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Client Success Jobs in Ohio (NOW HIRING)

PSST

Client Success Advisor

Middletown, OH · On-site

Support Staff/Client Success Advisor Date Posted: 8/2/2019 Location: Middletown Office Date Available: 08/22/2019 Closing Date: 10/22/2019 Description: Full-Time Client Success Advisor Job Summary:

InfoCision

Client Success Manager

Akron, OH

Client Success Manager Department: Marketing Reports To: VP / Director of Client Services Job Type: Full-Time, Exempt (Salaried) About the Role We're seeking a results-driven Client Success Manager ...

InfoCision

Client Success Manager

Akron, OH

Client Success Manager Department: Marketing Reports To: VP / Director of Client Services Job Type: Full-Time, Exempt (Salaried) About the Role We're seeking a results-driven Client Success Manager ...

Haven Group Property Management

Be Seen First

Client Success Manager

Bedford, OH · On-site

$23 - $30/hr

Client Success Manager Location: 98% remote - but, when/if a client comes to town; the CSM would be required to accommodate in office/in person meetings as needed at our Bedford Hts. location ...

Arrive Logistics

Client Success Associate

Columbus, OH · On-site

Client Success Associate Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament ...

Prosource

Client Success Specialist

Blue Ash, OH · On-site

Major Goals and Responsibilities The Client Success Specialist (CSS) is a primarily remote, inside sales support role responsible for delivering an exceptional service experience through phone and ...

Gifthealth Inc

Director of Client Success

Columbus, OH · On-site

Reporting to the VP of Client Success, this role bridges client needs and internal execution by surfacing client context to the Product Manager's prioritization process, contributing to solution ...

Gifthealth

Director of Client Success

Columbus, OH · On-site

Reporting to the VP of Client Success, this role bridges client needs and internal execution by surfacing client context to the Product Manager's prioritization process, contributing to solution ...

giftHEALTH Inc

Director of Client Success

Columbus, OH · On-site

Reporting to the VP of Client Success, this role bridges client needs and internal execution by surfacing client context to the Product Manager's prioritization process, contributing to solution ...

Prosource

Client Success Specialist

Blue Ash, OH · Remote

Major Goals and Responsibilities The Client Success Specialist (CSS) is a primarily remote, inside sales support role responsible for delivering an exceptional service experience through phone and ...

Fooda

Client Success Partner

Columbus, OH · On-site

$50K - $60K/yr

As an Onsite Client Success Partner, you will be a member of a growing team which manages and supports our client's daily needs in Columbus, OH. This role requires a sense of urgency to react and ...

Fooda

Client Success Partner

Columbus, OH · On-site

$50K - $60K/yr

As an Onsite Client Success Partner, you will be a member of a growing team which manages and supports our client's daily needs in Columbus, OH. This role requires a sense of urgency to react and ...

Prosource

Client Success Specialist

Blue Ash, OH · On-site

$42K - $52K/yr

Major Goals and Responsibilities The Client Success Specialist (CSS) is a primarily remote, inside sales support role responsible for delivering an exceptional service experience through phone and ...

altafiber

Client Success Manager

Cincinnati, OH · On-site

The Client Success Manager is dedicated to ensuring retention and upgrading of our valued clients in the commercial space. This position is responsible for executing a proactive migration strategy ...

altafiber

Client Success Manager

Cincinnati, OH

The Client Success Manager is dedicated to ensuring retention and upgrading of our valued clients in the commercial space. This position is responsible for executing a proactive migration strategy ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Ohio

Client Success information

See Ohio salary details

$30.9K

$79K

$133.1K

How much do client success jobs pay per year?

As of Jun 29, 2026, the average yearly pay for client success in Ohio is $78,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,100.00 per year, depending on experience, location, and employer.

What is a CSM salary?

A Client Success Manager (CSM) salary varies based on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Many CSMs also receive bonuses or commissions and benefit from skills in customer relationship management tools and communication. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What job makes 10,000 a month without a degree?

A Client Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in SaaS or tech industries. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

How can I make $2000 a week working from home?

In client success roles, earning $2000 a week typically requires high-level experience, strong communication skills, and the ability to manage multiple accounts or clients efficiently. Many professionals achieve this through a combination of base salary, commissions, or bonuses, often working full-time hours and leveraging tools like CRM software. Building a reputation and gaining certifications can also help increase earning potential in remote client success positions.
What are the most commonly searched types of Client Success jobs in Ohio? The most popular types of Client Success jobs in Ohio are:
What are popular job titles related to Client Success jobs in Ohio? For Client Success jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Client Success jobs in Ohio look for? The top searched job categories for Client Success jobs in Ohio are:
What cities in Ohio are hiring for Client Success jobs? Cities in Ohio with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Ohio as of June 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $78,969 per year, or $38 per hour.
Client Success Advisor

Client Success Advisor

PSST

Middletown, OH • On-site

Full-time

Posted 3 days ago

Key responsibilities

  • Implement new client installs, including implementation checklist, configuration, training, and follow-up.

  • Provide ongoing client support for PSST software applications, both desktop and web-based.

  • Write PSST application user guides.

Job description

Position Type:
Support Staff/Client Success Advisor
Date Posted:
8/2/2019
Location:
Middletown Office
Date Available:
08/22/2019
Closing Date:
10/22/2019Description: Full-Time Client Success Advisor
Job Summary:
  • Implement new client installs, including implementation checklist, configuration, training and follow-up
  • Ongoing client support of PSST software applications, both desktop and web-based
  • Quality Control/Assurance for PSST applications
  • User product analysis
  • Write PSST application user guides
  • General PC troubleshooting skills
  • Support of MUNIS and its various modules
  • Present topical training during webinars and conferences
Qualifications:
  • College graduate preferred
  • Coursework in accounting, financial management and/or custmer relations preferred
  • Previous Payroll/Human Resources experience preferred
  • Previous MUNIS experioence a plus
  • Previous substitute management experience a plus
  • Previous presenetation and training skills a plus
  • Internet skills and Microsoft Office experience a plus

Working Conditions:
  • Will be based in Louisville, KY office
  • 30-40%, occansional overnight travel
  • Reports to Clisnt Success manager

Personal Skills:
  • Works well with others - part of team environment
  • Adheres to deadlines, internal and external
  • Promotes positive environment
  • Provides and welcomes positive feedback, both personally and professionally
  • Detail-oriented
  • Prompt and punctual attendance
  • Operates with honesty and integrity
  • Able to effectively communicate and train others through listening skills, written text and spoken word

Application Procedure:
Apply Online

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