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Collections Jobs in Orlando, FL (NOW HIRING)

Vaco LLC

Collections Specialist

Maitland, FL · On-site

$40K - $45K/yr

Collections Specialist Location: Orlando, FL | Onsite Pay Rate: $40,000 - $45,000 We are seeking a motivated and detail-oriented Collections Specialist to join our client's team in Orlando, FL. You ...

AT&T

Manager-Credit/Collections

Orlando, FL · On-site

Manager Credit/Collections The Manager Credit/Collections is responsible for leading a team that supports credit and collections operations, including credit risk assessment, receivables management ...

Vacatia

Collections Specialist

Maitland, FL · On-site

$17.25 - $23.25/hr

As a Mortgage Collections Specialist, you will play a critical role in supporting owners facing financial challenges while helping maintain Vacatia's financial strength. This role combines ...

Vacatia

Collections Specialist

Maitland, FL · On-site

$17.25 - $23.25/hr

As a Mortgage Collections Specialist, you will play a critical role in supporting owners facing financial challenges while helping maintain Vacatia's financial strength. This role combines ...

TERREPOWER

Collections Specialist

Orlando, FL · On-site

$17.25 - $23.25/hr

Minimum Qualifications * 2+ years of collections or accounts receivable experience. * Strong negotiation and communication skills - comfortable having direct, sometimes difficult, payment ...

BBB

Collections Specialist

Orlando, FL · On-site

$17.25 - $23.25/hr

Minimum Qualifications * 2+ years of collections or accounts receivable experience. * Strong negotiation and communication skills - comfortable having direct, sometimes difficult, payment ...

Exploria Resorts

Collections Representative

Clermont, FL · On-site

$25 - $26/hr

If you have experience in call centers, collections, or a commission driven role and are looking to leverage your skills in a rewarding environment, this role is for you. What does Exploria Resorts ...

Diamond Resorts

Collections Specialist

Orlando, FL · On-site

$17.25 - $23.25/hr

Fun work environment JOB SUMMARY Under general direction, the Collections Specialist works with all collections accounts including mortgage, vacation, sampler and/or maintenance fees via a systematic ...

Diamond Resorts

Collections Specialist

Orlando, FL · On-site

$17.25 - $23.25/hr

Fun work environment JOB SUMMARY Under general direction, the Collections Specialist works with all collections accounts including mortgage, vacation, sampler and/or maintenance fees via a systematic ...

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Collections information

See Orlando, FL salary details

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How much do collections jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for collections in Orlando, FL is $20.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.45 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Orlando, FL?

The most popular types of Collections jobs in Orlando, FL are:

What cities near Orlando, FL are hiring for Collections jobs?

Cities near Orlando, FL with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Orlando, FL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,678 per year, or $20 per hour.

Remote Collections Specialist

BCA Financial Services

Orlando, FL • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Description

$17/hour + Monthly Commission | Full-Time | Monday-FridayMake an impact-while working from home.

Join BCA Financial Services and help consumers resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping consumers navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.


What We Offer:

  • $17/hour + monthly commission opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:

  • Talk with consumers to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment and payment plans.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements

Qualifications:

  • 1+ year of experience in a call center, customer service, billing, or collections
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:

  • Must reside in: FL, MO, SC, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins


BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

Keyword Search: collections, collections specialist, collections representative, healthcare collections, medical collections, customer service, customer support, call center, call center representative, contact center, inbound call center, outbound call center, patient collections, consumer collections, account resolution, account recovery, recovery specialist, delinquent accounts, bad debt collections, payment resolution, payment arrangements, healthcare, medical accounts receivable, accounts receivable, revenue cycle, revenue cycle management, RCM, customer care representative, phone representative, now hiring, remote collections, remote customer service, work from home, remote work, virtual

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