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Collections Representative Jobs in Oklahoma (NOW HIRING)

Jourdan Family Dentistry

Collections Agent

Vinita, OK · On-site

$18 - $20/hr

Looking for a professional, organized individual to manage patient accounts for our practice. Must communicate respectfully, maintain accurate records, and work well with our team. Experience in ...

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Collections Representative information

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$10

$17

$25

How much do collections representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for collections representative in Oklahoma is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.52 per hour, depending on experience, location, and employer.

What does a collections representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a collections representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

How does a collections representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

How much do collections representatives make?

Collections representatives typically earn a median annual salary of around $40,000 to $50,000, with experienced professionals or those in supervisory roles earning higher. Compensation can vary based on location, experience, and the complexity of accounts managed, and often includes commission or bonuses for successful collections.
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Collections Representative jobs near you
Infographic showing various Collections Representative job openings in Oklahoma as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $36,729 per year, or $17.7 per hour.

Special Research Collections - Student Library Assistant (Fall)

The University of Oklahoma

Norman, OK • On-site

$10/hr

Full-time

Posted 19 days ago

University Of Oklahoma rating

8.1

Company rating: 8.1 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

171st of 631 rated colleges and universities

Job description

Special Research Collections - Student Library Assistant (Fall)
Job no: 493851
Work type: Student
Location: Norman
Categories: Student
Pay Range: Targeted salary of $10/hour, based on education and experience.
Benefits Eligible: No
Work Schedule: Supervisor will work with student employee to find a work schedule that works around their class schedule.
Travel: Not required
Position Introduction:
Student Library Assistants in Bizzell Memorial Library 5th Floor Special Collections provide assistance to patrons using the History of Science Collections, the Bass Business History Collection, the John and Mary Nichols Collections, and the Bizzell Bible Collection. Duties include staffing the Welcome Desk and the Research Desk, greeting visitors, answering telephones, explaining reading room rules, and paging books for patrons. Student employees may also assist with digitization projects, filling interlibrary loan requests, stacks, maintenance, and other duties as assigned. Student employees may be asked to work an occasional evening or Saturday event.
Required Education and Experience:
Must be currently enrolled in the Fall Term as a student at the University of Oklahoma.
Hiring contingent upon verification of current student status.
Must attach Fall 2026 class schedule
Required Attachments:
  • Resume
  • Class Schedule
  • Available Hours

Skills:
  • Basic Computer skills
  • Customer service skills
  • Must be able to communicate effectively in written and oral English

Required Certifications and Licenses:
None
Department Preferences:
  • Preference will be given to students who are able to work in the position for more than one semester
  • Previous library work experience
  • Comfortable with a variety of software, database applications, and new information technologies

Hiring Contingent Upon a Background Check: Yes
Advertised: 19 Aug 2026 Central Daylight Time
Applications close: 11 Dec 2026 Central Standard Time
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About University of Oklahoma

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The University of Oklahoma is a prominent educational institution positioned in Norman, Oklahoma, US. Established in 1890, the university stakes a claim within the higher education industry and has a storied history of excellence in academics and research. Serving over 20,000 students, the university offers a wide range of programs across fields such as arts and sciences, business, engineering, international studies, and more. Emphasizing a dedication to unlocking potential, OU's mission is to provide the best possible educational experience to students through excellence in teaching, research, and creative activity. Notably, the institution has made significant strides in research with a focus on areas such as cancer, aerospace, and energy among others.

Industry

Education

Company size

5,001 - 10,000 Employees

Headquarters location

Norman, OK, US

Year founded

1890

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