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Director Of Client Services Jobs in Reno, NV (NOW HIRING)

Ernest

Director of Client Relations

Reno, NV

Director of Client Relations (aka Director of Sales) Location: Reno, NV Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range and ...

Ernest

Director of Client Relations

Reno, NV · On-site

Director of Client Relations (aka Director of Sales) Location: Reno, NV Sales Territory: Local ... customized service. Even after decades of delivering great packaging to our customers, that ...

ALS

Client Services Account Manager

Reno, NV · On-site

When you join us, you'll be part of a global team harnessing the power of scientific testing and ... Answer and direct client phone calls, ensuring professional and customer-focused experience.

Washoe County

DIRECTOR OF JUVENILE SERVICES

Reno, NV · On-site

$178K - $250K/yr

Position Information The Director of Juvenile Services recruitment is being conducted by Second Judicial District Court. To be considered for this exceptional career opportunity, applications must be ...

Sugar Bowl Resort

Director of Village Services

CA · On-site

$75K - $114K/yr

As Director of Village Services, you'll be the chief experience creator of our tight-knit mountain community. Your mission is to ensure our homeowners never have to worry about anything except ...

New

Prime Healthcare

Director of Surgical Services

Reno, NV

$122K - $154K/yr

Director of Surgical Services Perioperative Services | Full-Time | Days | Exempt The Director of Surgical Services provides strategic, clinical, and operational leadership for the Operating Room (OR ...

Washoe County, NV

DIRECTOR OF JUVENILE SERVICES

Reno, NV · On-site

$178K - $250K/yr

Juvenile Services Opening Date: 07/31/2026 Closing Date: 8/19/2026 4:59 PM Pacific Position Information The Director of Juvenile Services recruitment is being conducted by Second Judicial District ...

OneDigital

Client Services Representative

Reno, NV · On-site

$70K - $80K/yr

For us, the days of "fit in to get in" are over and being different is not a barrier to getting ... to the Managing Director for resource allocation. Leads team to deliver on time, quality ...

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All JobsOf Client Services JobsDirector Of Client Services JobsDirector Of Client Services Jobs in Reno, NV

Director Of Client Services information

See Reno, NV salary details

$38.4K

$90.7K

$162.5K

How much do director of client services jobs pay per year?

As of Aug 21, 2026, the average yearly pay for director of client services in Reno, NV is $90,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,800.00 and $109,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of client services, and why are they important?

To thrive as a Director Of Client Services, you need extensive experience in client relationship management, strategic planning, and a relevant degree such as in business or communications. Familiarity with CRM systems, project management tools, and data analytics platforms is commonly required, along with certifications like PMP or similar. Outstanding leadership, problem-solving abilities, and strong interpersonal communication set exceptional candidates apart. These competencies are crucial for driving client satisfaction, managing teams, and ensuring the organization's goals align with client needs.

What are some common challenges faced by a director of client services, and how can they be addressed?

A Director of Client Services often encounters challenges such as managing high client expectations, balancing competing priorities, and ensuring effective team collaboration across multiple accounts. Addressing these challenges requires strong communication skills, proactive problem-solving, and the ability to set clear expectations with both clients and internal teams. Building strong relationships and fostering a culture of transparency can help mitigate issues before they escalate, while ongoing training and mentorship support the team's ability to deliver exceptional service.

What is the difference between Director Of Client Services vs Account Manager?

AspectDirector Of Client ServicesAccount Manager
ResponsibilitiesOversees client service teams, develops strategies, manages key accounts, and ensures client satisfaction at a strategic level.Manages individual client accounts, maintains client relationships, and handles day-to-day account activities.
Required CredentialsBachelor's degree; often advanced degrees or certifications in management or related fields.Bachelor's degree; relevant experience in sales or customer service.
Work EnvironmentLeadership role within client services or customer success departments, often in corporate or agency settings.Client-facing role, working directly with clients in various industries.

The main difference is that the Director Of Client Services focuses on strategic oversight and managing teams, while an Account Manager handles direct client relationships and daily account operations. Both roles require strong communication skills, but the director position involves higher-level planning and leadership responsibilities.

