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Community Manager Jobs in Rochester, NY (NOW HIRING)

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Community Manager information

See Rochester, NY salary details

$30.6K

$58.2K

$91.3K

How much do community manager jobs pay per year?

As of May 31, 2026, the average yearly pay for community manager in Rochester, NY is $58,152.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $66,100.00 per year, depending on experience, location, and employer.

What Is a Community Manager?

A community manager aligns social media platforms with a company’s brand, engages customers through targeted marketing initiatives, and manages communications to and from customers. Their responsibilities include building brand awareness through company events and publicizing those events via social media. To stay on top of changes that may impact the company’s community, the community manager often partners with a social media manager, media relations manager, brand manager, and other members of the marketing team. As businesses continuously explore ways to engage customers, stakeholders, and partners, the role of a community manager becomes increasingly important.

What are the key skills and qualifications needed to thrive as a Community Manager, and why are they important?

To thrive as a Community Manager, you need strong communication skills, experience with social media platforms, and typically a background in marketing, communications, or a related field. Familiarity with community management tools like Discord, Slack, or Facebook Groups, and analytics platforms such as Sprout Social or Hootsuite, is highly beneficial. Outstanding interpersonal skills, empathy, and conflict resolution abilities help you foster a positive and engaged community. These skills are essential for building trust, maintaining active engagement, and ensuring a healthy online or offline community environment.

How does a Community Manager typically collaborate with other departments within an organization?

Community Managers often work closely with marketing, customer support, and product teams to ensure consistent messaging and gather feedback from the community. They relay user concerns, suggestions, and trends to relevant departments, helping shape product development and marketing strategies. Regular cross-team meetings and clear communication channels are common, making collaboration an essential part of the role. This teamwork helps build a strong, engaged community while aligning community initiatives with company goals.

What does a Community Manager do?

A Community Manager is responsible for building, growing, and managing online and offline communities around a brand or organization. They engage with members, moderate discussions, respond to comments or concerns, and help foster a positive and active environment. Community Managers also monitor community metrics, gather feedback, and work closely with marketing and customer support teams to ensure the community aligns with business goals.

What is the difference between Community Manager vs Social Media Coordinator?

AspectCommunity ManagerSocial Media Coordinator
Required CredentialsTypically a bachelor's degree in marketing, communications, or related fieldSimilar educational background, often with certifications in social media tools
Work EnvironmentEngages with online communities, manages forums, and fosters user engagementCreates and schedules social media content across platforms
Employer & Industry UsageUsed in tech, non-profits, and brands focusing on community buildingCommon in marketing agencies, brands, and media companies

The Community Manager and Social Media Coordinator roles overlap in content creation and online engagement. However, the Community Manager focuses more on building and nurturing online communities, while the Social Media Coordinator primarily manages social media content and campaigns. Both roles require strong communication skills and familiarity with social platforms, but their core responsibilities differ in scope and focus.

More about Community Manager jobs
What are the most commonly searched types of Community jobs in Rochester, NY? The most popular types of Community jobs in Rochester, NY are:
What are popular job titles related to Community Manager jobs in Rochester, NY? For Community Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Community Manager jobs in Rochester, NY look for? The top searched job categories for Community Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Community Manager jobs? Cities near Rochester, NY with the most Community Manager job openings:
Community Manager jobs near you

Administrative Assistant/Rental Assistant

DIMARCO STAFFING LLC

Rochester, NY

$21 - $22/hr

Other

Posted 28 days ago

Job description

Description

Basic Function: 

Assist the Community Manager and Maintenance Supervisor in oversight of the property, to ensure a safe and habitable place to dwell. Assist in duties related to the administration of the communities required as outlined below. Some or all duties may not be assigned, others not listed may be required/added. Responds to requests by the Area/Community Manager in a timely fashion. Maintains high standards of conduct following all policies and procedures outlined in the employee handbook. 


Payroll:

Part- time position. Prefer daily work schedule (M-F), but will be flexible. Hours may be changed as required. Compensation is on an hourly basis, with performance and salary reviewed annually (typically in the second quarter). 


Key Goals:

  • Maximize resident retention by providing excellent customer service and follow-up
  • Maintain property's emergency and risk management plan
  • Maintain good record keeping system
  • Reduce liabilities, both physical and financial 

Relationships:

  • Reports directly to Community/Area Manager
  • Maintains positive relations with residents, team members and vendors
  • Maintains supportive relations with community, fire and police 

Description of Responsibilities and Typical Work Activities: (Not limited to:)


Maintaining the Physical Asset

  •  Ensures all contractors insurance certificates are in place
  •  Notify Maintenance Supervisor and Area/Community Manager of reported maintenance problems


Marketing and Leasing

  • Assist Community manager in leasing units quickly and efficiently following approved occupancy guidelines, pursuant to HUD, Low Income Housing Tax Credit and or USDA Rural Development programs, in addition to our Tenant Selection Plan. Vacancies should be filled within 30 days from move-out (or less whenever possible).
  • Maintain and update waiting list. 
  • Conduct resident interviews for initial occupancy or unscheduled/scheduled recertification process. 
  • Assist with file maintenance
  • Assist in performance of move-in, annual and move-out inspections
  • Coordinate preparation of vacant units with Maintenance Supervisor and Community/Area Manager based on move-in dates
  • Answer phone or in person rental inquiries


Tenant Management

  • Record all service requests upon receipt
  • Maintain work orders in software program
  • Provide polite and helpful interaction with residents
  • Assist manager with delivery of lease violation notices, late rent notices, receipts
  • Assist with general correspondence
  • Enter rent payments in software


Administration

  • Assist Community Manager in performing her/his duties and fill in as required during absence of Community Manager

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