Remote Online Community Manager Jobs in Raleigh, NC

Percona's Community Team is growing, and we're looking for a versatile, people-first community builder to help us grow and support the global Percona open source community. This role sits at the intersection of online community management, internal program delivery, and in-person event representation. You'll be the connective tissue between our developer community, our forum and Slack, our internal community programs, and our presence at events around the world.

This is a hands-on, varied role for someone who is equally comfortable moderating a Slack channel, writing a quick fix for our website, running a contributor program, and staffing a booth at a conference on the other side of the world. We're deliberately not narrowing this role to a single lane — if you're a generalist who thrives on variety and genuinely enjoys people and community, we want to hear from you.

Social Media

• Create and manage social content that engages the developer and DBA community authentically.

• Partner with our engineering experts and to amplify community voices and content.

• Build and maintain relationships with partner organizations and their communities for joint events and initiatives.

• Create video and short-form content that brings the social engagement plan to life, using AI-assisted tools to work more efficiently without compromising quality.

• Familiarity with social media platforms (Instagram, LinkedIn, Facebook, TikTok, YouTube, Reddit) and how content performs across each.

• Experience with Buffer, Sprout Social or comparable scheduling and listening tools.

• Comfortable on camera and able to create authentic, engaging short-form video content.

Online Community Engagement

• Own day-to-day engagement on the Percona Forum and Community Slack welcoming new members, answering or routing questions, and keeping discussions active and healthy.

• Monitor community health and sentiment across channels, flagging issues and celebrating wins.

• Build relationships with active contributors, MVPs, and long-time community members.

Events & On-the-Ground Support

• Travel to conferences, meetups, and partner events to represent Percona and staff the booth or table.

• Provide regional support for community and partner events, from swag to schedules to on-site troubleshooting.

• Act as the on-site point person, comfortable making real-time calls when things don't go to plan

Internal Programs

• Help run and continuously improve internal community programs (e.g. ambassador/advocate programs, contributor recognition, onboarding for new community members).

• Coordinate internally with Marketing, Product, and Engineering to keep programs aligned with company priorities.

• Track program metrics and report on community growth and engagement.

Website & Technical Maintenance

• Perform light-to-moderate coding and maintenance on Percona's community website (content updates, bug fixes, small feature work).

• Experience running or actively contributing to an online community (forum, Slack, Discord, or similar) ideally in an open source, developer, or technical context.

• Comfortable with basic-to-intermediate coding (e.g. HTML/CSS/JS or similar) for website maintenance; you don't need to be a senior engineer, but you should be able to make changes without hand-holding.

• Experience planning or supporting in-person events, with the willingness and ability to travel regularly.

• Social media savvy, with an understanding of what resonates with developer and technical audiences.

• Excellent written and verbal communication skills; comfortable being the public face of the team both online and in person.

• Self-directed and organized able to juggle community moderation, program work, event logistics, and small dev tasks in the same week.

• Genuine enthusiasm for open source and developer communities.

• Video editing / creating experience

• Familiarity with database technologies (MySQL, PostgreSQL, MongoDB) or open source infrastructure communities.

• Experience with community platforms such as Discourse, Slack admin tooling, or similar.

• Prior experience with ambassador, advocate, or contributor recognition programs.

Remote, with flexibility across time zones to support a global community. This role requires regular travel to conferences and partner events (approximately 25–30% of the year) - exact cadence to be confirmed with the hiring manager.

Why Percona?

At Percona, we believe an open world is a better world. Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB.

Percona is proud to be a remote-only and globally dispersed workforce – we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard.

Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan. We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology.

If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a leader in the open-source database space, let’s talk!

Connect with us and stay up to date on our latest news and developments by following us on LinkedIn and Twitter. We look forward to connecting with you!