Review new products, services, capabilities, and technologies with the client in order to sell ... Manage relationships at senior levels with clients, consultants and brokers/producers by creating ...
Review new products, services, capabilities, and technologies with the client in order to sell ... Manage relationships at senior levels with clients, consultants and brokers/producers by creating ...
Review new products, services, capabilities, and technologies with the client in order to sell ... Manage relationships at senior levels with clients, consultants and brokers/producers by creating ...
Review new products, services, capabilities, and technologies with the client in order to sell ... Manage relationships at senior levels with clients, consultants and brokers/producers by creating ...
Client Services Specialist
New Castle, DE · On-site
$16.50 - $21.75/hr
As the Client Services Specialist, you'll handle billing, accounts receivable, payroll support, and ... Manage accurate and timely invoices and accounts receivable processing * Monitor outstanding ...
New
Client Services Specialist
New Castle, DE · On-site
$16.50 - $21.75/hr
As the Client Services Specialist, you'll handle billing, accounts receivable, payroll support, and ... Manage accurate and timely invoices and accounts receivable processing * Monitor outstanding ...
New
Client Services Specialist
$16.50 - $21.75/hr
As the Client Services Specialist, you'll handle billing, accounts receivable, payroll support, and ... Manage accurate and timely invoices and accounts receivable processing * Monitor outstanding ...
New
Client Services Specialist
$16.50 - $21.75/hr
As the Client Services Specialist, you'll handle billing, accounts receivable, payroll support, and ... Manage accurate and timely invoices and accounts receivable processing * Monitor outstanding ...
New
Wealth Client Service Associate
$24.87 - $41.45/hr
Partner across the Wealth Management team to deliver an exceptional client experience, deepen ... Bachelor's degree and a minimum of 1 years' financial services client service experience, or in ...
Wealth Client Service Associate
$24.87 - $41.45/hr
Partner across the Wealth Management team to deliver an exceptional client experience, deepen ... Bachelor's degree and a minimum of 1 years' financial services client service experience, or in ...
Wealth Client Service Associate
Wilmington, DE · On-site
$24.87 - $41.45/hr
Partner across the Wealth Management team to deliver an exceptional client experience, deepen ... Bachelor's degree and a minimum of 1 years' financial services client service experience, or in ...
Wealth Client Service Associate
Wilmington, DE · On-site
$24.87 - $41.45/hr
Partner across the Wealth Management team to deliver an exceptional client experience, deepen ... Bachelor's degree and a minimum of 1 years' financial services client service experience, or in ...
... services leader with more than $1.5 trillion in assets under management, administration and ... As a Registered Client Service Associate, you will provide dedicated support to a high producing ...
... services leader with more than $1.5 trillion in assets under management, administration and ... As a Registered Client Service Associate, you will provide dedicated support to a high producing ...
Wealth Client Associate
$24.87 - $41.45/hr
Delivers on the Client Service Value Proposition. Partners and communicates with key stakeholders within the Wealth Management operating model to ensure clients have access to all resources and ...
Wealth Client Associate
$24.87 - $41.45/hr
Delivers on the Client Service Value Proposition. Partners and communicates with key stakeholders within the Wealth Management operating model to ensure clients have access to all resources and ...
Wealth Client Associate
$24.87 - $41.45/hr
Delivers on the Client Service Value Proposition. Partners and communicates with key stakeholders within the Wealth Management operating model to ensure clients have access to all resources and ...
Wealth Client Associate
$24.87 - $41.45/hr
Delivers on the Client Service Value Proposition. Partners and communicates with key stakeholders within the Wealth Management operating model to ensure clients have access to all resources and ...
Wealth Client Associate
Wilmington, DE · On-site
$24.87 - $41.45/hr
Delivers on the Client Service Value Proposition. Partners and communicates with key stakeholders within the Wealth Management operating model to ensure clients have access to all resources and ...
Wealth Client Associate
Wilmington, DE · On-site
$24.87 - $41.45/hr
Delivers on the Client Service Value Proposition. Partners and communicates with key stakeholders within the Wealth Management operating model to ensure clients have access to all resources and ...
... and services Required qualifications, capabilities, and skills * FINRA Securities Industry ... Asset Management provides individuals, advisors and institutions with strategies and expertise that ...
... and services Required qualifications, capabilities, and skills * FINRA Securities Industry ... Asset Management provides individuals, advisors and institutions with strategies and expertise that ...
... and services Required qualifications, capabilities, and skills * FINRA Securities Industry ... Asset Management provides individuals, advisors and institutions with strategies and expertise that ...
... and services Required qualifications, capabilities, and skills * FINRA Securities Industry ... Asset Management provides individuals, advisors and institutions with strategies and expertise that ...
The Client Onboarding Sr Grp Mgr manages multiple teams through other managers. In-depth ... A good understanding of the industry, direct competitors' products and services, is also necessary ...
The Client Onboarding Sr Grp Mgr manages multiple teams through other managers. In-depth ... A good understanding of the industry, direct competitors' products and services, is also necessary ...
... and services Required qualifications, capabilities, and skills * FINRA Securities Industry ... Asset Management provides individuals, advisors and institutions with strategies and expertise that ...
... and services Required qualifications, capabilities, and skills * FINRA Securities Industry ... Asset Management provides individuals, advisors and institutions with strategies and expertise that ...
... and services Required qualifications, capabilities, and skills * FINRA Securities Industry ... Asset Management provides individuals, advisors and institutions with strategies and expertise that ...
... and services Required qualifications, capabilities, and skills * FINRA Securities Industry ... Asset Management provides individuals, advisors and institutions with strategies and expertise that ...
... and services Required qualifications, capabilities, and skills * FINRA Securities Industry ... Asset Management provides individuals, advisors and institutions with strategies and expertise that ...
... and services Required qualifications, capabilities, and skills * FINRA Securities Industry ... Asset Management provides individuals, advisors and institutions with strategies and expertise that ...
... investment manager would accrue CSA credits and use them to pay eligible research/brokerage providers. As a Client Service Associate II within JPMorganChase, you will have wide-ranging ...
... investment manager would accrue CSA credits and use them to pay eligible research/brokerage providers. As a Client Service Associate II within JPMorganChase, you will have wide-ranging ...
... and services Required qualifications, capabilities, and skills * FINRA Securities Industry ... Asset Management provides individuals, advisors and institutions with strategies and expertise that ...
... and services Required qualifications, capabilities, and skills * FINRA Securities Industry ... Asset Management provides individuals, advisors and institutions with strategies and expertise that ...
... investment manager would accrue CSA credits and use them to pay eligible research/brokerage providers. As a Client Service Associate II within JPMorganChase, you will have wide-ranging ...
... investment manager would accrue CSA credits and use them to pay eligible research/brokerage providers. As a Client Service Associate II within JPMorganChase, you will have wide-ranging ...
The Commission Management team is responsible for looking after commission agreements that allows ... services and payments. Corporations, governments and institutions throughout the world entrust us ...
The Commission Management team is responsible for looking after commission agreements that allows ... services and payments. Corporations, governments and institutions throughout the world entrust us ...
Client Services Manager information
See Delaware salary details
$35K - $43.4K
14% of jobs
$50.1K is the 25th percentile. Wages below this are outliers.
$43.4K - $51.9K
15% of jobs
$51.9K - $60.3K
15% of jobs
The median wage is $64K / yr.
$60.3K - $68.7K
17% of jobs
$68.7K - $77.1K
14% of jobs
$79K is the 75th percentile. Wages above this are outliers.
$77.1K - $85.5K
9% of jobs
$85.5K - $93.9K
6% of jobs
$93.9K - $102.4K
5% of jobs
$102.4K - $110.8K
2% of jobs
$110.8K - $119.2K
2% of jobs
$119.2K - $127.6K
2% of jobs
$35K
$70.4K
$127.6K
How much do client services manager jobs pay per year?
As of Jul 27, 2026, the average yearly pay for client services manager in Delaware is $70,390.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $83,100.00 per year, depending on experience, location, and employer.
What is the highest paying job in customer service?
The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools.
What are the salary expectations for customer service managers?
Customer Service Managers typically earn a median annual salary ranging from $50,000 to $80,000, depending on experience, location, and industry. Salaries can increase with additional certifications, leadership skills, and managing larger teams or complex accounts.
What is the role of a client service manager?
A client service manager oversees client relationships, ensuring customer satisfaction and addressing their needs. They coordinate with internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.
What is the difference between Client Services Manager vs Account Executive?
| Aspect | Client Services Manager | Account Executive |
|---|---|---|
| Primary Role | Oversees client relationships, ensures satisfaction, manages service delivery | Generates new business, manages client accounts, closes sales |
| Required Skills | Customer service, communication, project management | Sales, negotiation, relationship building |
| Work Environment | Client-facing, service-oriented, team collaboration | Sales-focused, client meetings, prospecting |
| Common Certifications | Customer service certifications, CRM training | Sales certifications, CRM training |
The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.
What does a Client Services Manager do?
A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.
What are some common challenges faced by Client Services Managers, and how can they be addressed?
Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.
What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?
To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.
Is a client service manager a good career?
A client services manager is a valuable role that involves overseeing client relationships, ensuring customer satisfaction, and coordinating with internal teams. It typically requires strong communication, problem-solving skills, and experience in customer service or sales. The career offers opportunities for advancement into senior management and can be stable with demand across various industries.
What Is a Client Services Manager?
A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.
More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Delaware? The most popular types of Client Services jobs in Delaware are:
What are popular job titles related to Client Services Manager jobs in Delaware? For Client Services Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Client Services Manager jobs in Delaware look for? The top searched job categories for Client Services Manager jobs in Delaware are:
What cities in Delaware are hiring for Client Services Manager jobs? Cities in Delaware with the most Client Services Manager job openings:
Highmark Health rating
7.8
Based on 28 frontline employees who took The Breakroom Quiz
Job description
Company :
Highmark Inc.Job Description :
JOB SUMMARY
This job manages a book of business and the business relationship as a strategic consultant for existing accounts directly or through intermediaries. The incumbent renews accounts and sells new products and services to existing accounts to ensure retention and growth of profitable business.
ESSENTIAL RESPONSIBILITIES
QUALIFICATIONS
Minimum
Substitutions
Preferred
Skills
SCOPE OF RESPONSIBILITY
Does this role supervise/manage other employees?
No
WORK ENVIRONMENT
Is Travel Required?
Yes
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Highmark Inc.Job Description :
JOB SUMMARY
This job manages a book of business and the business relationship as a strategic consultant for existing accounts directly or through intermediaries. The incumbent renews accounts and sells new products and services to existing accounts to ensure retention and growth of profitable business.
ESSENTIAL RESPONSIBILITIES
- Review new products, services, capabilities, and technologies with the client in order to sell assigned product lines, renewals and add-on sales to ensure retention, profitability and growth of existing business.
- Manage relationships at senior levels with clients, consultants and brokers/producers by creating valued business partnerships, demonstrating business acumen and cultivating an active network.
- Develop appropriate sales solutions giving consideration to increased competition and the changing political environment.
- Develop, implement and execute business plans and metrics for retaining and growing membership while enhancing profitability and cross-selling.
- Conduct routine service calls and function as the primary Group contact for strategic planning and consultation.
- Support customers during the implementation of sales contracts and throughout the relationship by advocating for escalated services issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.
- Complete and maintain sales projections, finalize rates and benefit adjustments and prepare reports and documents for renewal and sales presentations.
- Participate in product development and prepare business programs (i.e. territory specific action plans and strategy for closing sales) and long term strategy for specific account needs.
- Lead internal partners (Clinical, Analytics, etc.) in delivering client strategy.
- Other duties as assigned or requested.
QUALIFICATIONS
Minimum
- 2 years of Account/Client Management experience or other relevant experience
- State specific Producer License's for Life, Accident & Health are required or must be obtained within 45 days of hire
Substitutions
- None
Preferred
- None
Skills
- Ability to speak publicly and extemporaneously on a variety of subjects
- Presentation, communication and negotiation skills
- Organizational skills and the ability to meet deadlines
- Creativity and Innovation
- Persistence & Resilience
- Problem Solving
- Influence
SCOPE OF RESPONSIBILITY
Does this role supervise/manage other employees?
No
WORK ENVIRONMENT
Is Travel Required?
Yes
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
What Highmark Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Highmark Health
Sourced by ZipRecruiter
A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best. Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia, and eastern and northwestern New York with customers in 50 states and the District of Columbia. We passionately serve individual consumers and fellow businesses alike. And our companies cover a diversified spectrum of essential health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions. Our financial position reflects strength and stability, with our year-end 2022 consolidated revenues totaling $26 billion. And we're proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.
Industry
Health care and social assistance and insurance services
Company size
10,000+ Employees
Headquarters location
Pittsburgh, PA, US