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Collections Jobs in Leesburg, FL (NOW HIRING)

If you have experience in call centers, collections, or a commission driven role and are looking to leverage your skills in a rewarding environment, this role is for you. What does Exploria Resorts ...

If you have experience in call centers, collections, or a commission driven role and are looking to leverage your skills in a rewarding environment, this role is for you. What does Exploria Resorts ...

Phlebotomist II - Float

Ocala, FL · On-site

$23 - $26/hr

Pediatric Collections. * Geriatric Collections. * Capillary Collections. * Forensic Specimen Collection. * Clinical Specimen Collection. * Data Entry. * Specimen Processing. Qualification And ...

Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations * Engage with customers and other departments through multiple ...

Manage the life cycle of loans, including collections activities whilemaintainingcompliance with all relevant laws and regulations * Engage with customers and other departments through multiple ...

Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations * Engage with customers and other departments through multiple ...

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Collections information

See Leesburg, FL salary details

$11

$18

$25

How much do collections jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for collections in Leesburg, FL is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.62 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Leesburg, FL?

The most popular types of Collections jobs in Leesburg, FL are:

What cities near Leesburg, FL are hiring for Collections jobs?

Cities near Leesburg, FL with the most Collections job openings:

Infographic showing various Collections job openings in Leesburg, FL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,309 per year, or $18.4 per hour.

Collections Representative

Exploria Resorts

Clermont, FL • On-site

$25 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Exploria Resorts rating

5.3

Company rating: 5.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Join Our Team at Exploria Resorts!

Are you driven by success and ready to seize a lucrative opportunity? We're currently hiring detail-oriented individuals to join our incentive-based collection team. If you have experience in call centers, collections, or a commission driven role and are looking to leverage your skills in a rewarding environment, this role is for you.

What does Exploria Resorts have to offer?  Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!

Position: Call Center - Collections Representative

Compensation:

- $16 per hour, with an added $1,500 - $2,500 monthly performance-based incentive potential! (Averaging $25-26/hr!)

- New Hire guarantee of $800 performance incentive for the first three full calendar months of employment!

Hours/Shift:

- Monday - Friday (3 days will be an 8 am-5 pm shift, 2 days will be a 9 am-6 pm shift) 

- Every other Saturday (If you work on Saturday your day off will be during the week).

- Sundays: Always off 

- Onsite - 25 Town Center Blvd. Clermont FL 34714

*Subject to change based on business needs

Key Requirements:

  • Clear communication skills, both oral and written, to convey information effectively.
  • Exceptional customer service abilities, ensuring 100% customer satisfaction.
  • Quick and accurate decision-making skills to evaluate alternative courses of action.
  • Ability to manage multiple priorities efficiently and adapt to the fast-paced nature of our business.
  • Demonstrated ability to influence others positively.
  • Professional and friendly demeanor, representing our company values.
  • Flexible schedule to accommodate business needs.

Qualifications and Skills:

  • 1+ year of experience working in an outbound call center
  • 1+ year of collections experience is highly preferred 
  • 1+ year working in the timeshare/Vacation Ownership industry is a plus 
  • Strong communication and negotiation skills.
  • Good time management and organizational skills.
  • Prior experience working in a call center, or a commission driven role
  • Bilingual Spanish is highly preferred.
  • Enthusiastic, energetic, and self-motivated.

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