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Collection Representative Jobs in Texas (NOW HIRING)

Collections Clerk

Deer Park, TX ยท On-site

$15 - $19.75/hr

Update AR aging reports for weekly collection calls; provide account status updates and collection ... Escalate seriously delinquent accounts to management, sales representatives, outside agencies, or ...

Bank Collection calling (inbound & outbound)

Houston, TX ยท On-site

$16.25 - $21/hr

San Antonio, TX - onsite Duration: 6 months Business Process Analyst (Voice) Bank Collection calling (inbound & outbound) experience - Proven ability to analyze situations, identify root causes of ...

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Collections Representative II

Plano, TX ยท On-site

$16.25 - $21/hr

Collections Representative II Job Function: Collections Location: PLANO Workplace Category:Hybrid ... Understands and adheres to company collection and extension policies, the Fair Debt Collection ...

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Apply Early

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Apply Early

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Apply Early

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Collection Representative information

See Texas salary details

$10

$17

$25

How much do collection representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for collection representative in Texas is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Representative, and why are they important?

To thrive as a Collection Representative, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and phone systems is typically required. Persistence, empathy, and professionalism help build rapport with customers and navigate difficult conversations. These skills are crucial for recovering outstanding debts while maintaining positive customer relationships and upholding company reputation.

What jobs pay 4000 a week without a degree?

A Collection Representative typically earns less than $4,000 per week, but some high-level sales or management roles in collections or finance can reach that level with experience. These positions often require strong negotiation skills, industry knowledge, and sometimes certifications, but generally do not require a college degree. High earnings are usually associated with commission-based pay structures and performance targets.

What is the role of a collection representative?

A collection representative is responsible for contacting customers to recover overdue payments, negotiating payment plans, and maintaining accurate records of collection activities. They often use communication skills, negotiation techniques, and collection software to perform their duties efficiently.

What is the difference between Collection Representative vs Credit Analyst?

AspectCollection RepresentativeCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsBachelor's degree in finance, accounting, or related field; certifications like CFA are common
Work EnvironmentCall centers, offices, or remote work; focus on debt recoveryBanking or financial institutions; analyzing credit data and risk
Employer & Industry UsageFinancial services, collection agencies, banksBanks, lending companies, financial institutions
Search & Comparison IntentUnderstanding debt collection rolesAssessing creditworthiness and risk analysis

While both roles operate within the financial sector, Collection Representatives focus on recovering unpaid debts through communication with customers, often requiring strong interpersonal skills. Credit Analysts evaluate financial data to determine credit risk, requiring analytical skills and relevant certifications. The roles differ in responsibilities, work environment, and required credentials, but both are essential in financial services.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Credit and Collections Director, which can offer salaries exceeding $80,000 annually. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations.

How does a Collection Representative typically collaborate with other departments to resolve account issues?

Collection Representatives frequently work alongside customer service, billing, and sometimes sales teams to gather accurate account information and address customer concerns. Effective collaboration ensures that payment disputes or account discrepancies are resolved promptly, improving the likelihood of successful collections. Open communication with these departments helps Collection Representatives provide tailored solutions to customers, which can both recover outstanding balances and maintain positive client relationships.

What are Collection Representatives?

Collection Representatives are professionals responsible for contacting individuals or businesses to collect payments on overdue accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment arrangements, updating account information, and advising customers on payment options. Collection Representatives must adhere to federal and state regulations regarding debt collection practices while maintaining a professional and empathetic approach.

What is a collection representative?

A collection representative is a professional responsible for contacting customers to recover overdue payments and resolve account issues. They often use communication skills, negotiation, and may work with collection software to manage accounts and ensure compliance with regulations.
More about Collection Representative jobs
What job categories do people searching Collection Representative jobs in Texas look for? The top searched job categories for Collection Representative jobs in Texas are:
What cities in Texas are hiring for Collection Representative jobs? Cities in Texas with the most Collection Representative job openings:
What are popular job titles related to Collection Representative jobs in TX? For Collection Representative jobs in TX, the most frequently searched job titles are:
Infographic showing various Collection Representative job openings in Texas as of June 2026, with employment types broken down into 1% As Needed, 63% Full Time, 32% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $37,060 per year, or $17.8 per hour.
Health Care Customer Service Representative

Health Care Customer Service Representative

State Collection Service Inc

Houston, TX โ€ข On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams! As a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and processing payments. This position is challenging but rewarding, fast paced, and in a team environment.
**Veterans and Military Spouses Encouraged to Apply**
Duties include but are not limited to:
  • Makes and answers calls in the name of the client to resolve billing and payment issues utilizing establish work queues and call pools as necessary
  • Responds to requests for information by patient/account holders in a professional, thorough, explainable manner
  • Acts to gain payment or arrangement of payment on behalf of the client as appropriate
  • Follows client-specific protocols and policies when carrying out duties
  • Investigates and responds to client enquiries as needed
  • Enters and monitors payment arrangements
  • Adhere to all FDCPA, FCRA, HIPPA and other applicable laws

Qualifications, Skills, and Experience:
  • 1+ years' experience working in Call Center of Customer Service function where contact with the public was a part of daily duties
  • Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred
  • Ability to work successfully in a fast-paced, deadline-oriented environment
  • Strong organization skills. The ability to work on multiple tasks simultaneously
  • Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
  • Ability to work successfully and cooperatively within a team-based environment
  • Bilingual candidates will provide additional support for bilingual calls

Internet Requirements: The minimum internet speed requirements for remote work are as follows:
  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Minimum Speed Results: 40 mbps download, 5 mbps upload

Camera Requirements:
Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations.
Wage:
  • Bilingual Remote: $18.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!
  • Non Bilingual Remote: $16.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!

We Offer a Comprehensive Benefits Package:
  • Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
  • Paid time off starting at 90 days and annual profit sharing
  • 7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day
  • Family Friendly Events
  • Wellness Programs/Gym Reimbursement
  • All necessary equipment and technical support provided

* Benefits eligibility is dependent upon FTE Status and Position
*All offers of employment are contingent upon successful completion of all post offer processing.
Your next great career move could be a click away. Apply now!
State Collection Service is an Equal Opportunity Employer All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Applicants requiring reasonable accommodation in the application or interview process should notify State Collection Service at 800.477.7474.
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position.
Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NM