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Client Success Executive Jobs in Quebec (NOW HIRING)

CA$128K - CA$173K/yr

Bilingual Account Executive, Managed IT Services * Are you an ambitious and seasoned Account ... You will be integral to our success as we grow our presence within the IT community. Key ...

Our Beliefs At Swapcard, diversity is at the core of our success. With 42 nationalities represented ... client needs. Your sales acumen will not only fuel your earning potential through rewarding ...

... enterprise software, client success, and leading high-impact projects in a collaborative ... Support executive level reporting, forecasting, and delivery performance analysis * Manage end to ...

... enterprise software, client success, and leading high-impact projects in a collaborative ... Support executive level reporting, forecasting, and delivery performance analysis * Manage end to ...

Our Client Content Specialist team consists of supportive and goal-driven professionals who are ... success. Cision is proud to have joined more than 600 companies in signing the CEO Action for ...

Showing results 41-60

Client Success Executive information

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

How much do client success executives make?

Client Success Executives typically earn between $50,000 and $100,000 annually, depending on experience, location, and company size. Many roles also include bonuses or commissions based on client retention and satisfaction metrics.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

What are the most commonly searched types of Client Success jobs in Quebec? The most popular types of Client Success jobs in Quebec are:
What job categories do people searching Client Success Executive jobs in Quebec look for? The top searched job categories for Client Success Executive jobs in Quebec are:
Infographic showing various Client Success Executive job openings in Quebec as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Senior Account Executive - Insurance Industry

SAS

Montreal, QC • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago


Job description

Senior Account Executive - Insurance Industry - Remote, Toronto or Montreal, Canada

We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. 

If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. 

About the job

SAS' Canadian Insurance Sales Division is looking for an experienced Senior Software Sales Representative who has a proven, successful track record of closing deals in the Insurance and Financial Services industry.

You will join a team of sales executives based in Toronto and Montreal who work with solutions specialists in the areas of data and AI platforms, risk management, fraud and security, and customer intelligence. 

You would be responsible for a group of insurance companies that are among the leaders in the Canadian market. With a broad portfolio of solutions for the financial sector, you will have the opportunity to develop strategic collaborations and initiatives and become a trusted advisor contributing to the transformation of the insurance industry in Canada.

As a Senior Account Executive, you will: 

  • Sell software, solutions, and services to current and prospective Insurance customers by leveraging sales opportunities to acquire, grow, and retain accounts within your assigned territory. 
  • Prospect within assigned accounts to uncover business needs, qualify opportunities, and determine resources required for success. 
  • Implement territory and account management strategies, identifying high-potential accounts, advancing opportunities through the sales cycle, and forecasting timelines to close business. 
  • Collaborate with pre-sales resources, virtual sales teams, account managers, and executives to ensure timely responses to qualified, high-revenue leads and strategic account development. 
  • Prepare quotations, proposals, and contracts, working cross-functionally to finalize agreements and set delivery schedules. 
  • Follow up with customers to monitor satisfaction, uncover additional revenue opportunities, and nurture ongoing relationships. 
  • Apply knowledge of company marketing goals, industry trends, and SAS applications to assess account needs and recommend appropriate solutions. 
  • Develop and execute action plans to close business for high-potential accounts and further expand relationships within the territory. 
  • Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do. 

Required qualifications  

  • Bachelor's degree, preferably in Business, Marketing, MIS, or other relevant discipline. 
  • Requires a minimum of eight years of software sales experience, with a minimum of five years of enterprise sales experience with Financial Services and Insurance customers.
  • Must have a proven, verifiable track record of success in selling software and analytical solutions in the Insurance and Financial Services Industry. 
  • Knowledge of basic sales techniques; knowledge of hardware and/or software acquisitions cycles and buying influences. 
  • Ability to analyze and evaluate territory dynamics and develop a sales plan; ability to communicate technical and business concepts and relate them to SAS applications and user needs; ability to work independently and as part of a team. 
  • Ability to travel. 
  • Equivalent combination of related education, training and experience may be considered in place of the above qualifications.   

Additional competencies, knowledge and skills 

  • Sales Planning: Develops and executes strategic sales plans to achieve revenue targets and drive business growth. 
  • Customer Centricity: Prioritizes customer needs and delivers tailored solutions that enhance satisfaction and loyalty. 
  • Relationship Building: Cultivates strong, trust-based relationships with clients and stakeholders to foster long-term partnerships. 
  • Obstacle Navigation: Proactively identifies and overcomes challenges to maintain momentum and deliver results. 
  • Insight Driven Value Creation: Leverages data and market insights to craft compelling value propositions that address client pain points. 
  • Self Motivation: Demonstrates initiative and drive to exceed goals independently in a fast-paced, target-driven environment. 

Benefits highlights

  • Comprehensive medical, prescription, dental and vision plans.  
  • An industry-leading 401k plan.  
  • Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.  
  • Volunteer Time Off, parental leave and unlimited paid sick days.  
  • Our Recreation and Fitness Center offers recorded fitness classes to help you fit movement into your day.  
  • SAS supports your well-being with programs that reduce stress and distractions to help you stay healthy and productive.  

You are welcome here. 

At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. 

Additional Information 

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SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. 

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Employment Type: OTHER