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Collection Representative Jobs in Texas (NOW HIRING)

Collections Clerk

Deer Park, TX · On-site

$15 - $19.75/hr

Update AR aging reports for weekly collection calls; provide account status updates and collection ... Escalate seriously delinquent accounts to management, sales representatives, outside agencies, or ...

Be Seen First

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Collections Representative II

Plano, TX

$16.25 - $21/hr

Collections Representative II Job Function: Collections Location: PLANO Workplace Category:Hybrid ... Understands and adheres to company collection and extension policies, the Fair Debt Collection ...

New

Collections Representative II

Plano, TX · On-site

$16.25 - $21/hr

Collections Representative II Job Function: Collections Location: PLANO Workplace Category:Hybrid ... Understands and adheres to company collection and extension policies, the Fair Debt Collection ...

New

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Sr. Credit Representative Working at Reece & Fortiline means being part of a growing global company ... Perform collection calls for accounts * Process and approve lien waivers * Review lien / bond ...

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

Maintain a professional and courteous presence while representing the program in public areas. Who ... Previous experience in field data collection, delivery driving, or GIS-related roles. * Familiarity ...

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Collection Representative information

See Texas salary details

$10

$17

$25

How much do collection representative jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for collection representative in Texas is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Representative, and why are they important?

To thrive as a Collection Representative, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and phone systems is typically required. Persistence, empathy, and professionalism help build rapport with customers and navigate difficult conversations. These skills are crucial for recovering outstanding debts while maintaining positive customer relationships and upholding company reputation.

What is the role of a collection representative?

A collection representative is responsible for contacting customers to collect overdue payments, negotiating payment plans, and maintaining accurate records of collection activities. They often use communication skills, negotiation techniques, and collection software to recover debts efficiently and comply with relevant laws. The role requires attention to detail and the ability to handle sensitive financial information.

What is the difference between Collection Representative vs Credit Analyst?

AspectCollection RepresentativeCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsBachelor's degree in finance, accounting, or related field; certifications like CFA are common
Work EnvironmentCall centers, offices, or remote work; focus on debt recoveryBanking or financial institutions; analyzing credit data and risk
Employer & Industry UsageFinancial services, collection agencies, banksBanks, lending companies, financial institutions
Search & Comparison IntentUnderstanding debt collection rolesAssessing creditworthiness and risk analysis

While both roles operate within the financial sector, Collection Representatives focus on recovering unpaid debts through communication with customers, often requiring strong interpersonal skills. Credit Analysts evaluate financial data to determine credit risk, requiring analytical skills and relevant certifications. The roles differ in responsibilities, work environment, and required credentials, but both are essential in financial services.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Credit and Collections Director, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of debt recovery laws and credit management tools.

How does a Collection Representative typically collaborate with other departments to resolve account issues?

Collection Representatives frequently work alongside customer service, billing, and sometimes sales teams to gather accurate account information and address customer concerns. Effective collaboration ensures that payment disputes or account discrepancies are resolved promptly, improving the likelihood of successful collections. Open communication with these departments helps Collection Representatives provide tailored solutions to customers, which can both recover outstanding balances and maintain positive client relationships.

What job makes $10,000 a month without a degree?

A collection representative typically does not earn $10,000 a month without a degree; most roles in collections pay between $3,000 and $6,000 monthly. High earnings in collections usually require extensive experience, strong negotiation skills, and sometimes bonuses or commissions, but reaching $10,000 monthly is uncommon without advanced qualifications or management positions.

What are Collection Representatives?

Collection Representatives are professionals responsible for contacting individuals or businesses to collect payments on overdue accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment arrangements, updating account information, and advising customers on payment options. Collection Representatives must adhere to federal and state regulations regarding debt collection practices while maintaining a professional and empathetic approach.

What is a collection representative?

A collection representative is a professional responsible for contacting customers to collect overdue payments on accounts or loans. They often use communication skills, negotiation, and sometimes specialized software to manage accounts and ensure timely payments while maintaining customer relationships.
More about Collection Representative jobs
What cities in Texas are hiring for Collection Representative jobs? Cities in Texas with the most Collection Representative job openings:
What are popular job titles related to Collection Representative jobs in TX? For Collection Representative jobs in TX, the most frequently searched job titles are:

Collections Team Manager

Stellantis Financial Services

Addison, TX • On-site

Full-time

Posted 22 days ago


Stellantis Financial Services rating

8.2

Company rating: 8.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.
Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.
Position Summary:
Oversees and coordinates the activities of a team responsible for pursuing and collecting overdue payments on automobile loan accounts. This role involves managing staff who engage directly with customers to address and resolve delinquent accounts, ensuring that payments are brought up to date efficiently and professionally.
Essential Duties and Responsibilities:
  • Oversees and directs the activities of collection teams, including the implementation of auto dialer strategies to enhance collection efforts.
  • Defines work processes, schedules tasks, and optimizes workflow to increase efficiency.
  • Assesses accounts flagged for potential repossession and legal action, ensuring compliance with regulatory requirements.
  • Provides guidance and support to team members on complex collection cases and suggests effective collection strategies.
  • Delivers clear written and verbal instructions to staff.
  • Inspects work outputs for precision, tidiness, and adherence to company policies and standards.
  • Fosters team cohesion, addresses conflicts, and mediates disputes to maintain a harmonious workplace.
  • Evaluates performance reports of subordinates and offers constructive feedback to foster professional growth.
  • Ensures adherence to the Collection Standards of Conduct policy and promotes compliance within the team.
  • Adheres to all organizational policies and procedures, ensuring a standardized approach across all operations.
  • Handles sensitive consumer information, such as Social Security numbers and dates of birth, in accordance with privacy regulations and company guidelines.
  • All other duties assigned.

Qualifications and Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Experience
    • Minimum 1 year supervisory experience
    • Minimum 3 years Collections Experience
  • Education - requirements and/or certifications
    • High school diploma/GED

Qualifications Preferred:
  • Knowledge of and Compliant with the Fair Debt Collection Practices Act, local, state and federal collection laws. Skip tracing experience.

Must have reliable transportation and live within a commutable distance to Dallas, TX
An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.
Physical Requirements:
Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lifting, and/or moving up to 10 ls. Reasonable accommodation will be reviewed upon request.
Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.