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Community Director Jobs in Raleigh, NC (NOW HIRING)

IWG plc

Director of Hospitality

Durham, NC · On-site

As Community Director you will have full responsibility for all Facilities & Workplace services, your clients' satisfaction and office experience. You will become the heartbeat of the workspace ...

Highmark Residential, LLC

Assistant Property Manager

Cary, NC · On-site

$18.75 - $25.75/hr

Assists Community Director with daily rate approvals in Yieldstar * Inputs daily activity transactions in Yardi and clears any outstanding validations * Prepares accounting records and reports ...

Highmark Residential, LLC

Assistant Property Manager

Cary, NC · On-site

$18.75 - $25.75/hr

Assists Community Director with daily rate approvals in Yieldstar * Inputs daily activity transactions in Yardi and clears any outstanding validations * Prepares accounting records and reports ...

Highmark Residential, LLC

Assistant Property Manager

Cary, NC · On-site

$18.75 - $25.75/hr

Assists Community Director with daily rate approvals in Yieldstar * Inputs daily activity transactions in Yardi and clears any outstanding validations * Prepares accounting records and reports ...

Calyx Living

Community Sales Director

Raleigh, NC · On-site

Calyx Senior Living Community Sales Director Calyx Senior Living is actively seeking an enthusiastic, sales-driven, competitive and success-motivated Community Sales Director for our assisted living ...

Calyx Living

Community Sales Director

Raleigh, NC · On-site

Calyx Senior Living Community Sales Director Calyx Senior Living is actively seeking an enthusiastic, sales-driven, competitive and success-motivated Community Sales Director for our assisted living ...

Calyx Living

Community Sales Director

Raleigh, NC · On-site

Calyx Senior Living Community Sales Director Calyx Senior Living is actively seeking an enthusiastic, sales-driven, competitive and success-motivated Community Sales Director for our assisted living ...

Calyx Living

Community Sales Director

Raleigh, NC · On-site

Calyx Senior Living Community Sales Director Calyx Senior Living is actively seeking an enthusiastic, sales-driven, competitive and success-motivated Community Sales Director for our assisted living ...

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Community Director information

See Raleigh, NC salary details

$18

$28

$42

How much do community director jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for community director in Raleigh, NC is $28.84, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $31.78 per hour, depending on experience, location, and employer.

How to become a community center director?

To become a community center director, candidates typically need a bachelor's degree in fields like recreation, social work, or public administration, along with experience in community programs or management. Strong leadership, communication skills, and knowledge of local community needs are essential, and some roles may require certification in CPR or first aid. Gaining experience through related roles such as program coordinator or assistant director can also be beneficial.

What is the difference between Community Director vs Community Manager?

AspectCommunity Director

Required CredentialsTypically a bachelor's degree in communications, marketing, or related field; experience in community engagement or management
Work EnvironmentOversees multiple community programs, often in larger organizations or residential complexes
Employer & Industry UsageUsed in residential, corporate, or nonprofit sectors to lead community initiatives
Common Search & ComparisonOften compared with Community Manager due to overlapping responsibilities in community engagement

The Community Director generally has a broader leadership role, overseeing multiple community programs and strategic initiatives. In contrast, a Community Manager focuses more on day-to-day operations and direct engagement with residents or members. Both roles require similar credentials and are used across various sectors, but the Community Director typically operates at a higher strategic level.

What Does a Community Director Do?

A community director is involved in managing business processes and overseeing property for a community of homes or an apartment complex. Their duties are to supervise relations with residents, manage maintenance services, and inspect the property regularly. They also meet potential residents to show them the community, set occupancy targets, and create strategies to meet those targets. A community director may work with third-party service providers to ensure that residents have access to necessary services. Qualifications to become a community director vary, but may include a degree or job experience in real estate or property management.

What is the role of a community director?

A community director is responsible for managing and engaging a community, often within organizations, neighborhoods, or online platforms. They develop programs, foster relationships, and oversee events to promote community growth and satisfaction, typically requiring strong communication and leadership skills.

What is the highest paying job in social services?

