasing agent is a person who directly interacts with tenants and manages property showings. Both roles are integral to the rental industry but serve different functions. Rentcafe supports leasing operations behind the scenes, whereas leasing agents are the frontline representatives engaging with prospective tenants.

What are the key skills and qualifications needed to thrive as a RentCafe Specialist, and why are they important?

To thrive as a RentCafe Specialist, you need a solid understanding of property management processes, customer service experience, and familiarity with leasing workflows, often supported by a background in real estate or property management. Proficiency with the RentCafe platform, Yardi property management software, and general CRM systems is typically required. Strong communication, problem-solving skills, and attention to detail help you address resident inquiries and support property operations effectively. These skills and qualities are crucial for ensuring smooth digital leasing processes, resident satisfaction, and optimal property performance.

What are some common challenges faced by RentCafe specialists when supporting property management clients?

RentCafe specialists often encounter challenges such as troubleshooting complex software issues for clients, adapting to frequent updates in the platform, and resolving time-sensitive requests while balancing multiple tasks. Since the role requires close collaboration with property managers and leasing agents, effective communication and problem-solving skills are essential. Staying up-to-date with RentCafe features and maintaining a strong understanding of client workflows are key to delivering excellent customer support.
What cities near Raleigh, NC are hiring for Rentcafe jobs? Cities near Raleigh, NC with the most Rentcafe job openings:
Infographic showing various Rentcafe job openings in Raleigh, NC as of July 2026, with employment types broken down into 98% Full Time, and 2% Temporary. Highlights an 100% In-person job distribution.

Assistant Property Manager - Southpoint Village

ZRS Management

Durham, NC

$18 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


ZRS Management rating

8.2

Company rating: 8.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

37th of 250 rated facilities management


Job description

Job Description:

The Assistant Property Manager's primary responsibilities include motivating and encouraging the Leasing Consultants in leasing tasks; compiling, understanding and utilizing market information on an on-going basis; and preparing for advancement to Property Manager. The position of Assistant Property Manager reports directly to the Property Manager.

The Assistant Property Manager primary focus shall include but not limited to:

  • Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system.
  • File evictions when applicable, and be informed of local laws and policies.
  • Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met.
  • Review and approve applications when necessary and ensure proof of income and applications are within community qualification guidelines.
  • Audit move-ins and ensure that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded.
  • Ensure that all residents' current and futured scheduled billing is correct.
  • Complete monthly reports in accordance with company guidelines.
  • Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval.
  • Troubleshoot and resolve resident situations before being escalated to the property manager.
  • Assist with leasing when necessary and take tours.
  • Take escalated service requests and work with the property team to ensure adherence to customer service standards.
  • Work closely with property manager to ensure the property is meeting budgeted occupancy and leasing goals.
  • Assist Property Manager with hosting resident functions and maximizing resident renewals
  • May need to work one weekend a month,

Qualifications

  • ValidDriversLicense
  • 1+ experience in property management or real estate preferred
  • High school diploma a must, post-secondary preferred in units in business, or property management.

Skills, Knowledge and Abilities:

  • Demonstrate excellent computer skills, verbal, math, and reasoning skills
  • Demonstrate strong negotiating and sales abilities
  • Possess strong leadership; interpersonal and organization skills
  • Possess effective time management skills and attention to detail
  • Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products
  • Knowledge of Internet, Email, and social media as it pertains to marketing of community
  • Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock,RentCafe, Resman, etc.
  • Knowledge of business practices and principles
  • Ability to handle multiple projects and tasks
  • Ability to cope with stress in a composed manner
  • Ability to respect and maintain confidentiality
  • Ability to work independently as well as collaboratively in a team environment.
  • Flexible to work evenings, weekends, and holidays as needed.

We offer full-time, career-track positions with competitive pay, health, dental, vision and life insurance; housing discounts, vacation, paid holidays, exceptional 401k plan with employer match and much more!!!!

We are an Equal Opportunity Employer

Drug Free Work Place

ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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