How much does a director of client services make in the US?

A director of client services in the US typically earns between $80,000 and $150,000 annually, with the median salary around $110,000. Compensation varies based on industry, experience, location, and company size, and often includes bonuses and benefits.

What does a director of client services do?

A director of client services oversees client relationships, ensuring customer satisfaction and retention. They coordinate with internal teams to meet client needs, develop strategies to improve service delivery, and often manage a team of account managers or client support staff. Strong communication, leadership skills, and industry knowledge are essential for this role.

What is the role of a director of client services?

A director of client services oversees the delivery of services to clients, ensuring customer satisfaction and retention. They manage client relationships, coordinate with internal teams, and develop strategies to meet client needs, often utilizing CRM tools and leadership skills to drive business growth.
More about Director Of Client Services jobs

What job categories do people searching Director Of Client Services jobs in Reno, NV look for?

The top searched job categories for Director Of Client Services jobs in Reno, NV are:

What cities near Reno, NV are hiring for Director Of Client Services jobs?

Cities near Reno, NV with the most Director Of Client Services job openings:

Director Of Client Services jobs near you
Infographic showing various Director Of Client Services job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $90,680 per year, or $43.6 per hour.

Director of Client Relations

Ernest

Reno, NV

Full-time

Re-posted 12 days ago

Job description

Director of Client Relations (aka Director of Sales)
Location: Reno, NV
Sales Territory: Local radius
Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture
Salary range and comp: 100 - 130k + bonus + perks  

At Ernest, our people are the heart of our success and that includes our clients. As we continue to grow, we're looking for a Director of Client Relations to lead from the front. This is more than a sales leadership role, it's about building deep relationships, championing a high-performance team, and becoming the face of Ernest in your territory. We're looking for a talented and driven sales leader who can inspire a team of Client Relationship Managers (CRMs), drive growth through new business development and account expansion, and create unforgettable client experiences along the way. You know how to lead in every setting, from boardrooms to BBQs, ballgames to cold call walk-ins, and you make clients feel like partners and teams feel unstoppable. If that's your style, you'll fit right in at Ernest.

What You'll Do: 

Lead and Develop a Territory Sales Team 

  • Motivate and manage a team of B2B Client Relationship Managers (aka outside sales reps)
  • Drive performance, accountability, and professional development
  • Coach your team in sales strategies, tools, and account planning
  • Lead monthly sales meetings and conduct regular reviews to keep goals on track

Act as the Territory's Sales Leader and Brand Ambassador 

  • Serve as the go-to sales leader for your region, internally and externally
  • Build authentic, lasting relationships with business clients
  • Represent Ernest at appreciation events, sports outings, and client meetings
  • Partner with supplier reps to drive value and strengthen relationships

Drive New Business and Grow Existing Accounts 

  • Guide and support your Client Relationship Managers as they hunt for new business and grow key accounts
  • Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty
  • Coach CRMs to deepen account penetration and maximize GTM growth across their portfolios
  • Be a strategic partner in removing roadblocks, navigating client challenges, and ensuring successful outcomes

Lead with Operational Excellence 

  • Create and execute a yearly business plan focused on profitable growth
  • Recommend process improvements to elevate the sales function
  • Support company policies related to credit, collections, pricing, and more
  • Approve pricing deviations and oversee sales promotions, campaigns, and contests

What You Bring

  • Proven B2B outside sales success
  • Experience managing and growing an outside B2B sales team
  • Strong leadership, communication, and coaching abilities
  • Track record of strategic thinking and operational execution
  • Confidence in building rapport at all levels from clients to colleagues
  • Valid driver's license and a clean driving record
  • Industry experience not required but relevant sales experience a must

Why Ernest? 

We don't just build sales teams, we build careers. Our culture is rooted in connection, development, and a shared belief that when one of us moves forward, we all move forward. You'll be empowered to lead, equipped to succeed, and supported by a team that celebrates every win, big or small.

Let's build something great together!


Wanna see what makes us awesome? Hit play on our latest videos:

Newest Company Video with Keanu Reeves!

Watch us make a cardboard skateboard with Tony Hawk!

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