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Collections Manager Jobs in Washington (NOW HIRING)

Library of Congress

Collections Librarian

Washington, DC · On-site +1

$102K - $133K/yr

Manage and maintain vault collections and special book and archival collections providing guidance for their use in both internal and external exhibits. Sort and recommend printed and archival ...

Addison Group

Collections Specialist

Washington, DC · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Collections Specialist Employment Type: Contract (6+ Months) Compensation: $23.00 - $25.00 / Per ... Manage a portfolio of commercial customer accounts and oversee collection efforts to reduce ...

CFS

Collections Specialist

Landover, MD

$50K - $52K/yr

Looking for a fast-paced Collections opportunity with a respected industry leader? Join a collaborative team where your experience is valued, your contributions make an impact, and you'll work ...

Sallie_mae

Director, Collections Strategy

Sterling, VA

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Director, Collections Strategy will play a pivotal role in shaping and executing the Recovery ... Manages key partnerships across the business to influence change. First Line of Defense * Leads ...

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Showing results 21-40

All JobsCollections JobsCollections Manager JobsCollections Manager Jobs in Washington

Collections Manager information

See Washington salary details

$35.1K

$66.5K

$123.5K

How much do collections manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for collections manager in Washington is $66,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $74,200.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Washington?

The most popular types of Collections jobs in Washington are:

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For Collections Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Washington look for?

The top searched job categories for Collections Manager jobs in Washington are:

What cities in Washington are hiring for Collections Manager jobs?

Cities in Washington with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $66,508 per year, or $32 per hour.

Collections Representative - Legal

Harris Loftus PLLC

Manassas, VA • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Collections Representative 
Location: Manassas, Virginia 
Employment Type: Full-time (40 hrs/wk) 
 About HarrisLoftus, PLLC 
HarrisLoftus, PLLC is a fast-growing law firm representing national clients across multiple states. We partner with financial institutions and other creditors to resolve consumer and commercial debt through professional, compliant, and results-driven legal processes. 
 
Role Overview 
We are seeking a motivated and professional Collections Representative to join our team. This is a phone-based debt collection role focused on communicating with debtors to resolve outstanding balances. The ideal candidate is a strong communicator, detail-oriented, and comfortable navigating sensitive financial conversations with professionalism and empathy. 

Key Responsibilities 
  • Answer inbound and outbound collection calls in a professional and courteous manner 
  • Communicate with debtors to negotiate payment arrangements and resolve outstanding balances 
  • Maintain accurate and up-to-date account records and documentation 
  • Adhere to all federal and state debt collection laws, including FDCPA compliance 
  • Meet daily and weekly collection targets and performance deadlines 
  • Escalate complex or unresolved accounts to the legal team as needed 
  • Respond to debtor inquiries via phone and email in a timely manner 
  • Collaborate with internal teams to ensure accurate account management 
 
Required Qualifications 
  • High school diploma or equivalent 
  • 1+ year of collections, customer service, or phone-based experience 
  • Proficiency in Microsoft Office (Word, Outlook, Excel) 
  • Strong verbal communication and negotiation skills 
  • Ability to handle high call volumes in a fast-paced environment 
  • Professional and empathetic demeanor when handling sensitive conversations 
  • Strong attention to detail and organizational skills 
  • Reliability and ability to work effectively in a fast-paced team environment 
  • Ability to multitask and prioritize competing deadlines 
  • Ability to maintain confidentiality of sensitive account information 
  • Positive attitude and team-oriented mindset 
  • Ability to work overtime as required 
 
Preferred Qualifications 
  • Prior debt collections or financial services experience 
  • Bilingual in Spanish (conversational or professional fluency) 
  • Experience with collections management software or CRM systems 
 
What We Offer 
  • Competitive pay range $20.00-$25.00, per hour depending on experience 
  • 401(k) with employer match 
  • Medical, dental, and vision insurance 
  • Paid time off 
  • Profit-sharing opportunities 
  • Advancement opportunities 
 
Equal Opportunity Employer 
HarrisLoftus, PLLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.