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Cobra Security Jobs (NOW HIRING)

NFP Corp

COBRA Support Specialist

Agawam, MA · On-site +1

Ensure privacy by following all security and HIPAA guidelines Processing Changes Timely process requests from participants according to department procedures in the COBRA & Direct Billing Portal ...

NFP Corp

COBRA Support Specialist

Agawam, MA · Remote

Ensure privacy by following all security and HIPAA guidelines Processing Changes Timely process requests from participants according to department procedures in the COBRA & Direct Billing Portal ...

NFP Corp

COBRA Support Specialist

Agawam, MA · On-site +1

Ensure privacy by following all security and HIPAA guidelines Processing Changes Timely process requests from participants according to department procedures in the COBRA & Direct Billing Portal ...

Aon

COBRA Support Specialist

Boston, MA · On-site

Ensure privacy by following all security and HIPAA guidelines Processing Changes Timely process requests from participants according to department procedures in the COBRA & Direct Billing Portal ...

NFP Corp

COBRA Support Specialist

Agawam, MA · On-site +1

Ensure privacy by following all security and HIPAA guidelines Processing Changes Timely process requests from participants according to department procedures in the COBRA & Direct Billing Portal ...

NFP Corp

COBRA Support Specialist

Agawam, MA · Remote

Ensure privacy by following all security and HIPAA guidelines Processing Changes Timely process requests from participants according to department procedures in the COBRA & Direct Billing Portal ...

NFP Corp

COBRA Support Specialist

Agawam, MA · On-site +1

Ensure privacy by following all security and HIPAA guidelines Processing Changes Timely process requests from participants according to department procedures in the COBRA & Direct Billing Portal ...

Aon

COBRA Support Specialist

Boston, MA · On-site

Ensure privacy by following all security and HIPAA guidelines Processing Changes Timely process requests from participants according to department procedures in the COBRA & Direct Billing Portal ...

WEX, Inc.

COBRA Operations Specialist I

Portland, ME · On-site

$17 - $22.50/hr

Must adhere to security policies * Maintain detailed knowledge in function area(s) related to COBRA and Direct Bill * Serve as an internal resource, troubleshoot questions and provide issue ...

eNett

COBRA Operations Specialist I

Portland, ME · On-site

$17 - $22.50/hr

Must adhere to security policies * Maintain detailed knowledge in function area(s) related to COBRA and Direct Bill * Serve as an internal resource, troubleshoot questions and provide issue ...

WEX

COBRA Operations Specialist I

Portland, ME

$17 - $22.50/hr

Must adhere to security policies * Maintain detailed knowledge in function area(s) related to COBRA and Direct Bill * Serve as an internal resource, troubleshoot questions and provide issue ...

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All JobsCobra Security Jobs

Cobra Security information

See salary details

$10

$37

$67

How much do cobra security jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for cobra security in the United States is $37.60, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $50.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by Cobra Security officers, and how can they effectively address them?

Cobra Security officers often encounter challenges such as managing high-stress situations, responding quickly to potential threats, and maintaining vigilance during long shifts. Effective communication and regular training are essential for successfully handling these challenges. Working closely with team members, staying updated on security protocols, and practicing situational awareness can help officers stay prepared and ensure a safe environment for clients and the public.

What are the key skills and qualifications needed to thrive as a Security Guard, and why are they important?

To thrive as a Security Guard, you need strong observational skills, physical fitness, and a high school diploma or equivalent, often supplemented by state-specific licensing. Familiarity with surveillance equipment, security patrol systems, and incident reporting software is typically required. Excellent communication, problem-solving abilities, and a calm demeanor under pressure are crucial soft skills for this role. These skills ensure the safety and security of people and property, enable effective response to incidents, and foster a secure environment.

What are Cobra Security professionals?

Cobra Security professionals are specialists who work for or with security companies named 'Cobra Security,' typically providing protective services, surveillance, and risk management for clients. Their responsibilities may include monitoring premises, managing access control, responding to incidents, and ensuring the safety of people and property. They may work in a variety of environments, including commercial, residential, or event settings, and often receive specialized training in security protocols and emergency response. The specific duties can vary depending on the employer and the nature of the security services provided.

What is the difference between Cobra Security vs Security Guard?

AspectCobra SecuritySecurity Guard
Required CredentialsSecurity license, training certificationsSecurity license, basic training
Work EnvironmentEvent security, corporate sites, private propertiesRetail stores, malls, residential areas
Employer & Industry UsageSecurity firms, private companies, event organizersSecurity companies, retail chains, public venues

Both Cobra Security and Security Guards require security licenses and similar certifications. Cobra Security often works in event security and corporate environments, while Security Guards are more common in retail and residential settings. The roles overlap in providing safety and surveillance, but Cobra Security may involve more specialized or high-profile assignments.

