We are seeking a Provider Success Manager to est ablish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be ...
We are seeking a Provider Success Manager to est ablish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be ...
Sr Manager, Customer Success
Houston, TX · On-site
$142K - $179K/yr
The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...
Sr Manager, Customer Success
Houston, TX · On-site
$142K - $179K/yr
The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...
Sr Manager, Customer Success
$142K - $179K/yr
The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...
Sr Manager, Customer Success
$142K - $179K/yr
The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...
Sr Manager, Customer Success
$142K - $179K/yr
The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...
Sr Manager, Customer Success
$142K - $179K/yr
The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...
Director of Client Advisory
Houston, TX · On-site
Collaborate with internal teams to support client success and overall company growth goals ... Familiarity with CRM systems and sales pipeline management. * Houston or Dallas area proximity ...
New
Director of Client Advisory
Houston, TX · On-site
Collaborate with internal teams to support client success and overall company growth goals ... Familiarity with CRM systems and sales pipeline management. * Houston or Dallas area proximity ...
New
... managing B2B client relationships, and driving growth through strategic initiatives. The ideal ... success, ensuring exceptional client experiences. #J-18808-Ljbffr
... managing B2B client relationships, and driving growth through strategic initiatives. The ideal ... success, ensuring exceptional client experiences. #J-18808-Ljbffr
... our success. Join us to be part of a legacy of excellence and a future of groundbreaking ... Mentor emerging leaders and team members on relationship management and service excellence.
... our success. Join us to be part of a legacy of excellence and a future of groundbreaking ... Mentor emerging leaders and team members on relationship management and service excellence.
Client Services Partner
The Woodlands, TX · On-site
... our success. Join us to be part of a legacy of excellence and a future of groundbreaking ... management and service excellence. • Strategic Leadership • Contribute to overall business ...
Client Services Partner
The Woodlands, TX · On-site
... our success. Join us to be part of a legacy of excellence and a future of groundbreaking ... management and service excellence. • Strategic Leadership • Contribute to overall business ...
Client Services Partner
The Woodlands, TX · On-site
... our success. Join us to be part of a legacy of excellence and a future of groundbreaking ... management and service excellence. • Strategic Leadership • Contribute to overall business ...
Client Services Partner
The Woodlands, TX · On-site
... our success. Join us to be part of a legacy of excellence and a future of groundbreaking ... management and service excellence. • Strategic Leadership • Contribute to overall business ...
Client Services Partner
Spring, TX · On-site
... our success. Join us to be part of a legacy of excellence and a future of groundbreaking ... Mentor emerging leaders and team members on relationship management and service excellence.
Client Services Partner
Spring, TX · On-site
... our success. Join us to be part of a legacy of excellence and a future of groundbreaking ... Mentor emerging leaders and team members on relationship management and service excellence.
Client Onboarding Manager
Conroe, TX · On-site
Step into a pivotal leadership role with Alliance HCM as our next Client Onboarding Manager in Shenandoah, TX. You'll be at the heart of enterprise client success, driving seamless onboarding and ...
Client Onboarding Manager
Conroe, TX · On-site
Step into a pivotal leadership role with Alliance HCM as our next Client Onboarding Manager in Shenandoah, TX. You'll be at the heart of enterprise client success, driving seamless onboarding and ...
Client Onboarding Manager
Shenandoah, TX · On-site
Step into a pivotal leadership role with Alliance HCM as our next Client Onboarding Manager in Shenandoah, TX. You'll be at the heart of enterprise client success, driving seamless onboarding and ...
Client Onboarding Manager
Shenandoah, TX · On-site
Step into a pivotal leadership role with Alliance HCM as our next Client Onboarding Manager in Shenandoah, TX. You'll be at the heart of enterprise client success, driving seamless onboarding and ...
Tags: Business Development, Sales, Recruiting, Staffing, Talent Acquisition, Client Acquisition, Client Services, Client Management, Account Management, Client Success Management, Recruitment ...
Tags: Business Development, Sales, Recruiting, Staffing, Talent Acquisition, Client Acquisition, Client Services, Client Management, Account Management, Client Success Management, Recruitment ...
Tags: Business Development, Sales, Recruiting, Staffing, Talent Acquisition, Client Acquisition, Client Services, Client Management, Account Management, Client Success Management, Recruitment ...
Tags: Business Development, Sales, Recruiting, Staffing, Talent Acquisition, Client Acquisition, Client Services, Client Management, Account Management, Client Success Management, Recruitment ...
Client Onboarding Manager
Conroe, TX · On-site
Step into a pivotal leadership role with Alliance HCM as our next Client Onboarding Manager in Shenandoah, TX. You'll be at the heart of enterprise client success, driving seamless onboarding and ...