In social services, senior executive roles such as Director of Social Services or Chief Executive Officer typically have the highest salaries, often exceeding six figures. These positions require extensive experience, advanced degrees, and strong leadership skills, and they oversee large programs or organizations within the sector.

What does a Community Director do?

A Community Director is responsible for overseeing and managing the operations of a community, which could be a residential community, online platform, or organization. Their main duties include fostering engagement, resolving conflicts, organizing events, and ensuring the community's overall well-being and growth. They often act as a bridge between community members and organizational leadership, developing strategies to strengthen relationships and encourage participation. Community Directors also analyze feedback and implement improvements to enhance the community experience.

What qualifications do I need to be a community manager?

A community manager typically needs a bachelor's degree in communications, marketing, or a related field. Relevant skills include strong communication, social media proficiency, and experience in customer service or community engagement. Certifications in social media management or digital marketing can also be beneficial.

How does a Community Director typically collaborate with other departments within an organization?

A Community Director regularly works cross-functionally with teams such as marketing, public relations, customer support, and product management to align community initiatives with broader organizational goals. This role often acts as a bridge, relaying community feedback to internal stakeholders and helping shape strategies or campaigns based on members' needs. Effective collaboration ensures a consistent brand voice and helps foster stronger engagement both within and outside the community.

What are the key skills and qualifications needed to thrive as a Community Director, and why are they important?

To thrive as a Community Director, you need strong leadership, organizational, and project management skills, often supported by a degree in communications, business, or a related field. Familiarity with community management platforms, social media tools, analytics software, and CRM systems is typically required. Outstanding interpersonal skills, empathy, and conflict resolution abilities help foster positive relationships and engagement within the community. These skills and qualities are vital for building vibrant, inclusive communities and achieving organizational goals.
More about Community Director jobs
What are the most commonly searched types of Community jobs in Raleigh, NC? The most popular types of Community jobs in Raleigh, NC are:
What are popular job titles related to Community Director jobs in Raleigh, NC? For Community Director jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Community Director jobs in Raleigh, NC look for? The top searched job categories for Community Director jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Community Director jobs? Cities near Raleigh, NC with the most Community Director job openings:
Community Director jobs near you
Infographic showing various Community Director job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $59,983 per year, or $28.8 per hour.

Director of Hospitality

IWG plc

Durham, NC • On-site

Full-time

Re-posted 20 days ago

Job description

Role Purpose
The Community Director is responsible for driving an excellent client experience through world-class hospitality and operation for the client's two U.S. headquarters. As Community Director you will have full responsibility for all Facilities & Workplace services, your clients' satisfaction and office experience.
You will become the heartbeat of the workspace, living, and breathing the client's core values and strive to achieve their mission throughout the two client sites that will be under your care. The Client's main priorities for these two new office sites are:
  • Attracting talent through an office that is located in an amenity rich location with a diversity of work settings to fit different needs and work styles.
  • Bringing employees back to the office with a full-service operation that feels like a 5-star hotel experience
  • Retaining talent through an office environment that is inclusive, vibrant and has excellent services including a high-end coffee barista experience, grab and go upscale snacks, doctor's office, fully stocked restroom facilities, game room, mother's room and tranquility/prayer/yoga room.
  • Introducing employees to a new way of collaborative working with quiet head down space, focus space, formal and informal meeting spaces, no assigned desks and no private offices.

