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Client Success Manager Jobs in Quebec (NOW HIRING)

Evolving Web

Senior Project Manager

Montreal, QC · On-site

Do you want to work at a growing digital agency to foster client relationships and build client success? Do you have a track record of successfully managing web design and development projects and ...

Jestais

... client success, and leading high-impact projects in a collaborative environment, we'd love to hear from you. Responsibilities * Lead complex, multi stream or multi project programs across enterprise ...

Jesta I.S.

... client success, and leading high-impact projects in a collaborative environment, we'd love to hear from you. Responsibilities * Lead complex, multi stream or multi project programs across enterprise ...

Go RH

Acheteur-se

Montreal, QC

Depuis plus de 20 ans, notre client accompagne ses clients dans l'implementation de leurs projets en France et a l'international. En valorisant et mobilisant son capital humain, notre client propose ...

AON3D Careers

Director, Customer Success

Montreal, QC · Hybrid

Manage a technical, engineering-focused customer success team to deliver superior customer outcomes. * Coordinate customer training programs, including on-site sessions, retraining after operator ...

Societe Generale

Client Outreach Analyst

Montreal, QC · On-site

Manage long-term tasks and projects while tracking many moving parts * Deliver on assignments with ... Committed to the team and the team's success * Willing to help teammates and stay late when ...

Evolving Web

Account Director

Montreal, QC · On-site

Do you aspire to lead client relationships and drive client success at a dynamic digital agency ... As an integral part of our agency, you'll collaborate closely with our project management and sales ...

Vaco Recruiter Services

$100 - $150/hr

Sales Director (Managing Director - Sales & Operation Management) Highspring - Professional ... Client Success & Account Expansion * Ensure consistent delivery of value aligned with client ...

Evolving Web

Account Director

Montreal, QC · Hybrid

Do you aspire to lead client relationships and drive client success at a dynamic digital agency ... As an integral part of our agency, you'll collaborate closely with our project management and sales ...

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Client Success Manager information

See Quebec salary details

$24K

$60.9K

$101K

How much do client success manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for client success manager in Quebec is $60,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $73,500.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Quebec? The most popular types of Client Success jobs in Quebec are:
What are popular job titles related to Client Success Manager jobs in Quebec? For Client Success Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Quebec look for? The top searched job categories for Client Success Manager jobs in Quebec are:
What cities in Quebec are hiring for Client Success Manager jobs? Cities in Quebec with the most Client Success Manager job openings:
Client Success Manager jobs near you

Senior Project Manager

Evolving Web

Montreal, QC • On-site

Full-time

Re-posted 19 days ago

Job description

Do you want to work at a growing digital agency to foster client relationships and build client success? Do you have a track record of successfully managing web design and development projects and the teams associated with them? We are looking for a seasoned, organized, focused, and dedicated technical project manager.

Our ventures as a rapidly expanding web agency include web planning, design, and development services. In this position, you will manage the workflow of incoming content/web/requests, collaborate with partners to understand requirements and goals and ensure effective communication within our internal projects team in an agile work environment.

The ideal candidate is an organized, creative individual who can work independently and collaboratively to produce client-focused website design that exceeds expectations. Ideal candidates will have direct experience and knowledge of multiple platforms, including Drupal and WordPress.

In this role, you will be expected to

  • Oversee all stages of the project from conception to development using agile methodologies working closely with the creative and development teams to ensure that projects stay on track and meet deadlines
  • Create project timelines and serve as a guide for internal processes and checkpoints
  • Bring together a diverse set of skills in web development, art direction, graphic design, and digital content production
  • Manage and report the project schedule, budget, and status
  • Assign issues to designers and developers, and track the status through the completion
  • Ensure our clients are pleased and project team members are engaged
  • Provide insights and suggestions to the team as the project evolves
  • Act as a client representative at Evolving Web
  • Supervise a team of developers and provide regular feedback on their performance

Requirements

What kind of skill set do you need to be successful in your role within the Evolving community?

  • 5+ years of experience overseeing complex technical projects at an agency, web development firm, or digital marketing company
  • Bachelor’s degree in engineering, computer science or related field, or equivalent work experience
  • Experience working in an agile environment
  • Proven ability to understand web development projects, applications and technical concepts
  • Knowledge of Drupal, WordPress, and/or mobile development
  • Excellent spoken and written English
  • Experience using web project management tools (JIRA, Redmine, Basecamp, etc.)
  • An understanding of web usability, accessibility, and user experience best practices
  • Strong organizational, project management, and analytical skills
  • Strong team player, problem-solving and leadership skills

What kind of person usually gets along easily with us?

  • Someone who feels better products come from a collaborative work process
  • Not afraid to voice your opinion, but open to any input - we want to hear your well-considered thoughts about what we're doing
  • Organized and able to work on several projects concurrently
  • Creative and curious, you're not afraid of learning new tools or responsibilities
  • Strong team player, with problem-solving and leadership skills

Bonus for

  • Experience working with institutional clients

Remote applications based in North America are welcome but the applicant must be

  • Available during Montreal working hours
  • Use tools such as Slack to stay engaged with your team and contribute to the company culture
  • Have exceptional self-management and proactive communication skills

Benefits

What we Offer

  • Impact - Work on projects for prestigious organizations that impact the lives of ten of thousands of users every day
  • Challenge - Opportunity to take ownership of projects with a high level of creative and technical complexity
  • Learning & Growth - A collaborative environment that encourages continuous learning and mentorship
  • Culture - A company with a team from around the works that feels like a family
  • Flexible hybrid - For candidates based in Montreal and its suburbs, this role follows a hybrid work schedule, with three days in the office and two days working remotely each week

Ready to make a difference? Join us and help shape the future of digital experiences!

Please note that all communications related to the recruitment process will be conducted exclusively by email.