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Clinical Operations Coordinator Jobs in Rochester, NY

Walgreens

Pharmacy Operations Manager

Rochester, NY

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

Walgreens

Pharmacy Operations Manager

Rochester, NY · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

FLACRA

Clinical Supervisor

Clifton Springs, NY · On-site

$63 - $64/hr

Responsible for the day-to-day clinical operation of the program. * Evaluate resident needs, review and implement treatment/recovery care plans. * Provide coordination with team members to assure ...

Allied Digestive Health

Medical Secretary 2

Rochester, NY · On-site

$18.75 - $22.75/hr

... clinical operations effectively. Ultimately, the Medical Secretary 2 contributes to enhancing ... providing information, and coordinating follow-up care. * Prepare and process medical ...

UK St Claire

Office Coordinator - OBGYN

Pavilion, NY · On-site

$17 - $22.75/hr

... operations. Coordinates document flow, manages scheduling, and maintains both paper and electronic ... healthcare, clinical setting, or a relevant area An equivalent combination of education and ...

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Clinical Operations Coordinator information

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How much do clinical operations coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for clinical operations coordinator in Rochester, NY is $24.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.50 per hour, depending on experience, location, and employer.

What is a clinical operations coordinator?

Clinical Operations Coordinators are professionals who manage the day-to-day administrative and operational activities within clinical settings, such as hospitals, clinics, or research organizations. They ensure that clinical trials or patient care programs run smoothly by coordinating schedules, managing documentation, and facilitating communication between healthcare teams. Their responsibilities may include regulatory compliance, budget management, and supporting patient enrollment. By streamlining these processes, Clinical Operations Coordinators play a crucial role in maintaining the efficiency and quality of clinical operations.

How does a clinical operations coordinator collaborate with clinical staff and other departments to ensure smooth trial operations?

A Clinical Operations Coordinator plays a central role in facilitating communication and coordination between clinical staff, such as nurses and physicians, and other departments like regulatory affairs, data management, and finance. They often organize meetings, distribute study updates, and address logistical challenges to keep clinical trials on track. Effective collaboration ensures that patient recruitment, data collection, and compliance requirements are met efficiently. Building strong working relationships across departments is key to resolving issues quickly and maintaining high-quality standards throughout the study lifecycle.

What are the key skills and qualifications needed to thrive as a clinical operations coordinator, and why are they important?

To thrive as a Clinical Operations Coordinator, you need strong organizational abilities, knowledge of clinical trial processes, and a relevant degree in healthcare or life sciences. Familiarity with clinical trial management systems (CTMS), regulatory compliance tools, and often certifications like CCRC or SOCRA are typically required. Exceptional communication, attention to detail, and problem-solving skills help you excel in managing multiple tasks and stakeholders. These competencies are vital for ensuring smooth clinical operations, regulatory adherence, and the successful execution of clinical studies.

What is the difference between Clinical Operations Coordinator vs Clinical Research Associate?

AspectClinical Operations CoordinatorClinical Research Associate
CredentialsTypically requires a bachelor's degree in health sciences or related field; certifications like CCRP are a plusRequires a bachelor's degree; certifications such as CCRP or CRA certification are common
Work EnvironmentWorks within clinical trial teams, coordinating study logistics and site managementMonitors clinical trial sites, ensuring protocol compliance and data integrity
Employer & Industry UsageUsed by pharmaceutical companies, CROs, and healthcare institutionsCommonly employed by CROs, pharmaceutical companies, and research institutions

The Clinical Operations Coordinator and Clinical Research Associate roles share similar educational backgrounds and industry settings. However, the Coordinator focuses on coordinating trial logistics and site management, while the CRA primarily monitors trial sites and ensures compliance. Both roles are essential in clinical research but serve different functions within the trial process.

Do you need a degree to be a clinical operations coordinator?

A degree is often preferred for a clinical operations coordinator role, but requirements vary by employer. Relevant experience, knowledge of clinical trial processes, and skills in project management or regulatory compliance can also be important qualifications.

How much do clinical operations coordinators make in the US?

The average salary for a clinical operations coordinator in the US is around $65,000 to $80,000 per year, depending on experience, location, and the size of the organization. Salaries can vary based on certifications, such as RAC or CCRP, and the complexity of clinical trials managed.

What are the most commonly searched types of Clinical Operations jobs in Rochester, NY?

The most popular types of Clinical Operations jobs in Rochester, NY are:

What job categories do people searching Clinical Operations Coordinator jobs in Rochester, NY look for?

The top searched job categories for Clinical Operations Coordinator jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Clinical Operations Coordinator jobs?

Cities near Rochester, NY with the most Clinical Operations Coordinator job openings:

Clinical Operations Coordinator jobs near you
Infographic showing various Clinical Operations Coordinator job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,825 per year, or $24.4 per hour.

Pharmacy Operations Manager

Walgreens

Rochester, NY

Full-time

Re-posted 8 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,231 frontline employees who took The Breakroom Quiz

97th of 113 rated pharmacies

Job description

  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel.  Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience.  Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy.  Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law).  Completes patient and physician calls under the supervision of a pharmacist (where allowed by law).  Under the supervision of a pharmacist assists  with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations.  Coordinates and organizes pharmacy daily schedule of activities.  Recommends allocation of pharmacy hours.  Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure.  Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning.  Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.  Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. 
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.   Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination.  Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same.  Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws.  Holds technician accountable for attendance and timeliness.  Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling.  Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements.  Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  •  Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

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