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Collections Associate Jobs in Orlando, FL (NOW HIRING)

BBA Aviation

Collections Team Member

Orlando, FL · On-site

$17.25 - $23.25/hr

... • Associate's Degree (A.A.) or equivalent from two-year college or technical school required • Minimum 2 years' experience in business-to-business collections required • Minimum 3 years of ...

BBA Aviation

Collections Team Member

Orlando, FL · On-site

$17.25 - $23.25/hr

Associate's Degree (A.A.) or equivalent from two-year college or technical school required Minimum 2 years' experience in business-to-business collections required Minimum 3 years of related ...

Chesapeake Utilities

Collections Rep II

Debary, FL · Hybrid

$39K - $66K/yr

Associates Degree required or 1+ years of work experience Related Experience: * At least two (2) years of credit and collections experience preferred * Experience with, but not limited to, ADDs and ...

Aston Carter

B2B Collections Specialist

Orlando, FL · On-site

$20 - $30/hr

Job Title: Collections Specialist As a Collections Specialist, you will manage the Accounts ... High school diploma or equivalent required; associate's or bachelor's degree preferred. * At least ...

CNA

Billing & Collections Coordinator

Lake Mary, FL · On-site

$35K - $65K/yr

... collections, etc. to resolve issues and disputes. * Owns all internal actions, including follow ... Associates Degree or equivalent. * Typically a minimum two years of relevant experience. #LI-DM1 ...

Cna

Billing & Collections Coordinator

Lake Mary, FL · Hybrid

$35K - $65K/yr

... collections, etc. to resolve issues and disputes. * Owns all internal actions, including follow ... Associates Degree or equivalent. * Typically a minimum two years of relevant experience. #LI-DM1 ...

US LBM Holdings LLC

US LBM Credit Associate

Orlando, FL · On-site

$24 - $26/hr

A Brief Overview The US LBM Credit Associate is responsible for the credit collection process ... Knowledge of collections and lien holder laws preferred. * Ability to work on highly sensitive ...

Dental Flossophy

Associate Dentist

Orlando, FL · On-site

$200K - $300K/yr

Competitive % of collections * CPR / BLS training every 2 years Associate Dentist Requirements: * Doctor of dental surgery (DDS) or doctor of medicine in dentistry (DMD). * Florida state license to ...

Flossophy Dental Group

Associate Dentist

Orlando, FL · On-site

$200K/yr

Competitive % of collections * CPR / BLS training every 2 years Associate Dentist Requirements: * Doctor of dental surgery (DDS) or doctor of medicine in dentistry (DMD). * Florida state license to ...

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All JobsCollections Associate JobsCollections Associate Jobs in Orlando, FL

Collections Associate information

See Orlando, FL salary details

$10

$19

$28

How much do collections associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for collections associate in Orlando, FL is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.54 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Orlando, FL? The most popular types of Collections jobs in Orlando, FL are:
What cities near Orlando, FL are hiring for Collections Associate jobs? Cities near Orlando, FL with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Orlando, FL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,095 per year, or $19.3 per hour.

Lift Station Collection

City of Altamonte Springs, FL

Altamonte Springs, FL • On-site

$34K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 2 days ago

Job description

Salary : $34,174.00 - $52,970.00 Annually
Location : 225 Newburyport Avenue, Altamonte Springs, FL
Job Type: Full Time
Job Number: 202600054
Department: Public Works
Division: Collections
Opening Date: 07/27/2026
FLSA: Non-Exempt
Position Overview
Perform entry-level maintenance activities on all Pumping Facilities. Trainees assist technicians with basic tasks such as maintaining and repairing all gravity sewer lines and force mains, and keeping accurate records of work performed and measurements taken. Work is performed with close guidance and provides structured training to prepare the employee for progression to a Lift Station Collection Operator III.
This position plays a vital role in keeping the City's wastewater system operating safely and efficiently. Employees assist with maintaining lift stations and sewer infrastructure that protect public health and the environment while receiving hands-on training and experience to advance their career in utilities operations.
Position Functions
  • Assist with performing repairs and maintenance on wastewater collection systems and pump stations.
  • Assist with complex repair activities such as large main breaks, tie-ins, and emergency replacements.
  • Help troubleshoot wastewater collection system issues by performing field diagnostics such as checking pressures, evaluating flow, and collecting samples.
  • Follow and apply state and local regulations related to wastewater system maintenance.
  • Work collaboratively with other City departments, contractors, and utility personnel during field activities.
  • Assist during emergency response efforts related to wastewater collections system to include gravity main and force mains. May be required to assist other departments with utility repairs.
  • Participate in on-call rotations as required.
  • In the event of an emergency, all employees are considered essential and may be required to perform duties outside of their normal job description.
  • Complete required trainings as specified within the City Comprehensive Emergency Management Plan.
  • Drive to City work sites. Perform additional duties as assigned.