More about Cobra Security jobs
What cities are hiring for Cobra Security jobs? Cities with the most Cobra Security job openings:
What job categories do people searching Cobra Security jobs look for? The top searched job categories for Cobra Security jobs are:
Cobra Security jobs near you
Infographic showing various Cobra Security job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $78,212 per year, or $37.6 per hour.

COBRA Support Specialist

NFP Corp

Agawam, MA • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

Job description

Posting Description
Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
American Benefits Group (ABG) is one of the nation's leading employee benefit solution providers for Consumer Directed Health accounts, COBRA and Direct Billing services. Over the course of the past 30 years we have grown considerably and we are looking to grow our team even further. We are transforming the benefits administration industry with empowering technology and a world class customer service experience. Come join us and be a part of a team of outstanding individuals working towards building benefit solutions and creating great futures. Every employee at ABG maintains a laser focus to exceed client expectations every day. Our people are what make us successful and we are looking for qualified candidates to join our team as a COBRA Support Specialist. The COBRA Support Specialist plays a key role as the first point of contact with ABG for many of our clients, brokers and participants.
Who are we looking for:
This position is perfect for you if you enjoy helping others. We're looking for someone who loves solving problems and creating long term customer relationships. This is a great opportunity if you care deeply, genuinely and passionately about customer support and about the role it plays in making a customer-centric team successful.
This is a full-time opportunity open to a remote ET schedule M-F (8:30 AM-5:00 PM)
Job Summary:
The COBRA Specialist supports and services COBRA & Direct Billing participants, as well as clients and brokers by providing COBRA Administration in accordance with federal COBRA regulations.
Some of the core behaviors our ideal candidate will demonstrate are:
  • Communicating complex issues clearly and simply
  • Proactive follow-up
  • Delivering legendary customer service
  • Relentless about improvement

The core competencies of this position are:
  • Customer Support
  • Membership Changes

Customer Support
  • Punctually logs in at their assigned phone shift and maintains available status outside of breaks and lunches.
  • Promptly answers incoming calls and e-mails to provide support to clients, brokers, and participants
  • Accurately & confidently explains COBRA to clients, brokers and participants, including COBRA notices, timelines, payments, reporting and coverage.
  • Assist clients, brokers and participants with navigating the COBRA & Direct Billing Portal
  • Remains familiar with reporting functionality and assists clients and brokers with running and interpreting reports in the COBRA & Direct Billing Portal.
  • Document all interactions in the phone system & SharePoint immediately after calls & emails
    Keeps organized notes of calls requiring follow-up and takes ownership until resolution is reached
  • Maintain a strong working knowledge of COBRA and stay current with law and regulation changes
  • Confidently handles complex issues and collaborates with other team members to come to the best resolution
  • Tactfully addresses sensitive participant matters.
  • Documents urgent reinstatement requests according to department procedure and timely follows up on requests as stated until completed.
  • Consistently follows-through and follows-up on requests until resolved
  • Take initiative to use available resources to problem-solve and escalate when appropriate
  • Appropriately redirect calls and emails to other departments as needed
  • Assumes other duties as assigned by Manager
  • Ensure privacy by following all security and HIPAA guidelines

Processing Changes
Timely process requests from participants according to department procedures in the COBRA & Direct Billing Portal, including
  • COBRA elections
  • Removing Dependents
  • Dropping Coverage
  • Life Events
  • Timely process requests from clients and brokers according to department procedures in the
  • COBRA & Direct Billing Portal, including:
  • Contact changes
  • Adding/removing subsidies
  • Reporting requests
  • Updating direct billing accounts
  • Make good use of available templates and resources to efficiently handle incoming requests.
  • Engage productively with other team members to encourage and maintain an up-building environment
  • Ability to work effectively with various individuals and multi-task
  • Ability to make decisions utilizing sound judgment
  • Assumes other duties as assigned by Manager

CORE VALUES
ABG is passionate about maintaining a strong team environment that allows us to have a supportive internal community of support and achievement. Some of our non-negotiable core values are:
  • Display a positive attitude
  • Team-player
  • Flexible and adaptable
  • Problem-solver
  • Attention to detail
  • Takes ownership & pride in assigned tasks

Qualifications and Experience
  • 6-12 months of direct COBRA Administration experience preferred
  • Experience with Direct Billing preferred
  • Experience with Alegeus WealthCare COBRA Platform strongly preferred
  • Experience with RingCentral preferred
  • Track record as an enthusiastic team player with proven ability to prioritize, multi-task
  • A passion to make customers and coworkers feel important and valued
  • Must be able to cope in fast-paced environment managing sensitive, confidential issues
  • Proficient PC Skills including Microsoft Suite (Microsoft Office, Excel, Outlook, Sharepoint, Teams)

Preferred Skills - Not a requirement
  • Bilingual, Spanish

What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $40,000.00 - $50,000.00. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
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