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What Is a Community Director and How to Become One

Community Director

What Does a Community Director Do?

A community director is involved in managing business processes and overseeing property for a community of homes or an apartment complex. Their duties are to supervise relations with residents, manage maintenance services, and inspect the property regularly. They also meet potential residents to show them the community, set occupancy targets, and create strategies to meet those targets. A community director may work with third-party service providers to ensure that residents have access to necessary services. Qualifications to become a community director vary, but may include a degree or job experience in real estate or property management.

What Are the Job Qualifications to Be a Community Director?

Qualifications to become a community director vary, but may include a degree or job experience in real estate or property management. If you work as a community director for student housing at a university, you may need a degree in student affairs. There are also voluntary professional certifications available, such as the property manager (CPM) accreditation from the Institute of Real Estate Management or the Certified Occupancy Specialist (COS) accreditation from the National Center for Housing Management. The duties of a community director are to achieve apartment leasing goals, supervise relations with residents, manage maintenance services, and inspect the property regularly.

Community Director Job Description Sample

With this Community Director job description sample, you can get a good idea of what employers are looking for when hiring for this position. Remember, every employer is different and each will have unique qualifications when they hire for a Community Director role.

Job Summary

Our management company is currently seeking a Community Director to help us enhance the experience of residents at our property. In this role, you will uphold a high standard of beauty and comfortability, coordinating maintenance and lawn care services as needed. You will also plan recreational activities or parties to help encourage a positive relationship between people in our building. Applicants should have exceptional communication skills as well as some property management or community building experience.

Duties and Responsibilities

  • Enhance the experience of our residents
  • Coordinate maintenance and oversee external vendors
  • Ensure the timely collection of rent
  • Plan recreational community events or activities
  • Uphold community standards

Requirements and Qualifications

  • High school diploma or GED certificate
  • Property management experience strongly preferred
  • Familiarity with federal fair housing laws and tenant protections
  • Excellent planning, organizational, and customer service skills