Client Success Specialist
Houston, TX · On-site
Department: Client Success Reports To: Director of Client Success / New & Emerging Markets ... Excellent project management and organizational skills. * Exceptional communication and client ...
Houston, TX · On-site
Department: Client Success Reports To: Director of Client Success / New & Emerging Markets ... Excellent project management and organizational skills. * Exceptional communication and client ...
Houston, TX · On-site
Department: Client Success Reports To: Director of Client Success / New & Emerging Markets ... Excellent project management and organizational skills. * Exceptional communication and client ...
Houston, TX · On-site
Department: Client Success Reports To: Director of Client Success / New & Emerging Markets ... Excellent project management and organizational skills. * Exceptional communication and client ...
Houston, TX · On-site
Department: Client Success Reports To: Director of Client Success / New & Emerging Markets ... Excellent project management and organizational skills. * Exceptional communication and client ...
Houston, TX · Remote
Client Success Associate Location: This position is remote, with preference to candidates located ... Ability to manage multiple clients and projects with strong attention to detail. * Comfortable ...
Houston, TX · Remote
Client Success Associate Location: This position is remote, with preference to candidates located ... Ability to manage multiple clients and projects with strong attention to detail. * Comfortable ...
Houston, TX · On-site
TerraImm is looking for a Client Success Executive to be the first point of contact for individuals ... Comfortable using CRM systems and digital tools * Spanish required | English preferred
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Houston, TX · On-site
TerraImm is looking for a Client Success Executive to be the first point of contact for individuals ... Comfortable using CRM systems and digital tools * Spanish required | English preferred
TerraImm is looking for a Client Success Executive to be the first point of contact for individuals ... Comfortable using CRM systems and digital tools * Spanish required | English preferred
TerraImm is looking for a Client Success Executive to be the first point of contact for individuals ... Comfortable using CRM systems and digital tools * Spanish required | English preferred
Houston, TX · On-site
$100K/yr
TerraImm is looking for a Client Success Executive to be the first point of contact for individuals ... Comfortable using CRM systems and digital tools * Spanish required | English preferred
Houston, TX · On-site
$100K/yr
TerraImm is looking for a Client Success Executive to be the first point of contact for individuals ... Comfortable using CRM systems and digital tools * Spanish required | English preferred
Account Manager - Client Success Houston, TX | Full-Time | Hybrid In-Office and Field Build lasting client relationships as an Account Manager with City Wide of Greater Houston. We are seeking a ...
Account Manager - Client Success Houston, TX | Full-Time | Hybrid In-Office and Field Build lasting client relationships as an Account Manager with City Wide of Greater Houston. We are seeking a ...
You will also be responsible for managing the relationship with existing clients, addressing any ... a Client Success Engineer/Specialist who shares our passion. You'll work with a fun and dynamic ...
You will also be responsible for managing the relationship with existing clients, addressing any ... a Client Success Engineer/Specialist who shares our passion. You'll work with a fun and dynamic ...
Katy, TX · On-site
Maintain client records and track progress in our CRM * Participate in ongoing training and ... success drives your income Locations TX, Katy
Katy, TX · On-site
Maintain client records and track progress in our CRM * Participate in ongoing training and ... success drives your income Locations TX, Katy
Customer Success Manager In Houston About Welligence: Welligence Energy Analytics is a fast-growing ... Develop and implement dynamic client training programs to integrate seamlessly with client ...
Customer Success Manager In Houston About Welligence: Welligence Energy Analytics is a fast-growing ... Develop and implement dynamic client training programs to integrate seamlessly with client ...
We have over 40 offices located across the country that serve more than 15,000 clients and manage ... Client assets include all assets of Corient Holdings Inc., including majority- and minority-owned ...
We have over 40 offices located across the country that serve more than 15,000 clients and manage ... Client assets include all assets of Corient Holdings Inc., including majority- and minority-owned ...
Houston, TX · On-site
We have over 40 offices located across the country that serve more than 15,000 clients and manage ... Client assets include all assets of Corient Holdings Inc., including majority- and minority-owned ...
Houston, TX · On-site
We have over 40 offices located across the country that serve more than 15,000 clients and manage ... Client assets include all assets of Corient Holdings Inc., including majority- and minority-owned ...
Customer Success is crucial for building strong customer relationships. We're looking for someone ... Manage account documentation, including reports and recommendations. * Handle post-sale account ...
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Customer Success is crucial for building strong customer relationships. We're looking for someone ... Manage account documentation, including reports and recommendations. * Handle post-sale account ...
Houston, TX · On-site +1
EisnerAmper is seeking a Manager - Cloud Accounting Client Success who will be responsible for the management of assignments relating to supporting client relationships and ongoing annuity for our ...
