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Collections Representative Jobs in Oklahoma (NOW HIRING)

Hertz

Collections Supervisor

Oklahoma City, OK · On-site

$70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Collections Supervisor is responsible for leading a team of Collection Specialists which ... represent a significant part of our culture - and our success and reputation as a company.

Cherokee Nation

Collections Specialist

Tahlequah, OK · On-site

$18 - $24.25/hr

Overview GENERAL DESCRIPTION Accurately enters and distributes third-party payments across all revenue-generating health facilities, ensuring proper account allocation. Processes daily accounts ...

Jourdan Family Dentistry

Collections Agent

Vinita, OK · On-site

$18 - $20/hr

Looking for a professional, organized individual to manage patient accounts for our practice. Must communicate respectfully, maintain accurate records, and work well with our team. Experience in ...

Cherokee Nation

Collections Specialist

Tahlequah, OK · On-site

$18 - $24.25/hr

Overview GENERAL DESCRIPTION Accurately enters and distributes third-party payments across all revenue-generating health facilities, ensuring proper account allocation. Processes daily accounts ...

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All JobsCollections Representative JobsCollections Representative Jobs in Oklahoma

Collections Representative information

See Oklahoma salary details

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How much do collections representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for collections representative in Oklahoma is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.52 per hour, depending on experience, location, and employer.

How much do collections representatives make?

Collections representatives typically earn a median annual salary of around $40,000 to $50,000, with additional compensation possible through commissions or bonuses. Salaries can vary based on experience, location, and the size of the organization, and the role often requires strong communication and negotiation skills.

How does a collections representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

What does a collections representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a collections representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.
More about Collections Representative jobs

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What job categories do people searching Collections Representative jobs in Oklahoma look for?

The top searched job categories for Collections Representative jobs in Oklahoma are:

What are popular job titles related to Collections Representative jobs in OK?

For Collections Representative jobs in OK, the most frequently searched job titles are:

Collections Representative jobs near you
Infographic showing various Collections Representative job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,729 per year, or $17.7 per hour.

Collections Specialist

FRAYER ENTERPRISES II LLC

Oklahoma City, OK

$15 - $18/hr

Full-time

Re-posted 6 days ago

Job description

Job Summary:

The Collections Account Manager must possess a strong desire for excellent, professional customer service. The Account Manager performs collection efforts on delinquent accounts. In addition, this team member will process payments from customer who are not delinquent and will be responsible for general customer service questions. This team member has significant contact with customers in a fast-paced environment.

Job Details:

Location: Auto Finance USA - The Key Dealership - Oklahoma City, Oklahoma

Salary Range: $15.00 - $18.00

Level: Entry

Travel Percentage: None

Position Type: Full-Time

Job Shift: Day

Job Category: Entry Level

Job Duties and Responsibilities:

  • Present an example of appropriate work habits, behavior and a positive attitude towards co-workers and administration
  • Review and monitor delinquent accounts daily
  • Effectively process inbound/outbound calls to work collection accounts in a professional manner while keeping and improving customer relations
  • Establish and maintain payment arrangements consistent with company guidelines
  • Process payments and set customers up on auto debit
  • Record all relative information into the collections system regarding collection calls
  • Resolve customer problems while applying good customer service and in a timely manner
  • Handle general customer service questions while remaining professional and following company policies and guidelines
  • Make recommendations to management of accounts needing additional attention
  • Initial skip tracing as needed to find location information
  • Meet daily goals set for accounts worked and calls made
  • Meet Quality and Assurance standards for calls monitored
  • Perform other duties as assigned
  • Ability to work overtime based on the needs of the company
  • May assist in other related departments as required by business needs

Physical Job Description:

  • Verbal and written communication 8 to 9 hours each scheduled work day
  • Sitting and standing positions 8 to 9 hours each scheduled work day
  • Air controlled environment, florescent lighting, and natural lighting
  • Close proximity to computer screens
  • Ability to work within fluctuating background noise and movement
  • Taking phone calls for 8 to 9 hours each scheduled work day

Qualifications:

  • Excellent telephone voice in terms of tone, clarity, pronunciation and proper use of grammar
  • PC skills. Strong typing and Internet navigation skills required
  • Strong communication and customer service skills
  • Strong problem solving skills and has the ability to multi-task
  • Must have the ability to work and adapt in a changing environment

Frayer Enterprises and its affiliates provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frayer Enterprises and its affiliates expressly prohibit any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, or genetic characteristics.

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