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Director Client Experience Jobs in Reno, NV (NOW HIRING)

Ernest

Director of Client Relations

Reno, NV · On-site

Director of Client Relations (aka Director of Sales) Location: Reno, NV Sales Territory: Local ... Experience managing and growing an outside B2B sales team * Strong leadership, communication, and ...

Ernest

Director of Client Relations

Reno, NV · On-site

Director of Client Relations (aka Director of Sales) Location: Reno, NV Sales Territory: Local ... Experience managing and growing an outside B2B sales team * Strong leadership, communication, and ...

Franklin Covey

Client Partner - Education

Carson City, NV · On-site

$105/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Managing Director Location: Remote - Anywhere in the contiguous US Role Specifics: This position is ... Experience selling to K-12 districts strongly preferred * Proven track record of: * Consistently ...

KEYSTONE CPAS LLC

Client Success Manager

Reno, NV · On-site

Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the ... This position sits at the center of Keystone's client experience, partnering closely with ...

ALS

Client Services Account Manager

Reno, NV

Answer and direct client phone calls, ensuring professional and customer-focused experience. * Communicate client updates, instructions, and inquiries to internal departments and Account Managers to ...

Public Consulting Group

Client Service Associate 1

Carson City, NV · On-site

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

The firm is a member of a family of companies with experience in all 50 states, and clients in ... This will be accomplished through direct client interaction, as well as collaboration with internal ...

Driveline

Regional Director

Reno, NV · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Client Relations : Build strong partnerships with major retailers and brands. A customer-first focus is a must. What We're Looking For: * Experience : 7+ years of direct team management experience ...

WealthBridge Financial Group

Managing Director

Reno, NV · On-site

$85 - $120/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As Managing Director, your primary focus will be on building and leading a team of experienced financial advisors who are looking to elevate their practices. In addition to continuing your own client ...

WealthBridge Financial Group

Managing Director

Carson City, NV · On-site

$180 - $300/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position is ideal for an experienced advisor who has built a personal practice and is ready to ... In addition to continuing your own client work, you'll recruit and mentor fellow advisors, foster a ...

WealthBridge Financial Group

Managing Director

Reno, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As Managing Director, your primary focus will be on building and leading a team of experienced financial advisors who are looking to elevate their practices. In addition to continuing your own client ...

WealthBridge Financial Group

Managing Director

Sun Valley, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As Managing Director, your primary focus will be on building and leading a team of experienced financial advisors who are looking to elevate their practices. In addition to continuing your own client ...

WealthBridge Financial Group

Managing Director

Carson City, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As Managing Director, your primary focus will be on building and leading a team of experienced financial advisors who are looking to elevate their practices. In addition to continuing your own client ...

WealthBridge Financial Group

Managing Director

Reno, NV

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As Managing Director, your primary focus will be on building and leading a team of experienced financial advisors who are looking to elevate their practices. In addition to continuing your own client ...

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Infographic showing various Director Client Experience job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Client Services & Office Coordinator

Keystone CPAs LLC

Reno, NV • On-site

$42K - $58K/yr

Full-time

Re-posted 4 days ago

Job description

Description:

Client Services & Office Coordinator

Keystone CPAs | Onsite (Reno, NV) | Hourly, Full-Time

Reports to: Director of Operations

Position Overview

Keystone CPAs is seeking a reliable, detail-oriented Client Services & Office Coordinator to support our daily office operations and enhance the client experience.

This role is the heartbeat of our Reno office—ensuring our team, clients, and environment run smoothly. You’ll handle a mix of administrative, client-facing, and operational support tasks, while building foundational knowledge of our workflows and systems.

This position offers a clear growth path into more advanced client service responsibilities, including exposure to tax processes and direct client interaction.


Key Responsibilities

Office Operations & Support

  • Manage incoming/outgoing mail, including post office runs and package handling
  • Maintain office organization, including supplies, meeting rooms, and common areas
  • Prepare meeting spaces for client and internal use (clean, stocked, professional)
  • Support light kitchen upkeep (coffee, dishes, general tidiness)
  • Run local errands (bank, grocery, office supplies, etc.)

Client & Front Desk Experience

  • Greet clients and guests with professionalism and warmth
  • Answer and route incoming phone calls
  • Assist with walk-in client needs and basic requests
  • Support a welcoming, high-quality in-office client experience

Administrative & Client Support

  • Scan, upload, and organize client documents
  • Assist with client portal setup and document requests (in partnership with Client Services Manager)
  • Support small internal requests from tax team and administrative staff
  • Maintain accurate document handling and file organization

Growth & Development (Future Scope)

  • Assist with basic tax return processing tasks
  • Increase involvement in client communication and follow-up
  • Develop understanding of Keystone workflows and systems (CCH, HubSpot, etc.)
  • Grow into a more client-facing Client Services or Operations role over time

Qualifications

  • 1–3 years of administrative, office support, or customer service experience
  • Strong organizational skills and attention to detail
  • Professional communication skills (in-person, phone, and email)
  • Comfortable with basic technology (scanning, uploading, portals, Microsoft Office)
  • Positive, team-first attitude with a willingness to jump in where needed
  • Ability to manage multiple small tasks and stay organized in a fast-paced environment

What Success Looks Like

  • Office runs smoothly and feels welcoming, organized, and professional
  • Clients feel taken care of from the moment they inquire
  • Team members can rely on timely support for administrative needs
  • Documents and client materials are handled accurately and efficiently
  • You proactively identify needs and take ownership of solutions

Compensation

Hourly Rate: $20 – $28 per hour, depending on experience

Estimated Annual Equivalent: ~$42,000 – $58,000

Opportunity for growth into higher-level client services or operations roles over time

Why This Role Matters

This position plays a critical role in delivering the Keystone client experience. It supports both our internal team and our clients—ensuring everything runs seamlessly behind the scenes and at the front door.

Requirements: