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Client Success Analyst Jobs in Muskegon, MI (NOW HIRING)

Socket.dev

Client Advisory Services Manager

Muskegon, MI · On-site

$150 - $200/hr

Our culture is rooted in excellence, inclusivity, and a shared dedication to client success and ... Strong analytical, problem-solving, and communication skills * A collaborative, servant-focused ...

TEKsystems

Systems Engineer

Grand Haven, MI

$80K - $110K/yr

... analysis and develop corrective actions to prevent future occurrences. Operational Support ... Client Success and leadership teams with technical consultations when needed. • Maintain a ...

Bizstream

Digital Strategist

Allendale, MI · On-site

$80 - $100/hr

You can dig into analytics one moment and lead an engaging client workshop the next, and you know ... success will be measured. * Audit existing websites and digital ecosystems (analytics, SEO/GEO ...

TowerPinkster

Senior Electrical Engineer

Grand Haven, MI · On-site

$97K - $127K/yr

Together, we create meaningful spaces while supporting each other's growth and success. YOUR ... Client Engagement * Build and sustain strong relationships with existing clients while cultivating ...

Socket.dev

Senior Electrical Engineer

Grand Haven, MI · On-site

$100 - $125/hr

Together, we create meaningful spaces while supporting each other's growth and success. YOUR ... Client Engagement * Build and sustain strong relationships with existing clients while cultivating ...

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All JobsClient Success Analyst JobsClient Success Analyst Jobs in Muskegon, MI

Client Success Analyst information

See Muskegon, MI salary details

$15

$23

$35

How much do client success analyst jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for client success analyst in Muskegon, MI is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.06 per hour, depending on experience, location, and employer.

What is a client success analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

How does a client success analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in Muskegon, MI?

For Client Success Analyst jobs in Muskegon, MI, the most frequently searched job titles are:

What job categories do people searching Client Success Analyst jobs in Muskegon, MI look for?

The top searched job categories for Client Success Analyst jobs in Muskegon, MI are:

What cities near Muskegon, MI are hiring for Client Success Analyst jobs?

Cities near Muskegon, MI with the most Client Success Analyst job openings:

Client Success Analyst jobs near you
Infographic showing various Client Success Analyst job openings in Muskegon, MI as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 84% In-person, 8% Hybrid, and 8% Remote job distribution, with an average salary of $48,104 per year, or $23.1 per hour.

Client Advisory Services Manager

Socket.dev

Muskegon, MI • On-site

$150 - $200/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Serve as a strategic partner to clients by leading full-cycle client engagements and providing insights beyond compliance

  • Lead financial discussions, prepare for advisory meetings, and develop financial models, budgets, and forecasts to support client growth

  • Mentor and coach staff, collaborate with internal teams to ensure a seamless client experience, and contribute to business development efforts

Job description

Description

Hungerford is a forward-thinking, innovative firm with over 85 years of proud service to West Michigan. We offer expertise in tax, audit, accounting, business advisory, technology, and wealth management, and are deeply committed to diversity, equity, inclusion, and collaboration—within our team, with clients, and throughout the community. Our culture is rooted in excellence, inclusivity, and a shared dedication to client success and employee growth. By exchanging innovative ideas, we help organizations thrive, create new opportunities for our people, and give back in meaningful ways. Through it all, we make sure to have fun. As a locally owned and operated firm, we’re proud to call Grand Rapids, Greenville, Holland, Muskegon, and St. Joseph home.

Your Impact

As a Client Advisory Services Manager, you’ll serve as a strategic partner to our clients, helping them navigate complex financial challenges and make informed business decisions. This is a highly visible, client-facing role where you’ll lead engagements, mentor team members, and deliver insights that go well beyond compliance. Your days will be dynamic and impactful—balancing hands‑on client work, team leadership, and forward-looking advisory conversations that help businesses thrive.

How You Will Add Value
  • Provide strategic oversight of full-cycle client engagements for for-profit organizations
  • Lead financial discussions, prepare for advisory meetings, and translate data into actionable insights
  • Develop and review financial models, budgets, and forecasts to support client growth initiatives
  • Oversee payroll processes and manage sales and use tax compliance
  • Identify opportunities to improve accounting processes, systems, and internal controls
  • Collaborate with internal teams across service lines to deliver a seamless client experience
  • Mentor and coach staff, building confidence, skills, and future leaders
  • Contribute to business development and marketing efforts that support firm growth
What We're Looking For
  • Bachelor’s degree in Accounting, Finance, or another related field
  • 5+ years of relevant public accounting experience
  • 3+ years in a client-facing leadership or advisory role
  • Active CPA, CMA, or MBA preferred
  • Experience with accounting platforms such as QuickBooks, Intacct, or NetSuite
  • Strong analytical, problem-solving, and communication skills
  • A collaborative, servant-focused mindset when working with clients and teammates
  • Ability to manage multiple priorities while maintaining high-quality work
What You'll Gain
  • Immediate eligibility for medical, dental, and vision insurance
  • Flexible scheduling and personalized hybrid work arrangements
  • Generous PTO, paid holidays, and parental leave
  • 401(k) + company match and retirement advising
  • Opportunities to get involved through volunteer hours, DEI initiatives, and community engagement
  • A supportive, people-first environment where your expertise and ideas are valued
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