Requirements & Qualifications to Get Job * 3+ years of experience in customer success, account management, or client services-preferably in a 3PL, logistics, or e-commerce environment. * 1+ years of ...
Requirements & Qualifications to Get Job * 3+ years of experience in customer success, account management, or client services-preferably in a 3PL, logistics, or e-commerce environment. * 1+ years of ...
Dealer Success Manager - Houston
Houston, TX · On-site
Dealer Success Manager - Houston Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your ...
Dealer Success Manager - Houston
Houston, TX · On-site
Dealer Success Manager - Houston Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your ...
Dealer Success Manager - Houston
Houston, TX · On-site
Dealer Success Manager - Houston Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your ...
Dealer Success Manager - Houston
Houston, TX · On-site
Dealer Success Manager - Houston Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your ...
Be Seen First
Operations & Client Success Coordinator
The Woodlands, TX · On-site
$20/hr
Coordinate and manage client scheduling and appointment logistics * Communicate professionally with agents, clients, photographers, and team members * Maintain organization and accuracy across ...
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Be Seen First
Operations & Client Success Coordinator
The Woodlands, TX · On-site
$20/hr
Coordinate and manage client scheduling and appointment logistics * Communicate professionally with agents, clients, photographers, and team members * Maintain organization and accuracy across ...
Customer Success Manager
Cypress, TX · Remote
You are the "eyes and ears" that translate client needs into technical requirements for our roadmap ... You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical ...
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Customer Success Manager
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As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...
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Customer Success Manager
Houston, TX · Remote
As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...
Customer Success Manager
Cypress, TX · On-site
You are the "eyes and ears" that translate client needs into technical requirements for our roadmap ... You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical ...
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Cypress, TX · On-site
You are the "eyes and ears" that translate client needs into technical requirements for our roadmap ... You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical ...
Client Success Engineer (Completions Engineer)
Houston, TX · On-site
$76K - $103K/yr
This is a unique opportunity on our team as an embedded client success engineer. You'll work side ... Strong background in data management and optimization workflows. * Experience supporting clients ...
Client Success Engineer (Completions Engineer)
Houston, TX · On-site
$76K - $103K/yr
This is a unique opportunity on our team as an embedded client success engineer. You'll work side ... Strong background in data management and optimization workflows. * Experience supporting clients ...
Relationship Success Manager
$69K - $84K/yr
Partner closely with the Director of Client Relations to manage and grow enterprise accounts * Act ... success * Collaborate cross-functionally with sales, operations, and product teams * Step in to ...
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Relationship Success Manager
$69K - $84K/yr
Partner closely with the Director of Client Relations to manage and grow enterprise accounts * Act ... success * Collaborate cross-functionally with sales, operations, and product teams * Step in to ...
... client success. You are a self-starter who can solve numerous, diverse challenges and provide ... Manage individual capacity and workload to meet project deadlines and account objectives. * Create ...
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Senior Customer Success Manager The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You'll be ...
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Customer Success Manager - Oil and Gas Why YOU want this position At Enverus, we're committed to ... This will include increasing client engagement, expanding relationships to new stakeholders, lead ...
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Purpose of the Job The Customer Success Manager is responsible for re-engaging i-PRO's existing end customer base, building ongoing relationships with key accounts, and surfacing expansion ...
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Deliver client training and enablement sessions to drive value realization * Collaborate cross ... as a Customer Success Manager managing enterprise accounts * Proven track record in project ...
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Purpose of the Job The Customer Success Manager is responsible for re-engaging i-PRO's existing end customer base, building ongoing relationships with key accounts, and surfacing expansion ...
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Sr Manager, Customer Success
$142K - $179K/yr
The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...
Sr Manager, Customer Success
$142K - $179K/yr
The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...
Sr Manager, Customer Success
Houston, TX · On-site
$142K - $179K/yr
The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...
Sr Manager, Customer Success
Houston, TX · On-site
$142K - $179K/yr
The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...
Sr Manager, Customer Success
$142K - $179K/yr
The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...
Sr Manager, Customer Success
$142K - $179K/yr
The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...
