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Client Services Manager Jobs in Reno, NV (NOW HIRING)

Ernest

Client Coordinator

Reno, NV · On-site

$23 - $26/hr

Support an assigned Client Relationship Manager by providing exceptional service to their portfolio of clients. * Coordinate routine communication and activities between clients, Client Relationship ...

Sodexo

Client Executive 3 (Multi-client)

Sun Valley, NV · On-site +1

$156K - $202K/yr

Sodexo's Healthcare segment seeks a Client Executive 3 (VP of Operations) to lead Food & Nutrition ... We do this by providing food service, catering, facilities management, and other integrated ...

Keystone CPAs LLC

Client Success Manager

Reno, NV · On-site

Principals, Tax Managers, Pod Leads, Billing, and Operations Compensation: $60,000-$70,000 ... Focus Area Peak Season Off-Peak Client communication and service 40% 30% Onboarding and engagement ...

Keystone CPAs LLC

Client Accounting Manager

Reno, NV · On-site

Manage day-to-day client relationships, ensuring engagement objectives are met and service is proactive and results-driven. Team Development : Mentor and guide staff accountants and bookkeepers on ...

Sorren, Inc.

Tax Senior Manager

Reno, NV

... client services. At Sorren, we believe that success is a shared journey. Our culture fosters ... By managing responsibilities effectively and aligning their efforts with firm values, they ...

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Client Services Manager information

See Reno, NV salary details

$34.9K

$70.1K

$127.1K

How much do client services manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client services manager in Reno, NV is $70,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,900.00 and $82,800.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Reno, NV?

The most popular types of Client Services jobs in Reno, NV are:

What are popular job titles related to Client Services Manager jobs in Reno, NV?

For Client Services Manager jobs in Reno, NV, the most frequently searched job titles are:

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The top searched job categories for Client Services Manager jobs in Reno, NV are:

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Cities near Reno, NV with the most Client Services Manager job openings:

Client Services Manager jobs near you

Client Coordinator

Ernest

Reno, NV • On-site

$23 - $26/hr

Full-time

Posted 17 days ago

Job description

Client Coordinator
Reno, NV | Full-Time | Onsite
Pay range: $23-26/hour
At Ernest, we've been helping businesses succeed for over 80 years by building lasting relationships with our clients, employees, and communities. As the largest privately owned packaging company in the United States, we've built our success by putting people first. We believe in promoting from within, investing in our employees, and creating a workplace where careers can grow.
We're currently seeking a Client Coordinator to join our Commerce, CA team. If you're organized, enjoy building relationships, thrive in a fast-paced environment, and take pride in delivering outstanding customer service, we'd love to meet you.
Position Summary
As a Client Coordinator, you'll serve as a trusted business partner to our clients by providing exceptional day-to-day support and helping ensure every interaction reflects Ernest's commitment to service. Working closely with our Client Relationship Managers (outside sales representatives), clients, and internal departments, you'll help coordinate the details that keep our clients' business running smoothly.
This is a highly collaborative, onsite position that requires strong communication skills, attention to detail, and the ability to manage multiple priorities while delivering a high level of service. Success in this role comes from building strong relationships, understanding each client's unique business needs, and providing timely, accurate support that creates long-term partnerships.
The Client Coordinator is a full-time, non-exempt position reporting to the Client Coordinator Manager.
What You'll Do
  • Build strong working relationships with clients by understanding their business, purchasing history, and ongoing needs.
  • Serve as a reliable business partner by providing responsive, professional, and solutions-oriented customer service.
  • Support an assigned Client Relationship Manager by providing exceptional service to their portfolio of clients.
  • Coordinate routine communication and activities between clients, Client Relationship Managers, and internal support teams to ensure an exceptional client experience.
  • Help identify opportunities to introduce additional products and solutions that support clients' businesses.
  • Work collaboratively with multiple departments to ensure accurate and timely order processing and issue resolution.
  • Maintain organized and accurate customer information and documentation.
  • Manage a high volume of emails across multiple accounts while prioritizing requests and responding promptly.
  • Perform clerical and administrative tasks that support the Client Coordinator department.
  • Contribute to a positive, team-oriented environment while supporting Ernest's culture and commitment to outstanding service.

Required Qualifications
  • High school diploma or General Education Degree (GED).
  • Proficiency with Microsoft Office, including Word and Excel.
  • Strong clerical, organizational, and data entry skills.
  • Basic math skills, including multiplication, division, and converting fractions to decimals.
  • Excellent verbal and written communication skills with the ability to interact professionally with clients and internal teams.
  • Ability to effectively manage large volumes of emails across multiple accounts.
  • Highly organized, detail-oriented, and self-motivated.
  • Friendly, professional, dependable, and committed to delivering exceptional customer service.
  • Willingness to actively participate in company events and activities.

Preferred Qualifications
  • Two or more years of customer service experience ideally within an inbound/outbound call center environment or experience as an inside sales rep / account manager.
  • Working knowledge of Enterprise Resource Planning (ERP) systems.

Why Join Ernest?
At Ernest, our culture sets us apart. We believe in creating an environment where employees are valued, supported, and given opportunities to grow their careers. We work hard, collaborate as one team, celebrate our successes, and are committed to providing an exceptional experience for both our clients and our employees.
If you're looking to join a company with an employee-first culture, long-term career opportunities, and a team that genuinely enjoys working together, we'd love to hear from you.
Please learn more about Ernest by watching our latest youtube video:
Newest Company Video with Keanu Reeves!
Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!

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