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Collaboration Engineer Jobs (NOW HIRING)

Merican

Collaboration Engineer

$107K - $146K/yr

Senior Collaboration Engineer - M365 Location: NY - Hybrid/Remote Duration: Long Term Contract Position Summary Client is seeking a Senior Collaboration Engineer to support a strategic enterprise ...

TEKsystems

Collaboration Engineer

Newport Beach, CA

... • Engineer deployment cycles for hardware, firmware, operating system, application, and cloud service changes across collaboration management portals and room ecosystems. • Perform User ...

TEKsystems

Collaboration Engineer

Newport Beach, CA · On-site

$90/hr

... • Engineer deployment cycles for hardware, firmware, operating system, application, and cloud service changes across collaboration management portals and room ecosystems. • Perform User ...

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$64.5K

$108.1K

$152.5K

How much do collaboration engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for collaboration engineer in the United States is $108,117.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $129,000.00 per year, depending on experience, location, and employer.

What is a collaboration engineer?

A Collaboration Engineer is responsible for designing, implementing, and maintaining communication and collaboration technologies within an organization. This includes tools like video conferencing, messaging platforms, and VoIP systems to ensure seamless teamwork and productivity. They work closely with IT teams and end users to optimize system performance, troubleshoot issues, and enhance workflows. Strong knowledge of networking, security protocols, and collaboration software is essential for this role.

What does a collaboration engineer do?

A typical day for a Collaboration Engineer involves designing, deploying, and maintaining collaboration solutions such as messaging, video conferencing, and VoIP systems. You might troubleshoot technical issues, coordinate with vendors, and work closely with IT, end-users, and management to ensure optimal system performance. Many Collaboration Engineers also provide user training, draft technical documentation, and participate in projects to roll out new tools or upgrades. The role often requires balancing both proactive planning and responsive support, making communication and organization key for success.

What are the key skills and qualifications needed to thrive as a collaboration engineer?

Success as a Collaboration Engineer requires solid expertise in computer networking, unified communications, and systems integration, usually backed by a relevant degree or equivalent experience. Familiarity with platforms like Microsoft Teams, Cisco Webex, Zoom, and certifications such as CCNP Collaboration or Microsoft Certified: Teams Administrator are highly valued. Strong problem-solving, project management, and communication skills distinguish top candidates in this role. These skills are crucial for ensuring seamless collaboration infrastructure, addressing technical challenges, and supporting organizational teamwork and productivity.

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Collaboration Engineer jobs near you
Infographic showing various Collaboration Engineer job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $108,117 per year, or $52 per hour.

Collaboration Engineer

Hexaware Technologies, Inc

Atlanta, GA • On-site

Other

Posted 12 days ago

Job description

Job Description

Role Summary
The Collaboration Engineering (Collab Eng) Operations Engineer is responsible for day-to-day operations, incident management, and platform health for Microsoft 365 collaboration services. This role ensures stability, reliability, and continuous improvement of supported services.

Key Responsibilities
Own L3 operational support and participate in on-call rotation
Manage and resolve incidents, service requests, and escalations
Perform root cause analysis and drive issue resolution
Monitor service health, alerts, and platform performance
Identify trends in tickets and provide reporting insights
Maintain and update knowledge base articles and documentation
Engage with ECC, L2 support, and partner teams
Communicate platform updates and service impacts
Support production changes and deployments
Maintain dashboards and operational visibility
Must have at least 3 years Microsoft 365 engineering experience

Operational Expectations
Proactive ownership of incidents and issues
Timely response to alerts and escalations
Clear and detailed ticket documentation
Active participation in operational forums and status reporting
Continuous improvement mindset for automation and process optimization

Technical Skills
Deep understanding of Microsoft 365 collaboration platform (Teams, SharePoint, OneDrive, Exchange, Office desktop applications)
Incident and ticket management systems (ServiceNow/MyServices)
Monitoring and alerting tools
Troubleshooting enterprise collaboration environments

Behavioral Competencies
Strong ownership and accountability
Proactive and detail-oriented
Effective communication across technical and business audiences
Collaboration across cross-functional teams

Success Measures
SLA adherence
Reduction in repeat incidents
Quality of documentation
Platform stability and uptime
Stakeholder satisfaction

Enable Skills-Based Hiring No
Qualification Assessment
Must Have
FNMACompany Default Category

Bachelor degree in Computer Science, Information Systems, Mathematics, Engineering or related field

Key Candidate Profile
The ideal candidate is:
A Microsoft 365 Collaboration Engineer
Strong in SharePoint Administration
Knowledgeable in Teams, OneDrive, and Exchange
Experienced with:
Microsoft Support interactions
Tier 2/3 support
ServiceNow
On-call support
Microsoft 365 service health and roadmap monitoring
Able to troubleshoot collaboration issues across the Microsoft 365 ecosystem rather than specialize solely in Azure, SCCM, or desktop support.

Apply