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Client Success Analyst information

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$14

$22

$34

How much do client success analyst jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for client success analyst in Michigan is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $25.14 per hour, depending on experience, location, and employer.

What is a client success analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

How does a client success analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in Michigan?

For Client Success Analyst jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Client Success Analyst jobs in Michigan look for?

The top searched job categories for Client Success Analyst jobs in Michigan are:

What cities in Michigan are hiring for Client Success Analyst jobs?

Cities in Michigan with the most Client Success Analyst job openings:

Client Success Analyst jobs near you
Infographic showing various Client Success Analyst job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $46,411 per year, or $22.3 per hour.

Board Certified Behavior Analyst (BCBA) - Contract Position - Southfield, MI

Kona Medical Consulting

Southfield, MI

$65/hr

Contractor

Re-posted 10 days ago

Job description

Hispanic Autism Services of Michigan is currently looking for BCBAs. Below are the details of the role:
About Hispanic Autism Services of Michigan
At Hispanic Autism Services of Michigan, we believe every child deserves compassionate, culturally responsive, and evidence-based care. Our mission is to bring quality ABA therapy to underserved communities, especially the families of Pontiac, through empathy, teamwork, and dedication.
We are expanding our center-based services and seeking a committed BCBA who values collaboration, inclusivity, and the opportunity to make a meaningful impact on the lives of children and families.

Location:  2284 S. Ballenger Hwy, Ste.G, Flint, MI
Compensation: $75 per hour | Contract Position
Bonus: $3,500 Signing Bonus
Benefits: CEU Opportunities + Flexible Scheduling

What You’ll Do

  • Conduct comprehensive behavioral assessments and create individualized treatment plans.
  • Provide clinical supervision and guidance to RBTs and Behavior Technicians.
  • Deliver parent and caregiver training to ensure consistency and skill generalization.
  • Partner with administrative staff to plan staff trainings and ensure compliance with best practices.
  • Monitor data and client progress, updating treatment plans as needed.
  • Maintain documentation consistent with BACB, LARA, and Medicaid standards.
  • Contribute to a positive, inclusive, and team-driven work culture.

What We’re Looking For

  • Master’s degree in applied Behavior Analysis, Psychology, Education, or related field.
  • Active BCBA certification.
  • Current Michigan LARA License (required).
  • Experience working with school-age children and teens.
  • Familiarity with Medicaid-based clients (preferred).
  • Strong communication, organization, and leadership skills.
  • A commitment to serving diverse and underserved communities with integrity and compassion.

Why Join Us

  • $3,500 Signing Bonus
  • Competitive $75/hour contract rate.
  • CEU Opportunities to support your ongoing professional development. 
  • Center-based setting with a collaborative and supportive clinical team. 
  • Flexible scheduling and consistent caseloads.
  • Opportunity to make a real impact in the Pontiac community.
  • Strong administrative support that allows you to focus on client success
Employment Type: CONTRACTOR
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About Kona Medical Consulting

Sourced by ZipRecruiter

Founded in 2015 and headquartered in Detroit, Michigan, Kona Medical Consulting is a managed service organization offering white‑labeled operational support to medical practices. Their nationwide portfolio spans billing & credentialing solutions, revenue cycle management, digital marketing, call‑centre operations, insurance contracting, and EMR integrations—all delivered under client branding to reduce overhead and improve compliance.

Industry

Business management consulting

Company size

11 - 50 Employees

Headquarters location

Detroit, MI, US

Year founded

2015

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