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Client Success Analyst Jobs in Michigan (NOW HIRING)

Franklin Covey

Client Partner - Mid-Market

Lansing, MI · On-site

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts ... Reporting and Analysis: Prepare and present detailed reports on account performance, pipeline ...

New

Shift Digital

Digital Analyst II

Birmingham, MI

$93K - $111K/yr

... client success and business strategy. Key Responsibilities & Highlights * Collaborate with a ... Analyze data across Website Performance, Customer Leads, Dealer Sales, Inventory, Digital ...

Shift Digital

Digital Analyst II

Birmingham, MI · On-site

$80 - $100/hr

... client success and business strategy. Key Responsibilities & Highlights * Collaborate with a ... Analyze data across Website Performance, Customer Leads, Dealer Sales, Inventory, Digital ...

Shift Digital

Digital Analyst II

Birmingham, MI · On-site

$93K - $111K/yr

... client success and business strategy. Key Responsibilities & Highlights * Collaborate with a ... Analyze data across Website Performance, Customer Leads, Dealer Sales, Inventory, Digital ...

Ninth Brain

EMS Customer Success Consultant

Frankenmuth, MI · On-site +1

$43K - $50K/yr

What You'll Do Deliver impactful training and client experiences * Lead engaging virtual training ... Familiarity with CRM analytics and reporting * Experience managing webinars or virtual learning ...

Franklin Covey

Mid-Market Client Partner

Lansing, MI · On-site

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts ... Reporting and Analysis: Prepare and present detailed reports on account performance, pipeline ...

ClifyX

Client Partner - Retail

Grand Rapids, MI · On-site

Drive customer success and elevate TCS' positioning as a partner. * Define business plans and ... Experience in consultative selling, business case development (ROI, TCO, payback analysis), and ...

Amy Cell Talent

Implementation Specialist

Ypsilanti, MI · On-site +1

If you are passionate about technology, client success, and helping organizations implement ... Strong analytical, troubleshooting, and problem-solving abilities. * Excellent organizational and ...

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Client Success Analyst information

See Michigan salary details

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How much do client success analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for client success analyst in Michigan is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $25.14 per hour, depending on experience, location, and employer.

What is a client success analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

How does a client success analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in Michigan?

For Client Success Analyst jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Client Success Analyst jobs in Michigan look for?

The top searched job categories for Client Success Analyst jobs in Michigan are:

What cities in Michigan are hiring for Client Success Analyst jobs?

Cities in Michigan with the most Client Success Analyst job openings:

Client Success Analyst jobs near you
Infographic showing various Client Success Analyst job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $46,411 per year, or $22.3 per hour.

Board Certified Behavior Analyst (BCBA) - PRN

Kalamazoo, MI • On-site

NovaCare Kids Pediatric Therapy
See more jobs at NovaCare Kids Pediatric Therapyexternal

$66K - $81K/yr

Per diem

Re-posted 24 days ago

Job description

Overview

Position: Board Certified Behavior Analyst (BCBA) - PRN

Location: 5659 Stadium Drive, Ste 2, Kalamazoo, MI 49009

Schedule: Monday-Friday

Compensation:  Commensurate with experience

At NovaCare Kids, we are seeking a PRN BCBA to join a fun, collaborative multi-disciplinary team! This position will cover call outs and vacations.  We are passionate about providing excellent care, from applied behavior analysis (ABA) to physical, occupational, and speech therapy. In this role, you'll work with pediatric patients from birth up to 21 years old. This position requires an individual to supervise line therapists, complete assessments, write reports, and collaborate with families, other therapists, and school teams. Our BCBAs provide ongoing supervision to Behavior Technicians and RBTs. BCBAs play an integral role in collaboration with BTs to support client success.

Responsibilities

Set a High Standard of Care:

  • Complete and maintain required trainings and maintain compliance with government regulations
  • Maintain ongoing documentation with clearly stated goals, progress and medical necessity
  • Review and adhere to policies & procedures manual

Personalized Treatment:

  • Create behavior intervention plans based off functional behavioral assessments and define and track behavior in observable and measurable terms
  • Evaluate, treat and direct treatment for patients
Qualifications
  • Masters in Applied Behavior Analysis
  • Must be a Board Certified Behavior Analyst
Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Employment Type: OTHER

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