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Collections Jobs in Florida (NOW HIRING)

Mid Florida Financing

Collections Specialist

Lakeland, FL · On-site

$3.0K/mo

Collections Specialist Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 ...

Mid Florida Financing

Collections Specialist

Lakeland, FL · On-site

$3.0K/mo

Collections Specialist Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 ...

Vacatia

Collections Specialist

Maitland, FL · On-site

$17.25 - $23.25/hr

As a Collections Specialist, you will play a critical role in supporting owners facing financial challenges while helping maintain Vacatia's financial strength. This role combines collections ...

BBB

Collections Specialist

Orlando, FL · On-site

$17.25 - $23.25/hr

Minimum Qualifications * 2+ years of collections or accounts receivable experience. * Strong negotiation and communication skills - comfortable having direct, sometimes difficult, payment ...

Exploria Resorts

Collections Representative

Clermont, FL · On-site

$25 - $26/hr

If you have experience in call centers, collections, or a commission driven role and are looking to leverage your skills in a rewarding environment, this role is for you. What does Exploria Resorts ...

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Collections information

See Florida salary details

$9

$16

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How much do collections jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for collections in Florida is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.98 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Florida? The most popular types of Collections jobs in Florida are:
What are popular job titles related to Collections jobs in Florida? For Collections jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Florida look for? The top searched job categories for Collections jobs in Florida are:
What cities in Florida are hiring for Collections jobs? Cities in Florida with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $33,364 per year, or $16 per hour.

Collections Specialist

Mid Florida Financing

Lakeland, FL • On-site

$3.0K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Collections Specialist

Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 monthly training bonus potential for the first 60 days. You can earn up to $3000.00 monthly bonus. 

Responsibilities:

  • Provide excellent customer service while meeting collection goals 

  • Manage a daily call queue.

  • Takes payments and assists management with requests for due date/deferments.

  • Light skip tracing on accounts

  • Identifies and recommends accounts for repossession.

  • Performs other essential functions as assigned.

Minimum qualifications:

  • Strong negotiation skills with proven ability to effectively handle difficult customers.

  • Ability to work in a fast-paced environment.

  • Able to adapt to change.

  • Problem Solving Drive for Results

  • Basic computer skills with the ability to type 30 wpm

  • Flexibility to work scheduled hours between 8:00 am - 6:00 pm Monday- Friday

  • Microsoft Excel: 1 year (Preferred)

  • Customer service: 1 year (Preferred)

  • Reliable transportation to Lakeland Fl 33805 or plan to relocate before starting (Required)

Benefits:

  • 401(k)

  • Dental insurance

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance

Mid Finance Florida is an equal opportunity employer and a drug free work environment.

Apply