ZipRecruiter

Log In

1

Collection Representative Jobs in Texas (NOW HIRING)

Noor WFS

Dallas Interviewer 1

Dallas, TX · On-site

$21.67/hr

  • Medical

  • PTO

On behalf of our client, Noor Workforce Solutions is currently seeking Data Collection Representatives to collect data onsite at a local call center. In this role, you will serve as a foundational ...

IQVIA

Manager, Claims Audit, Collections

Houston, TX · Hybrid

  • Medical

  • Life

You will oversee a team of Collection Representatives, drive revenue cycle performance, and play a critical role in optimizing billing and collections processes within a growing value-based care ...

New

IQVIA

Manager, Claims Audit, Collections

Houston, TX · Hybrid

  • Medical

  • Life

You will oversee a team of Collection Representatives, drive revenue cycle performance, and play a critical role in optimizing billing and collections processes within a growing value-based care ...

New

previous pagenext page

Showing results 21-40

All JobsCollection Representative JobsCollection Representative Jobs in Texas

Collection Representative information

See Texas salary details

$10

$17

$25

How much do collection representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for collection representative in Texas is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a collection representative?

To thrive as a Collection Representative, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and phone systems is typically required. Persistence, empathy, and professionalism help build rapport with customers and navigate difficult conversations. These skills are crucial for recovering outstanding debts while maintaining positive customer relationships and upholding company reputation.

What is the difference between Collection Representative vs Credit Analyst?

AspectCollection RepresentativeCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsBachelor's degree in finance, accounting, or related field; certifications like CFA are common
Work EnvironmentCall centers, offices, or remote work; focus on debt recoveryBanking or financial institutions; analyzing credit data and risk
Employer & Industry UsageFinancial services, collection agencies, banksBanks, lending companies, financial institutions
Search & Comparison IntentUnderstanding debt collection rolesAssessing creditworthiness and risk analysis

While both roles operate within the financial sector, Collection Representatives focus on recovering unpaid debts through communication with customers, often requiring strong interpersonal skills. Credit Analysts evaluate financial data to determine credit risk, requiring analytical skills and relevant certifications. The roles differ in responsibilities, work environment, and required credentials, but both are essential in financial services.

How much do collection representatives make?

Collection representatives typically earn a median annual salary of around $40,000 to $50,000, with additional compensation through commissions or bonuses based on recovery performance. Salaries can vary depending on experience, location, and the industry they work in, and the role often requires strong communication and negotiation skills.

How does a collection representative collaborate with other departments to resolve account issues?

Collection Representatives frequently work alongside customer service, billing, and sometimes sales teams to gather accurate account information and address customer concerns. Effective collaboration ensures that payment disputes or account discrepancies are resolved promptly, improving the likelihood of successful collections. Open communication with these departments helps Collection Representatives provide tailored solutions to customers, which can both recover outstanding balances and maintain positive client relationships.

What is a collection representative?

Collection Representatives are professionals responsible for contacting individuals or businesses to collect payments on overdue accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment arrangements, updating account information, and advising customers on payment options. Collection Representatives must adhere to federal and state regulations regarding debt collection practices while maintaining a professional and empathetic approach.
More about Collection Representative jobs

What are popular job titles related to Collection Representative jobs in Texas?

For Collection Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Collection Representative jobs in Texas look for?

The top searched job categories for Collection Representative jobs in Texas are:

What cities in Texas are hiring for Collection Representative jobs?

Cities in Texas with the most Collection Representative job openings:

What are popular job titles related to Collection Representative jobs in TX?

For Collection Representative jobs in TX, the most frequently searched job titles are:

Collection Representative jobs near you
Infographic showing various Collection Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,060 per year, or $17.8 per hour.

Revenue Representative - Appeals and Collection

The Harris Center for Mental Health and IDD

Houston, TX • On-site

$15.25 - $20/hr

Full-time

Retirement, PTO

Re-posted 9 days ago

The Harris Center for Mental Health and IDD rating

8.3

Company rating: 8.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

The Harris Center for Mental Health and IDD is hiring a Revenue Representative - Appeals and Collection. The Revenue Appeals and Collection Representative reviews, disputes, and resolves denied healthcare claims from commercial and government insurance payers to maximize reimbursement and meet collection targets. This role supports reimbursement maximization through proactive insurance collections and denial processing to ensure timely payment.
Key responsibilities include analyzing denial details, researching payer policies, preparing and submitting appeals, following up on payer correspondence, and clearly documenting appeal rationale to reach final determinations in attempts to overturn denials for reimbursement. The representative monitors insurance accounts receivable, conducts follow-up with payors, and maintains accurate account documentation within billing systems.
Your role in Action
  • Manages outstanding Accounts Receivable for 3rd party payer as necessary to ensure account balances are reviewed to determine collect ability.
  • Analyze Explanation of Benefits (EOBs), remittance advices, claims history, medical records, and HCFA 1500 forms to determine claim accuracy and appropriate appeal strategy.
  • Research payer policies, member coverage, and regulatory guidelines to support reconsiderations, disputes, and formal appeals.
  • Prepare and submit timely first-level and subsequent appeals to ensure compliance with filing deadlines.
  • Manage and monitor outstanding insurance accounts receivable, including follow-up with commercial and government payers to secure payment or appropriate balance adjustment.
  • Conduct collection activities to resolve unpaid claims and reduce aged receivables.
  • Review the status of previously appealed or pended claims to ensure resolution within established timeframes.
  • Maintain accurate and detailed tracking notes in the EMR/billing systems.
  • Identify denial or collection trends, recurring issues, or areas of concern and communicate findings to leadership in a timely manner.
  • Collaborate with internal departments to obtain required documentation and ensure compliance with payer contracts, agency policies, and regulatory requirements.
  • Maintain organized electronic copies of all appeals within designated shared folders to ensure accessibility and proper record retention.

What qualifications you will need:
Education:
  • High School Diploma or General Education diploma

Experience :
  • Must have one (1) year of reimbursement experience, along with working knowledge of government and commercial insurance payer guidelines and appeal process. Must be computer literate, detailed oriented and have a working knowledge of excel, ICD-10, and CPT coding.

Requires Knowledge, Skills & Abilities:
  • The person must have well-developed interpersonal, organizational and problem-solving skills and be a team player with a desire to provide a high level of customer service; possess strong verbal and written communication skills and interact effectively at all levels within the organization.

About us:
The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million.
As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation.
By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.
What else you should know:
  • This posting is associated with position number 1225

What we have to offer:
The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching - a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.
Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.
Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.
Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.

What The Harris Center for Mental Health and IDD employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply