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Director Of Client Operations Jobs in Reno, NV (NOW HIRING)

Ernest

Director of Client Relations

Reno, NV · On-site

Director of Client Relations (aka Director of Sales) Location: Reno, NV Sales Territory: Local ... Track record of strategic thinking and operational execution * Confidence in building rapport at ...

Ernest

Director of Client Relations

Reno, NV · On-site

Director of Client Relations (aka Director of Sales) Location: Reno, NV Sales Territory: Local ... Track record of strategic thinking and operational execution * Confidence in building rapport at ...

Chick-fil-A

Director of Operations

Reno, NV

$20 - $24/hr

As Operational Director, you will be a vital part of creating a supportive, empowering work environment where our people can learn new skills and build lasting, meaningful relationships. We will ...

Chick-fil-A

Director of Operations

Reno, NV

$20 - $24/hr

As Operational Director, you will be a vital part of creating a supportive, empowering work environment where our people can learn new skills and build lasting, meaningful relationships. We will ...

AEG

Operations Support Manager

Reno, NV · On-site

$55K/yr

Join us and be part of the excitement! Allied Universal Event Services ® is hiring a Client ... through direct collaboration with the branch leadership, regional management personnel and ...

Congruex

Director of Engineering

Reno, NV · On-site

The Director of OSP Engineering will function as an operational expert within the organization and ... Process daily escalations of issues from client. * Report weekly on productivity, status and ...

Congruex

Director of Construction

Reno, NV · On-site

Director of Construction Primary Location: Reno, NV Employment Status: Full Time, Exempt ... Provide regular reports and analysis of financial, operational, team performance and industry trend ...

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Director Of Client Operations information

See Reno, NV salary details

$33.9K

$107.4K

$179K

How much do director of client operations jobs pay per year?

As of May 29, 2026, the average yearly pay for director of client operations in Reno, NV is $107,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,300.00 and $135,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Of Client Operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What are the main challenges a Director of Client Operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

What does a Director of Client Operations do?

A Director of Client Operations oversees the delivery of services to clients, ensuring that all client needs are met efficiently and effectively. They manage client relationships, coordinate with internal teams, and develop strategies to improve client satisfaction and operational processes. This role often involves supervising account managers, analyzing operational performance, and implementing best practices to enhance service delivery. Their ultimate goal is to foster long-term client partnerships and drive business growth.

What jobs can I get with a BBM?

A BBM (Bachelor of Business Management) can qualify you for roles such as operations manager, project coordinator, business analyst, or client services manager. These positions often require strong communication, organizational skills, and knowledge of business processes, and may involve working with clients, managing teams, or overseeing projects.
What job categories do people searching Director Of Client Operations jobs in Reno, NV look for? The top searched job categories for Director Of Client Operations jobs in Reno, NV are:
What cities near Reno, NV are hiring for Director Of Client Operations jobs? Cities near Reno, NV with the most Director Of Client Operations job openings:
Director Of Client Operations jobs near you
Infographic showing various Director Of Client Operations job openings in Reno, NV as of May 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,365 per year, or $51.6 per hour.

Director of Client Relations

Ernest

Reno, NV • On-site

Other

Posted 19 days ago

Job description

Director of Client Relations (aka Director of Sales)
Location: Reno, NV
Sales Territory: Local radius
Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture
Salary range and comp: 100 - 130k + bonus + perks  

At Ernest, our people are the heart of our success and that includes our clients. As we continue to grow, we're looking for a Director of Client Relations to lead from the front. This is more than a sales leadership role, it's about building deep relationships, championing a high-performance team, and becoming the face of Ernest in your territory. We're looking for a talented and driven sales leader who can inspire a team of Client Relationship Managers (CRMs), drive growth through new business development and account expansion, and create unforgettable client experiences along the way. You know how to lead in every setting, from boardrooms to BBQs, ballgames to cold call walk-ins, and you make clients feel like partners and teams feel unstoppable. If that's your style, you'll fit right in at Ernest.

What You'll Do: 

Lead and Develop a Territory Sales Team 

  • Motivate and manage a team of B2B Client Relationship Managers (aka outside sales reps)
  • Drive performance, accountability, and professional development
  • Coach your team in sales strategies, tools, and account planning
  • Lead monthly sales meetings and conduct regular reviews to keep goals on track

Act as the Territory's Sales Leader and Brand Ambassador 

  • Serve as the go-to sales leader for your region, internally and externally
  • Build authentic, lasting relationships with business clients
  • Represent Ernest at appreciation events, sports outings, and client meetings
  • Partner with supplier reps to drive value and strengthen relationships

Drive New Business and Grow Existing Accounts 

  • Guide and support your Client Relationship Managers as they hunt for new business and grow key accounts
  • Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty
  • Coach CRMs to deepen account penetration and maximize GTM growth across their portfolios
  • Be a strategic partner in removing roadblocks, navigating client challenges, and ensuring successful outcomes

Lead with Operational Excellence 

  • Create and execute a yearly business plan focused on profitable growth
  • Recommend process improvements to elevate the sales function
  • Support company policies related to credit, collections, pricing, and more
  • Approve pricing deviations and oversee sales promotions, campaigns, and contests

What You Bring

  • Proven B2B outside sales success
  • Experience managing and growing an outside B2B sales team
  • Strong leadership, communication, and coaching abilities
  • Track record of strategic thinking and operational execution
  • Confidence in building rapport at all levels from clients to colleagues
  • Valid driver's license and a clean driving record
  • Industry experience not required but relevant sales experience a must

Why Ernest? 

We don't just build sales teams, we build careers. Our culture is rooted in connection, development, and a shared belief that when one of us moves forward, we all move forward. You'll be empowered to lead, equipped to succeed, and supported by a team that celebrates every win, big or small.

Let's build something great together!


Wanna see what makes us awesome? Hit play on our latest videos:

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