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Comed Customer Service Representative Jobs (NOW HIRING)

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Xcel Management Inc

Be Seen First

CSR - Customer Service Rep

Louisville, KY · On-site

$20 - $30/hr (+ commission)

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

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Comed Customer Service Representative information

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How much do comed customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for comed customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a ComEd customer service representative?

ComEd Customer Service Representatives are professionals who assist customers of ComEd, Illinois' largest electric utility, with their service needs. They handle inquiries about billing, outages, new service requests, and account management, and provide support through phone, email, or online chat. Their role is essential for ensuring that customers receive prompt and accurate information, resolving issues efficiently, and maintaining a positive relationship between the company and its customers.

What are the key skills and qualifications needed to thrive as a ComEd customer service representative?

To thrive as a ComEd Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and utility billing platforms is typically required. Patience, active listening, and the ability to remain calm under pressure are crucial soft skills for handling customer inquiries and resolving complaints. These skills are important to ensure efficient, accurate service and to maintain customer satisfaction in a high-volume environment.

What are some common challenges faced by ComEd customer service representatives, and how does the company support employees in handling them?

Comed Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex billing or service inquiries, and assisting customers during service outages. The company provides extensive training, access to a knowledge base, and ongoing support from supervisors to help representatives navigate these situations. Team members are encouraged to collaborate and share best practices, ensuring that even during peak times or difficult conversations, employees feel well-supported and equipped to deliver excellent customer service.

What is the difference between Comed Customer Service Representative vs Comed Call Center Agent?

AspectComed Customer Service RepresentativeComed Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; call center experience
Work EnvironmentOffice or call center setting, interacting with customersCall center environment, handling inbound/outbound calls
Employer & Industry UsageUtility companies, customer service departmentsUtility companies, customer support roles
Search & Comparison IntentUnderstanding customer service roles in utilitiesComparing call center positions within utility companies

The Comed Customer Service Representative and Comed Call Center Agent roles both involve assisting customers in the utility industry. While they share similar credentials and work environments, the Customer Service Representative may handle a broader range of customer issues, whereas the Call Center Agent primarily focuses on inbound and outbound calls. Both positions are essential for maintaining customer satisfaction in utility companies.

How to get hired as a Comed Customer Service Representative?

To get hired as a Comed Customer Service Representative, applicants should have strong communication skills, previous customer service experience, and familiarity with billing and utility systems. Candidates typically need to complete an online application, pass a skills assessment, and may undergo background checks and training before starting the role.

Is remote Comed Customer Service Representative a stressful job?

A remote Comed Customer Service Representative role can involve handling customer inquiries and resolving issues, which may be stressful during high call volumes or complex situations. However, many find the job manageable with proper training, communication skills, and a stable work environment. Stress levels vary based on individual resilience and workload management.
More about Comed Customer Service Representative jobs

What cities are hiring for Comed Customer Service Representative jobs?

Cities with the most Comed Customer Service Representative job openings:

What states have the most Comed Customer Service Representative jobs?

States with the most job openings for Comed Customer Service Representative jobs include:

What job categories do people searching Comed Customer Service Representative jobs look for?

The top searched job categories for Comed Customer Service Representative jobs are:

Comed Customer Service Representative jobs near you
Infographic showing various Comed Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR / Customer Service Rep

Works Plumbing

Pacifica, CA • On-site

$18 - $25/hr

Full-time

Medical, Dental, Life, PTO

Re-posted 24 days ago

Job description

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the homeowners, and make the schedules for the technicians. This position has flexible schedules available with no mandatory work on Sundays and no mandatory on-call. You also enjoy an industry-competitive wage of $18 - $25/hr and amazing benefits, including medical, dental, life insurance, paid vacation, paid time off (PTO), and on-the-job training. Work for a company that's trusted in the Pacifica community. We invest in your professional development. Join a team that feels more like family.
Do you thrive in a fast-paced office atmosphere? Are you a customer service rockstar? Do you enjoy interacting with different personalities? If you're looking to join a supportive team where you can build a stable career, apply today! Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where day-to-day is different? Join our team, where we deliver top-notch plumbing solutions to homes and businesses across Pacifica, California, and the surrounding areas.
ABOUT WORKS PLUMBING
Since 2000, Works Plumbing has provided full-service plumbing maintenance and repairs and clogged drain cleaning 24 hours a day. We also specialize in water heater repairs and installations. We understand the desire for affordable, efficient, and quality services. To save our clients' money, we constantly evaluate our operating costs. Reducing wasteful spending is how we can deliver pricing that won't break the bank ' without sacrificing top-quality services.
We rely on our hardworking employees to achieve client satisfaction. That is why we strive to hire and retain the best! We offer our loyal team competitive compensation, great benefits, and a supportive work environment in which people want to participate.
A DAY IN THE LIFE OF A CSR / Customer Service Rep
Your primary goal is to ensure ultimate scheduling efficiency and that our clients are heard. Maximizing time and mileage, you work hard to ensure customer service expectations are exceeded. You spend your workday in the office on the phone or computer, providing top-notch customer service to our clients. You inform clients of arrival times or any potential delays through phone calls. You happily adjust for any rescheduling needs. As an efficient Customer Service Representative, you organize the days and weeks ahead to avoid falling behind schedule. Your demeanor is friendly and capable as you converse with clients and dispatch calls to technicians. You leave work each day knowing you played a vital role in our company's success!
QUALIFICATIONS FOR A CSR / Customer Service Rep
  • Strong communication and phone skills
  • Has excellent communication and interpersonal skills
  • is detail-oriented and highly organized
  • Can handle multiple tasks in a fast-paced environment
  • Is proficient with computer systems and scheduling software
  • Has a positive attitude and a commitment to providing exceptional customer service
  • Able to pass a background check and drug test

Bonus Points If You Have:
  • Experience in customer service or a similar role
  • Knowledge of plumbing services (not required- we'll train you!)

Are you organized? Do you prioritize your tasks effectively? Are you professional and dependable? Are you a customer service superstar? Are you a great communicator, both verbally and written? Are you detail-oriented and thrive in a fast-paced office environment? Apply now!
ARE YOU READY?
If you feel you'd be perfect for this customer service position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 94044

Apply