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Collection Associate Jobs (NOW HIRING)

DATA COLLECTION ASSOCIATE

Pittsfield, MA · On-site

$19.50 - $26.75/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

DATA COLLECTION ASSOCIATE

Burlington, MA · On-site

$19 - $26/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

DATA COLLECTION ASSOCIATE

Salem, MA

$19 - $26.25/hr

Data Collection Associate CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...

DATA COLLECTION ASSOCIATE

Somerville, MA

$19 - $26.25/hr

Data Collection Associate CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...

DATA COLLECTION ASSOCIATE

Wilmington, MA

$19.25 - $26.25/hr

Data Collection Associate CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...

DATA COLLECTION ASSOCIATE

Salem, MA · On-site

$19 - $26.25/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

DATA COLLECTION ASSOCIATE

Boston, MA · On-site

$19 - $26/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

DATA COLLECTION ASSOCIATE

Worcester, MA · On-site

$17.50 - $24/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

Data Collection Associate CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...

DATA COLLECTION ASSOCIATE

Belchertown, MA

$18 - $24.75/hr

Data Collection Associate CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...

DATA COLLECTION ASSOCIATE

Revere, MA · On-site

$18 - $24.75/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

DATA COLLECTION ASSOCIATE

Belchertown, MA · On-site

$18 - $24.75/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

DATA COLLECTION ASSOCIATE

Everett, MA · On-site

$18 - $24.75/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

Retail Data Collection Associate - PT CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by ...

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Collection Associate information

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How much do collection associate jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for collection associate in the United States is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Collection Associate vs Accounts Receivable Clerk?

AspectCollection AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degreeHigh school diploma; some roles prefer associate degree
Work EnvironmentOffice setting, often interacting with clients and debtorsOffice setting, primarily data entry and account management
Employer & Industry UsageFinancial institutions, healthcare, retailBusinesses across various industries managing billing and payments
Common Search & ComparisonYesYes

While both roles involve financial transactions, a Collection Associate focuses on recovering overdue payments by contacting debtors, whereas an Accounts Receivable Clerk manages billing, invoicing, and recording payments. The roles often overlap in skills like communication and basic accounting, but their primary functions differ within the financial process.

What cities are hiring for Collection Associate jobs? Cities with the most Collection Associate job openings:
What are the most commonly searched types of Collection jobs? The most popular types of Collection jobs are:
What states have the most Collection Associate jobs? States with the most job openings for Collection Associate jobs include:
Infographic showing various Collection Associate job openings in the United States as of June 2026, with employment types broken down into 32% Full Time, 64% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,950 per year, or $20.6 per hour.
Credit/Collection Associate - WTL

Credit/Collection Associate - WTL

Ward Trucking, LLC

Altoona, PA • On-site

$16.50 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Ward Transport & Logistics rating

7.9

Company rating: 7.9 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

71st of 344 rated logistics


Job description

JOB TITLE: Credit / Collection Associate I
REPORTS TO: Accounts Receivable / Collections Supervisor
OVERVIEW OF ROLE: To notify customers, either by professional telephone contact or by mail, on past due status of account and work with them to resolve the situation. To always serve the customer first by researching any questionable bills for errors and making corrections. To assist with clerical duties, such as mailroom and scanning.
WARD IS ACCEPTING APPLICATIONS FOR FUTURE EMPLOYMENT OPPORTUNITIES IN THIS AREA OF INTEREST.
DUTIES AND RESPONSIBILITIES:
• Contact delinquent accounts by phone or mail for payment, investigate reason for non-payment, send necessary documentation to effect collection for accounts over $500. May recommend collection action or settlement on small balances to Collections Supervisor.
• Research customer documentation on file (DR's, B/L's, paid files, etc.) to either verify or disprove customer's reason for non-payment.
• Correct any billing errors and document in Customer Feedback Log.
• Provide customer service to all customers adhering to Ward standards for customer service.
• Contact service center personnel concerning receivables in dispute and to prevent future payment problems.
• Help with check application when needed.
• Perform morning or afternoon mailroom duties as assigned.
• Perform document scanning as assigned.
• Assist in stuffing and mailing of invoices as assigned
• Mail out coded and/or miscellaneous letters as needed.
• Fully support all technologies and processes, introduced by Ward, that are intended to improve efficiencies and/or the customer experience. Support would include adherence to training programs, guidelines and processes associated with these systems.
• Process customer requests for proof of delivery or bill of lading in a timely manner as needed.
Job Requirements:
REQUIREMENTS:
• Must have proficient organizational and clerical skills.
• Must have customer service focus and good people skills.
• Must have basic knowledge of business math and good analytical skills.
• Must have good verbal and written communication skills.
• Must have basic ability to use office equipment such as computer, calculator,
photocopier, fax, etc.
• Must be able to work overtime / hours as required.
GENERAL BENEFIT LISTING:
As a family-owned and operated business that believes in treating its employees like family. This is why we offer our full-time employees a long list of benefits.
  • Direct Deposit
  • On Demand Pay
  • Paid Time Off
  • Paid Holidays
  • 401(k) Plan with Company Match
  • Employee Assistance Program (EAP)
  • Medical, Prescription, Dental and Vision Insurance
  • Telemedicine
  • Health Savings Account
  • Flexible Spending Account
  • Wellness Program with Health Reimbursement Account
  • Group Life and AD&D Insurance
  • Company-Provided Short-Term Disability
  • Voluntary Worksite Benefits
  • Home, Auto and Pet Insurance
  • 529 College Savings Plan
  • Credit Union

This job description does not necessarily represent an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change.

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