Clinical Operations Coordinator Jobs in Puerto Rico

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic ASAP Analyst, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals.

Work you'll do/Responsibilities  

• Lead the implementation and ongoing support of Epic ASAP for a new urgent care facility in Everett, Washington, using established ASAP tools and workflows.
• Analyze and replicate requirements, workflows, and configuration from an existing urgent care location to support a consistent, scalable implementation.
• Partner with clinical, operational, technical, and client stakeholders to understand needs, resolve issues, and ensure the implementation meets business and client requirements.
• Build, maintain, test, and troubleshoot ASAP application workflows, including coordinating defect resolution and validating outcomes before go-live.
• Develop and maintain clear technical documentation covering application build, workflows, testing results, support procedures, and implementation decisions.
• Provide effective end-user and operational support while communicating clearly across teams and applying knowledge of urgent care or related clinical workflows where applicable.

The Team

Our AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications

Required

• Epic ASAP certification
• 4+ years of recent experience in ASAP application build and maintenance
• Implementation, build and configuration experience in an Epic production build environment
• Experience with the replication of requirements from an existing urgent care location to a new facility
• Experience in application workflows, troubleshooting, testing and support
• Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience
• Limited immigration sponsorship may be available
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel.
• Must be able to support Pacific time zone hours

Preferred

• Strong desktop skills including Word, Excel, PowerPoint
• Work Experience/Direct Knowledge of clinical area or business area to be supported
• Good interpersonal and communication skills
• Demonstrative understanding of technical documentation

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $91,100 to $179,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic ASAP Analyst, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals.

Work you'll do/Responsibilities  

• Lead the implementation and ongoing support of Epic ASAP for a new urgent care facility in Everett, Washington, using established ASAP tools and workflows.
• Analyze and replicate requirements, workflows, and configuration from an existing urgent care location to support a consistent, scalable implementation.
• Partner with clinical, operational, technical, and client stakeholders to understand needs, resolve issues, and ensure the implementation meets business and client requirements.
• Build, maintain, test, and troubleshoot ASAP application workflows, including coordinating defect resolution and validating outcomes before go-live.
• Develop and maintain clear technical documentation covering application build, workflows, testing results, support procedures, and implementation decisions.
• Provide effective end-user and operational support while communicating clearly across teams and applying knowledge of urgent care or related clinical workflows where applicable.

The Team

Our AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications

Required

• Epic ASAP certification
• 4+ years of recent experience in ASAP application build and maintenance
• Implementation, build and configuration experience in an Epic production build environment
• Experience with the replication of requirements from an existing urgent care location to a new facility
• Experience in application workflows, troubleshooting, testing and support
• Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience
• Limited immigration sponsorship may be available
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel.
• Must be able to support Pacific time zone hours

Preferred

• Strong desktop skills including Word, Excel, PowerPoint
• Work Experience/Direct Knowledge of clinical area or business area to be supported
• Good interpersonal and communication skills
• Demonstrative understanding of technical documentation

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $91,100 to $179,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.