Collection Associate Jobs in California (NOW HIRING)

Are you interested in working with the World's leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at QualityAI! We are looking for a Data Collection Associate to join our growing team in Burlingame or Sunnyvale, CA! Location: Burlingame or Sunnyvale, CA (100% on-site)

QualityAI is looking for Data Collection Associates (DCAs) to support Ground Truth Data Collection initiatives and contribute to the development of VR and AR products. The focus of ground truth data collection is to capture various types of data relating to humans, speech, and environments to enable quality Artificial Intelligence and Machine Learning algorithms. DCAs will be responsible for performing data collection directly with participants while utilizing sophisticated scanning equipment in a simulated environment. The ideal candidate has the perfect blend of customer service and technology skills.

Responsibilities:

• Handles constructive feedback well
• Guide hired research participants for data collection sessions in a secured office or home environment to perform scripted motion captures
• Prep and maintain assigned equipment and ensure security of proprietary devices
• Prep participants for capture, including intake, NDAs, scripting, and answering questions
• Maintain capture environment and implement lighting and staging changes
• Respond swiftly to project updates and changes
• Provide feedback to operations lead on project improvements
• Perform data uploads
• Troubleshooting: Ability to mitigate issues, customer-facing, or technology-related
• Other duties as assigned, per business needs

Skills and Requirements:

• Strong face to face customer service experience
• Strong communication skills
• Professional appearance and demeanor
• Technologically adept and familiar with latest trends in technology; AI/ML/AR/VR
• Organized and detail oriented
• Thrives in a team environment
• Ability to manage responsibilities in a fast-paced environment
• Experience in a related role such as customer service or data collection
• Experience with Microsoft Office 365 and all its components (SharePoint, Forms, Power Automate, Outlook, Word, Excel)
• High school diploma and 2+ years working in a team environment

Verification of COVID-19 vaccination, background check, and ability to work in the United States without requiring sponsorship required for all new hires.

Benefits:

QualityAI is an AI-first quality engineering company helping enterprises deploy and scale complex systems with greater confidence. Operating across data, models, platforms, infrastructure, and operational environments, the company provides assurance and engineering expertise that helps organizations ensure systems perform reliably in real-world conditions. Formerly Qualitest, QualityAI supports global enterprises across regulated and technology-driven industries, combining deep engineering heritage with AI-enabled delivery, operational assurance, and lifecycle expertise to help clients achieve certainty at go-live.

Be a part of a company who strives to support for diversity and inclusion in the workplace - we are one, we are many at QualityAI. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences. Local and global opportunities - we offer you internal rotation and international mobility opportunities to grow your career. Clear view of your career and progression with the company - QualityAI is growing massively (since Jan 2021 - added more than 2000 engineers) and giving you the opportunity to grow with us. Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers. Never stop experimenting and learning with QualityAI Tech academy: 3000+ training courses, mentorship programs, technical tribes, sponsored certifications, leadership programs and much more. Earn bonuses via our Client Referral and Employee Referral Program's. Refer and earn - tap your network for net-worth. A Competitive pay, the salary range for the role is $45,000 annually.