Quick apply
Client Onboarding Manager
Conroe, TX · On-site
Step into a pivotal leadership role with Alliance HCM as our next Client Onboarding Manager in Shenandoah, TX. You'll be at the heart of enterprise client success, driving seamless onboarding and ...
Enterprise Customer Success Lead
Houston, TX · On-site +1
POSITION SUMMARY The ClinicMind Enterprise Customer Success Lead serves as the primary strategic ... Management: Ability to cultivate trust and credibility at all levels of a client organization.
Enterprise Customer Success Lead
Houston, TX · On-site +1
POSITION SUMMARY The ClinicMind Enterprise Customer Success Lead serves as the primary strategic ... Management: Ability to cultivate trust and credibility at all levels of a client organization.
POSITION SUMMARY The ClinicMind Enterprise Customer Success Lead serves as the primary strategic ... Management: Ability to cultivate trust and credibility at all levels of a client organization.
POSITION SUMMARY The ClinicMind Enterprise Customer Success Lead serves as the primary strategic ... Management: Ability to cultivate trust and credibility at all levels of a client organization.
Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Houston, TX · On-site
$70K - $126K/yr
The amount of travel will vary from 25% to 100% depending on business need and client requirements. Here's What You Need: * Minimum 5 years of experience in Customer Success, Account Management ...
Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Houston, TX · On-site
$70K - $126K/yr
The amount of travel will vary from 25% to 100% depending on business need and client requirements. Here's What You Need: * Minimum 5 years of experience in Customer Success, Account Management ...
... to client success and organizational excellence. ABOUT THE ROLE The Information Security Client & Vendor Risk Manager leads the firm's client due diligence program and oversees all information ...
... to client success and organizational excellence. ABOUT THE ROLE The Information Security Client & Vendor Risk Manager leads the firm's client due diligence program and oversees all information ...
Head of Customer Success
Houston, TX · On-site
Build a World-Class Customer Success Function. Drive Growth. We are seeking an exceptional Head of ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Houston, TX · On-site
Build a World-Class Customer Success Function. Drive Growth. We are seeking an exceptional Head of ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Client Success Manager information
See Spring, TX salary details
$28.9K - $37.6K
4% of jobs
$37.6K - $46.3K
10% of jobs
$52.4K is the 25th percentile. Wages below this are outliers.
$46.3K - $55K
16% of jobs
$55K - $63.7K
15% of jobs
The median wage is $67.1K / yr.
$63.7K - $72.4K
14% of jobs
$72.4K - $81.1K
14% of jobs
$83.5K is the 75th percentile. Wages above this are outliers.
$81.1K - $89.8K
10% of jobs
$89.8K - $98.5K
10% of jobs
$98.5K - $107.2K
4% of jobs
$107.2K - $115.9K
2% of jobs
$115.9K - $124.6K
2% of jobs
$28.9K
$73.9K
$124.6K
How much do client success manager jobs pay per year?
What jobs in the US pay 300,000 a year?
What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?
What is a Client Success Manager?
How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?
What is the difference between Client Success Manager vs Account Manager?
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.
What is a typical CSM salary?
Will AI replace CSM?
What does a Client Success Manager do?
Full-time
Medical, Dental, Vision, Retirement
Posted 14 days ago
Job description
We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.
This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in Houston, Texas counties and be willing to travel to practices up to 5 days a week.
As a Provider Success Manager , you will:
- Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA.
- Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
- Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
- Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
- Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
- Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health's offerings based on provider feedback and market trends.
Success in this role looks like:
- You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners. Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
- You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
- Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.
- Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric.
You should get in touch if:
- You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
- Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
- Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow
- You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
- You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
- You are willing to travel up to 75% of the time to foster relationships and support provider practices.
Preferred (but not required)
- Understanding of value based care models, population health or quality improvement.
- Implementing value based care tools and technology products in primary care.
- Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS.
Benefits Overview:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.
Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.
With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
Counterpart Health is a subsidiary of Clover Health. From Clover's inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. All of our employee's points of view are key to our success, and inclusion is everyone's responsibility.
#ONSITE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$107,700-$140,000 USD
About Clover Health Services
Sourced by ZipRecruiter
Clover Health Services is a dynamic provider of travel nurse staffing services. Our Corporate staffs are the finest in the industry and are committed to paying attention to details when it comes to client requirements. Our frontline team of experienced recruiters is very friendly and well-informed, always willing and ready to help nurses with every phase of your travel assignment. Our Account Managers have a thorough understanding of hospital requirements and are quick to address all the requests from hospitals and also work seamlessly with the compliance department in placing nurses against open jobs on time. Clover partners with first-class hospitals across the nation which gives our nurses a variety of employment options to choose from. Added to this, our 24x7 helpline with professional support staff promptly address any special requests you may have and ensure all your needs are promptly addressed
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
White Plains, NY, US
Year founded
2016