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Client Services Manager Jobs in Reno, NV (NOW HIRING)

ALS

Client Services Account Manager

Reno, NV · On-site

Monitor and manage incoming requests to the main Client Services inbox, ensuring timely and appropriate follow-up. * Investigate and coordinate approvals for special analytical requests or unique ...

SlingShot Connections

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Client Service Representative II

Reno, NV · On-site

$20/hr

Document customer interactions, inquiries, and follow-up actions according to Client Services procedures * Process additional transactions and complete tasks to support Client Services department ...

Banfield Pet Hospital

Client Service Coordinator

Reno, NV · On-site

$18 - $23.50/hr

... services and route the flow of clients and pets to ensure superior client care and maximum ... It's a smart way to manage your budget and take care of your needs. • Health Savings Account (HSA)

Banfield

Client Service Coordinator

Reno, NV · On-site

$18 - $23.50/hr

... services and route the flow of clients and pets to ensure superior client care and maximum ... It's a smart way to manage your budget and take care of your needs. · Health Savings Account (HSA)

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Reno, NV

Client Services Manager information

See Reno, NV salary details

$34.9K

$70.1K

$127.1K

How much do client services manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client services manager in Reno, NV is $70,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,900.00 and $82,800.00 per year, depending on experience, location, and employer.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Reno, NV? The most popular types of Client Services jobs in Reno, NV are:
What are popular job titles related to Client Services Manager jobs in Reno, NV? For Client Services Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Client Services Manager jobs in Reno, NV look for? The top searched job categories for Client Services Manager jobs in Reno, NV are:
What cities near Reno, NV are hiring for Client Services Manager jobs? Cities near Reno, NV with the most Client Services Manager job openings:
Client Services Manager jobs near you

Security Client Service Manager

PalAmerican Security

Reno, NV

$60K - $65K/yr

Full-time

Posted 21 days ago

Job description

PalAmerican Security - Client Service Manager

Are you passionate about ensuring top-notch security services and client satisfaction? Do you thrive in a role where you oversee security contracts and lead a team to deliver exceptional results?

PalAmerican Security, a leading protective and security company, is seeking a highly skilled and motivated Client Services Manager to join our team. As a Client Services Manager, you will play a crucial role in supervising and supporting security staff, maintaining client relationships, and ensuring the highest level of service delivery.

Responsibilities:

  • Recruit, hire, and train new staff
  • Provide performance feedback and recognize talent for management roles
  • Ensure security officers are adequately prepared for their assignments
  • Track and review KPIs with the Director of Operations
  • Conduct site assessments and client visits
  • Collaborate on recruitment needs and oversee client billing
  • Scheduling and payroll management of portfolio

Skills/Abilities Required:

  • Excellent interpersonal and customer service skills
  • Strong organizational skills and attention to detail
  • Experience with handling emergency management and incident investigations
  • Proficiency in Microsoft Outlook, Word, Excel
  • Proficiency in scheduling and payroll software (i.e. WinTeam, E-Hub)
  • Valid Driver's License with clean driving record
  • Nevada Unarmed Security License (PILB) ability to obtain Armed License
  • Be able to travel within the state of Nevada
  • Ability to accept calls after work hours

Education and Experience:

  • Bachelor's degree with one year experience or equivalent experience in security
  • At least three years of related experience

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer
  • Prolonged periods of standing or walking
  • Ability to lift up to 15 pounds at times
PalAmerican Security Care Culture

At PalAmerican Security, our CARE Culture is the cornerstone of our people-first approach and is embodied in every interaction:

  • Curious – We embrace continuous learning and encourage team members to seek opportunities for growth and innovation.
  • Accountable – We uphold our commitments and take responsibility for our actions.
  • Respectful – We treat each other with dignity, celebrate diverse backgrounds, and support team wellbeing.
  • Exceptional – We strive for excellence in all we do, delivering outstanding service without compromise.
Why CARE Matters

We believe that a caring culture is essential for our people to thrive. Our approach fosters a safe, inviting environment where employees feel supported and appreciated—without fear of criticism. This foundation enables us to achieve greatness through accountability, recognition, and a shared passion for improvement.


How We Support and Reward Your Growth
  • A rigorous hiring process ensures that every member of our team is well‑qualified and aligned with our values—creating a strong and sustainable culture.
  • We recognize excellence through programs such as our monthly CARE awards—celebrating contributions at every level.
  • With a promotion-from-within philosophy, ongoing training, and advancement opportunities, we support long-term career growth for our team members

PalAmerican Security is an Equal Opportunity Employer. We make employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable laws.

We are committed to fostering a diverse and inclusive workplace where every team member feels respected, valued, and empowered to succeed.

THE PALAMERICAN DIFFERENCE
With our depth of knowledge, our focus on innovation and our never-ending desire for self-improvement, PalAmerican is your best choice when looking for a dedicated security partner committed to exceeding your highest expectations.
SECURITY SERVICES FROM THE INDUSTRY'S TOP EXPERTS
Our mission is to provide our clients with the finest security services and products that enable them to run their operations with minimal effort, backed up with a strong commitment to our people. PalAmerican seeks to create and maintain an environment where every employee is rewarded according to their contribution and well supported by our company training.