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Collection Manager Jobs in Pennsylvania (NOW HIRING)

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Collections Supervisor

Monroeville, PA · On-site

$38K - $40K/yr

Manage collection activities and taxpayer service for assigned delinquent tax accounts. * Respond to taxpayer inquiries by phone, email, and written correspondence. * Research account history and ...

Provide performance management feedback to Director. * Provide new collection staff onboarding training * Stay abreast of trends and best practices in the collections function. * Develop policies and ...

Provide performance management feedback to Director. * Provide new collection staff onboarding training * Stay abreast of trends and best practices in the collections function. * Develop policies and ...

Provide performance management feedback to Director. * Provide new collection staff onboarding training * Stay abreast of trends and best practices in the collections function. * Develop policies and ...

Collection Aspects and Loan Management: Monitors past-due loans to prevent charge-offs. Handles various consumer loan products, legal actions, and bankruptcy. Works within policy guidelines to ...

Collection Aspects and Loan Management: Monitors past-due loans to prevent charge-offs. Handles various consumer loan products, legal actions, and bankruptcy. Works within policy guidelines to ...

Provide performance management feedback to Director. * Provide new collection staff onboarding training * Stay abreast of trends and best practices in the collections function. * Develop policies and ...

Collection Aspects and Loan Management: Monitors past-due loans to prevent charge-offs. Handles various consumer loan products, legal actions, and bankruptcy. Works within policy guidelines to ...

Collection Aspects and Loan Management: Monitors past-due loans to prevent charge-offs. Handles various consumer loan products, legal actions, and bankruptcy. Works within policy guidelines to ...

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale ... Candidate must have strong time management and problem-solving skills, with the ability to meet ...

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Collection Manager information

See Pennsylvania salary details

$31.1K

$58.9K

$109.3K

How much do collection manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for collection manager in Pennsylvania is $58,863.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $65,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
What are the most commonly searched types of Collection jobs in Pennsylvania? The most popular types of Collection jobs in Pennsylvania are:
What are popular job titles related to Collection Manager jobs in Pennsylvania? For Collection Manager jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Collection Manager jobs in Pennsylvania look for? The top searched job categories for Collection Manager jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Collection Manager jobs? Cities in Pennsylvania with the most Collection Manager job openings:
Infographic showing various Collection Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $58,863 per year, or $28.3 per hour.

Collections Supervisor

MBM Collections, LLC

Monroeville, PA • On-site

$38K - $40K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

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Job description

COLLECTIONS SUPERVISOR

MBM Collections | Monroeville, PA

MBM Collections is a leading tax collection company specializing in the collection of delinquent real estate taxes and municipal claims. We are seeking a motivated, detail-oriented Collections Supervisor to join our team in Monroeville, PA. This is a full-time, daytime role with no cold calling and no evenings or weekends.

POSITION SUMMARY

The Collections Supervisor is responsible for the collection performance and taxpayer service activities for an assigned group of delinquent tax accounts. This position works independently to assist taxpayers, resolve account issues, negotiate payment arrangements, and ensure compliance with applicable tax collection procedures.

RESPONSIBILITIES

•        Manage collection activities and taxpayer service for assigned delinquent tax accounts.

•        Respond to taxpayer inquiries by phone, email, and written correspondence.

•        Research account history and provide accurate account information.

•        Reconcile accounts and process adjustments, refunds, change orders, and interim billings.

•        Review collection reports and identify accounts requiring additional collection efforts.

•        Negotiate payment arrangements with delinquent taxpayers.

•        Work closely with the Legal Team regarding sheriff sales, bankruptcies, and other legal collection actions.

•        Maintain accurate account records and supporting documentation.

•        Deliver professional, responsive service to taxpayers and clients.

QUALIFICATIONS

•        Minimum one year of collections, accounts receivable, delinquent account management, or related experience.

•        Strong communication, customer service, and problem-solving skills.

•        Excellent organizational skills and attention to detail.

•        Ability to work independently and manage multiple priorities.

•        Proficiency with Microsoft Office and business software applications.

WHY JOIN MBM COLLECTIONS?

•        No cold calling required

•        Full-time position

•        Competitive pay

•        Health Insurance

•        401(k) Retirement Plan

•        Paid Vacation and Holidays

•        Daytime Schedule – No Evenings or Weekends

LOCATION

Monroeville, Pennsylvania

Join MBM Collections and become part of a team dedicated to providing professional, ethical, and effective tax collection services while delivering exceptional support to taxpayers and municipalities.

HOW TO APPLY

Submit your resume through this posting. We review applications on a rolling basis and contact qualified candidates directly.

MBM Collections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic

Company Description

MBM Collections, LLC is a tax collection business specializing in the collection of delinquent real estate taxes and other municipal fees for school districts, boroughs, and municipalities.