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Collection Associate Jobs in Toronto, ON (NOW HIRING)

Aerotek

Business Operations Associate

Mississauga, ON

CA$1K/wk

The BOA is a proficient expert in the management and collection of customer accounts, processing of ... Essential Functions of the Business Operations Associate: • Support liaison for general field ...

Imperial PFS Canada

Collections Associate

Toronto, ON

CA$45K - CA$52K/yr

FOR OUR ASSOCIATES: * Getting started: We offer a comprehensive paid training program that will ... Excellent oral and written communication skills for consistent collection calls * Good math skills ...

HarrisX

Research Associate

Toronto, ON

CA$75K/yr

The Research Associate provides statistical and research support services to internal research ... collection and tracking of data and provide information to management - Assist in proposal ...

Imperial PFS

Collections Associate

Toronto, ON

CA$45K - CA$52K/yr

FOR OUR ASSOCIATES: * Getting started: We offer a comprehensive paid training program that will ... Excellent oral and written communication skills for consistent collection calls * Good math skills ...

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Collection Associate information

What is the difference between Collection Associate vs Accounts Receivable Clerk?

AspectCollection AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degreeHigh school diploma; some roles prefer associate degree
Work EnvironmentOffice setting, often interacting with clients and debtorsOffice setting, primarily data entry and account management
Employer & Industry UsageFinancial institutions, healthcare, retailBusinesses across various industries managing billing and payments
Common Search & ComparisonYesYes

While both roles involve financial transactions, a Collection Associate focuses on recovering overdue payments by contacting debtors, whereas an Accounts Receivable Clerk manages billing, invoicing, and recording payments. The roles often overlap in skills like communication and basic accounting, but their primary functions differ within the financial process.

What are the most commonly searched types of Collection jobs in Toronto, ON? The most popular types of Collection jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Collection Associate jobs? Cities near Toronto, ON with the most Collection Associate job openings:
Infographic showing various Collection Associate job openings in Toronto, ON as of May 2026, with employment types broken down into 3% As Needed, 76% Full Time, 13% Part Time, 3% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Credit & Collection Representative - Remote

Staples Canada ULC

Richmond Hill, ON • On-site, Remote

Full-time

Medical, Dental

Posted 7 days ago

Job description

Some of what you will do:

Responsible and accountable for collection activity, credit analysis and assessment of risk with credit accounts. Additional responsibilities include relationship management, negotiation, reporting and improved communication. Focus collections within Electronic Data Interchange /Portals. 

Specifically, You Will:

  • Collect and follow up aged accounts receivable, monitor payment trends and carry out corrective measures for overdue accounts as required. 
  • Ensure the customer operates and maintains the credit account within terms and conditions of sale/service or contract. 
  • Serve as the contact/liaison for the assigned account portfolio. 
  • Review/recommend credit limits to increase/decrease, suspend/reinstate credit privileges Communicate/escalate credit concerns as required with accounts that present credit risk/loss, require credit hold or third-party collection. 
  • Maintain detailed collection/credit system notes for all account activity and maintains credit history files. 
  • Coordinate timely resolve with Customer Care, Sales and/or Operations for account issues that may include but are not limited to, disputed deliveries, returns and credits. 
  • Work in multiple Electronic Data Interchange platforms
  • Complete v-look up against open AR
  • Understanding of Electronic Data Interchange rejection process, and requirements for correction
  • PO flip

Some of what you need:

  • Post Secondary Education.
  • University Degree or College Diploma would be an asset.
  • CCP Designation or related courses would be an asset.
  • Strong Excel Skills
  • Experience with multiple Electronic Data Interchange systems, example; Ariba, Coupa
  • 4-6 years prior related experience. 

Physical demands/working conditions: 

Office environment - Mostly remote, however two days a month at our Mississauga office is mandatory.

Some of what you will get:

  • Associate discount
  • Health and Dental benefits
  • RRSP/DPSP
  • Performance bonuses
  • Learning & Development programs
  • And more...
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We're looking for curious, approachable, and passionate individuals who love finding solutions. If that's you, let's work, learn, and grow together.

We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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