Part of a strong team reporting to the Senior Director of Operations, you will deliver to your clients agreed specification but also look beyond this to take all opportunities to demonstrate Instant as a best-in-class, complete office solution. You will network within your clients' organization to achieve excellent relationships, delivering Instant's values and keeping a firm focus on the statutory and commercial aspects of each contract. You will drive opportunities to create client satisfaction, innovation, and profitability.
You will have three direct reports under your management - two Office Coordinators/Concierges and a Community Manager. In addition, you will be overseeing the work of third-party suppliers that will provide services to the office including cleaning/maintenance/mailroom/AV tech/barista. You will be responsible for motivating and communicating clear expectations of Instant values and performance metrics to this core team.
You will be reporting the performance of the sites and adherence to SLAs on a monthly and quarterly basis both internally to the Senior Director of Operations and externally to the Client's FM team. Preparation of accurate reports and clear communication of office performance metrics, issues and steps taken to correct issues will be central to your success.
You will be responsible for the P&L and budget for both sites. You will work with the accounting team to create accurate P&L reports monthly for review by the COO/CFO, Finance Director and VP of Delivery Solutions.
Key Responsibilities Community Management
  • Client Account oversight of 3 In addition to the Durham, NC office, responsible for operations teams which deliver workplace experience at a Philadelphia office and a Washington D.C. office.
  • Create a welcoming and collaborative workplace through proactive management and by building outstanding relationships with all stakeholders.
  • Proactively ensuring the workplace is fully operational, and processes are running
  • Ordering items for the client and Instant use
  • Logging helpdesk jobs and providing reporting ad hoc and regular- ensuring follow up and proactive management of jobs.
  • Liaising with suppliers and members of the broader outsourced team including cleaning and M&E teams
  • Managing budgets
  • Undertaking regular quality checks/audits and ensuring customer satisfaction
  • Any other ad hoc duties required supporting the employee journey and delivery of
  • Event Management, you will play a key role in supporting and organizing company-wide events
  • Ensuring a 5* hospitality experience for all employees and
  • Management of five team members across three properties, at the current

Account Management
  • Ensure all hard & soft facilities services are delivered to specification and planned/reactive activities meet SLAs and agreed process, cost & reporting requirements. Make interventions as required.
  • Create excellent relationships with outsourced or client suppliers, driving performance, communication, and motivation.
  • Proactively address service issues, complaints/escalations, or failed visits, including agreeing action plans with all stakeholders as needed.
  • Manage landlord services & third party/tenant relationships; ensure service charge obligations are
  • Deliver to an Account Management Plan: develop client relationships with decision makers/influencers creating trust and ease of business.
  • Support incident management, including out of hours on a rotation basis: Take ownership for client communication, service providers' response and any Incident Reports/handover notes.
  • Provide accurate and useful monthly/quarterly internal/external
  • Responsibility for commercial activity on your portfolio: Review and scrutinize all costs, assess value, need and priority. Seek approval from clients for recharges with confidence and understanding.
  • Identify opportunities for selling additional services and facilitate their
  • Ensure adherence to all regulatory Compliance and H&S
  • Managing a team of Office Coordinators/Concierges and a Community

Background and Experience
  • At least ten years of experience in workplace experience and
  • You will be a natural and confident communicator, with exceptional interpersonal skills and the ability to build relationships at all levels.
  • Superior client relationship management skills, with an awareness of Account Management
  • Great hard & soft Facilities Management experience Working technical knowledge expected.
  • Experience in managing effective and positive relationships with outsourced suppliers, Helpdesk
  • Good working knowledge of H&S in the workplace is
  • Experience of property operations in a retail or hospitality environment is advantageous.
  • Previous incident management experience/responsibility would be
  • Experience of creating operational reports for external
  • An enthusiastic, personal and proactive approach to service delivery and customer satisfaction
Key skills and Competencies
  • Excellent relationship building skills, with the ability to challenge, influence and give advice to
  • You are able to create positive working relationships at all levels with internal and external
  • You are proactive, flexible and hands-on. Your problem-solving abilities inspire confidence &
  • You can be depended on in an emergency, keeping a cool head to coordinate an incident
  • You will be open to travel and flexible to changing priorities - travel to Philadelphia client site once per quarter. You are able to manage multiple tasks and prioritize workload effectively, particularly across multiple locations
  • You take ownership for your output, results and client feedback
  • Good commercial You will be required to take ownership of financial matters for your clients.
  • Engaging personality, with confidence in your abilities but a willingness to learn & improve
Measures of Success
  • Client satisfaction/feedback
  • Managing planned and reactive work on your portfolio within SLAs/KPI's
  • Revenue generation / commercial management / meeting project budgets
  • Delivery to Account management plan
  • Delivery to Supplier performance framework

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