Service Value Success Manager - Remote
Houston, TX · Remote
$93K - $138K/yr
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Client Success Manager information
See Spring, TX salary details
$28.9K - $37.6K
4% of jobs
$37.6K - $46.3K
10% of jobs
$52.4K is the 25th percentile. Wages below this are outliers.
$46.3K - $55K
16% of jobs
$55K - $63.7K
15% of jobs
The median wage is $67.1K / yr.
$63.7K - $72.4K
14% of jobs
$72.4K - $81.1K
14% of jobs
$83.5K is the 75th percentile. Wages above this are outliers.
$81.1K - $89.8K
10% of jobs
$89.8K - $98.5K
10% of jobs
$98.5K - $107.2K
4% of jobs
$107.2K - $115.9K
2% of jobs
$115.9K - $124.6K
2% of jobs
$28.9K
$73.9K
$124.6K
How much do client success manager jobs pay per year?
What job makes $10,000 a month without a degree?
What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?
What is a Client Success Manager?
What is a CSM salary?
How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?
What is the difference between Client Success Manager vs Account Manager?
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.
What jobs pay 500,000 a year in the US?
What does a Client Success Manager do?
$55K - $61K/yr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 3 days ago
Job description
About the job E-commerce Fulfillment Customer Success Manager
- Job Title: E-commerce Fulfillment Customer Success Manager
- Reports To: Director of Operations
- Classification:Full-Time, Hybrid, Exempt
- Compensation:$55,000-$61,000, Health, dental, and vision insurance, Paid time off (PTO), holidays, and parental leave, 401(k) or retirement savings plan
- Location:Houston, TX
- Company Overview
- Job Summary
- Requirements & Qualifications to Get Job
- 3+ years of experience in customer success, account management, or client services-preferably in a 3PL, logistics, or e-commerce environment.
- 1+ years of experience in managing customer service teams
- Deep understanding of e-commerce fulfillment workflows, technologies, and service expectations.
- Proficiency in WMS systems and e-commerce platforms (e.g., Shopify, Amazon, TikTok Shop).
- Outstanding communication skills which build rapport, manage expectations, and navigate ambiguity.
- Strong data-driven mindset with experience analyzing KPIs and implementing process improvements.
- Demonstrated ability to manage multiple accounts and projects in a high-volume, deadline-driven setting.
- 18 years or older and legally authorized to work in the U.S.
- Able to communicate in English
- High school diploma / GED
- Wear personal protective equipment (PPE), including but not limited to: eye & hearing protection, gloves, steel-toed boots, hard hat, and flame-retardant work clothes, etc.
- Able to lift up to 25 lbs. & work in varying environmental conditions (heat, dust, noise, vibration, humidity).
- Preferences to Get Job
- Hands-on experience with Extensiv and Freshdesk (strongly preferred)
- What you do on Job
- Lead onboarding and integration efforts, including WMS setup, Application Programming Interface connections, and operational alignment.
- Develop and maintain customized SOPs for each client to ensure process clarity and alignment.
- Serve as the daily point of contact for client inquiries, updates, and escalations.
- Monitor fulfillment KPIs (order accuracy, shipping times, inventory health, returns) and drive continuous improvement efforts.
- Conduct routine client health checks, performance reports, and strategic business reviews.
- Identify upsell or cross-sell opportunities and collaborate with Sales to expand account value.
- Partner with Operations, Tech, and Inventory teams to ensure seamless execution and issue resolution.
- Maintain and track support tickets through platforms such as Freshdesk.
- Stay current on e-commerce trends, platform updates, and fulfillment best practices.
- Follow all company safety policies and procedures.
- Assist other processes as directed by the supervisor.
We are an equal opportunity employer and comply with all applicable federal, state, and local employment laws, including those related to nondiscrimination, disability accommodations, and workplace safety. Qualified candidates of all backgrounds are encouraged to apply.
For best results, please email support@callthecolonel.comwith a copy of your resume.
About New Horizons Employment Solutions
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
1 - 10 Employees
Headquarters location
Houston, TX, US
Year founded
2018