Houston, TX · On-site +1
EisnerAmper is seeking a Manager - Cloud Accounting Client Success who will be responsible for the management of assignments relating to supporting client relationships and ongoing annuity for our ...
The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...
The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...
Houston, TX · On-site +1
EisnerAmper is seeking a Manager - Cloud Accounting Client Success who will be responsible for the management of assignments relating to supporting client relationships and ongoing annuity for our ...
Houston, TX · On-site +1
EisnerAmper is seeking a Manager - Cloud Accounting Client Success who will be responsible for the management of assignments relating to supporting client relationships and ongoing annuity for our ...
$65K - $80K/yr
Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid-market customers. In this role, you'll drive ...
$65K - $80K/yr
Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid-market customers. In this role, you'll drive ...
Spring, TX · On-site
$65K - $80K/yr
Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid‑market customers. In this role, you'll drive ...
Spring, TX · On-site
$65K - $80K/yr
Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid‑market customers. In this role, you'll drive ...
Houston, TX · Remote
Contributing to playbook development and sharing what works across the team Experience: * 5+ years in customer success, account management, or a related client-facing role * Proven experience ...
New
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Houston, TX · Remote
Contributing to playbook development and sharing what works across the team Experience: * 5+ years in customer success, account management, or a related client-facing role * Proven experience ...
New
Houston, TX · Remote
Act as client's advocate within Kastle and ensure that all aspects of our services are delivered as ... Bachelor's degree preferred * 2-4 years of Account Management/Customer Success Management ...
Houston, TX · Remote
Act as client's advocate within Kastle and ensure that all aspects of our services are delivered as ... Bachelor's degree preferred * 2-4 years of Account Management/Customer Success Management ...
$28.9K - $37.6K
4% of jobs
$37.6K - $46.3K
10% of jobs
$52.4K is the 25th percentile. Wages below this are outliers.
$46.3K - $55K
16% of jobs
$55K - $63.7K
15% of jobs
The median wage is $67.1K / yr.
$63.7K - $72.4K
14% of jobs
$72.4K - $81.1K
14% of jobs
$83.5K is the 75th percentile. Wages above this are outliers.
$81.1K - $89.8K
10% of jobs
$89.8K - $98.5K
10% of jobs
$98.5K - $107.2K
4% of jobs
$107.2K - $115.9K
2% of jobs
$115.9K - $124.6K
2% of jobs
$28.9K
$73.9K
$124.6K
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.
Department: Client Success
Reports To: Director of Client Success / New & Emerging Markets
Locations: Open to one of the following offices - Billings, MT, Oklahoma City, OK, Houston, TX, Dallas, TX, Austin, TX, or San Antonio, TX
FLSA Status: Exempt
Position Summary
The Client Success Specialist (CSS) serves as the primary guide for new clients during their onboarding journey. This role is responsible for delivering a seamless, high-touch experience from contract execution through the successful completion of the client’s first two payrolls in Darwin.
The CSS acts as the bridge between Sales, Benefits, Payroll Operations, and the long-term service team, ensuring accuracy, communication, and confidence during a client’s transition to our services. A critical component of this role includes training clients on myHR system functionality to ensure adoption, confidence, and operational efficiency from day one.
Key Responsibilities
Lead new clients through the full onboarding lifecycle, establishing timelines and clear expectations.
Ensure all required documentation is received prior to onboarding launch.
Serve as the primary point of contact during implementation.
Build and prepare client payroll setup in Darwin.
Process and validate the first two payrolls with accuracy and timeliness.
Audit payroll data to ensure compliance and alignment with client expectations.
Conduct structured training sessions on myHR system functionality including payroll approvals, onboarding workflows, reporting, and administrative tools.
Provide live demonstrations and reinforce system best practices to drive adoption.
Partner closely with Sales to ensure a smooth and well-documented transition.
Coordinate with Benefits Consultants and Benefits Operations (BOP) to ensure benefit setup is accurate prior to first payroll.
Deliver high-touch client education across payroll, benefits, and system workflows.
Prepare a comprehensive and well-documented handoff to the long-term service team.
Qualifications
3–5 years of payroll, PEO, HR, or client onboarding experience.
Experience processing payroll in complex or multi-state environments preferred.
Experience training clients on HRIS or payroll systems (myHR experience preferred).
Strong understanding of benefit implementation timelines.
Excellent project management and organizational skills.
Exceptional communication and client-facing abilities.
High attention to detail and process orientation.
Core Competencies
Client-Centered Mindset
Strong Proactive Communication
Cross-Functional Collaboration
Accountability & Ownership
Process Discipline
System Expertise
Professional Presence
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Human resources consulting services
11 - 50 Employees
Houston, TX, US
2003