Qualifications
MINIMUM QUALIFICATIONS:
  • High school diploma or G.E.D.
  • Valid Class E driver license. Must obtain state of Florida Class E driver license within thirty (30) days of employment

Licensing Requirements:
  • Must obtain Basic Maintenance of Traffic (MOT) Certification within one year of employment
  • Must obtain a Wastewater Collection 3 Certification within 24 months of employment.
PREFERABLE QUALIFICATIONS:
  • Experience in wastewater collection system maintenance and/or lift station operations.
  • Willingness to adopt AI and emerging technologies.
Career Development:
  • Upon obtaining a Wastewater Collection 3 Certification, and Basic MOT, the employee may be promoted to Lift Station Collection Operator III and may receive a 5% pay increase.

Supplemental Information
Applicants will be required to complete a Disclosure & Authorization Regarding Background Investigation, a Confidentiality Agreement and a criminal background screening.
Driving history for the past three (3) years must reflect no violations of a driving related felony offense, or driving under the influence (DUI) which includes both drugs and alcohol, reckless driving, or hit and run involving an occupied vehicle or attended property, or an accumulation of traffic violations, plus three (3) points for each attendance at driving school (regardless of whether points were assessed against the license) where the penalty points do not exceed twelve (12).
Position is considered at-risk for exposure to Hepatitis B during performance of regular duties. An acceptance/declination of vaccination form is required.
If selected, post-offer essential functions assessment is required to evaluate the ability to safely meet the physical demands of the job.
Your Service Earns Our Support. We proudly offer additional benefits to our veterans at no cost to help you access and navigate VA benefits and more. Join a team that values you and your service!
The City of Altamonte Springs offers a comprehensive benefits package, including health employee coverage and basic life insurance at no cost to the employee. Employees may enroll in optional additional life package options, flex spending account, long term and short term disability coverage, dental and vision coverage, and a deferred compensation plan. There are pension plan options, depending on the position held. Employees also have access to an extensive wellness program, employee assistance program, and tuition reimbursement/education incentive program.
The City of Altamonte Springs is proud to partner with Vetavize, an AI-powered platform that helps veterans navigate the VA claims process faster, easier, and with expert support-because serving those who've served is more than a promise, it's our priority. This benefit is available at no cost to eligible employees
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01
Do you have at least a high school diploma or G.E.D.?
  • Yes
  • No

02
Do you have a valid Class E driver license? Must obtain state of Florida Class E driver license within thirty (30) days of employment.
  • Yes
  • No

03
Do you have experience in wastewater collection system maintenance and/or lift station operations?
  • Yes
  • No

04
Do you have a Basic Maintenance of Traffic (MOT) Certification? (Must be obtained within (1) one year of employment.)
  • Yes
  • No

05
Which of the following Wastewater Collection Certification do you obtain?
  • Wastewater Collection 3
  • Wastewater Collection 2
  • Wastewater Collection 1
  • None of these

06
Do you have the willingness to adopt AI (Artificial Intelligence) and emerging technologies?
  • Yes
  • No

07
Are you able to perform the essential job duties and responsibilities as outlined in the job description?
  • Yes
  • No

08
Please take this opportunity to review your responses to the supplemental questions. Ensure that the qualifications stated above can be cross-referenced with the qualifications in your application. Experience should be relevant and within the last ten (10) years of work history.
Required Question

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