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Client Experience Jobs in Delaware (NOW HIRING)

M&T Bank

Wealth Client Service Associate

Wilmington, DE · On-site

$24.87 - $41.45/hr

Partner across the Wealth Management team to deliver an exceptional client experience, deepen relationships, and connect clients to the right solutions. Leverage operational and product expertise to ...

M&T Bank

Wealth Client Associate

Wilmington, DE · On-site

$24.87 - $41.45/hr

Education and Experience Required: Bachelor's degree and a minimum of 1 years' financial services ... client service experience, or in lieu of a degree, a combined minimum of 5 years' higher education ...

M&T Bank

Wealth Client Associate

Wilmington, DE · On-site

$24.87 - $41.45/hr

Education and Experience Required: Bachelor's degree and a minimum of 1 years' financial services ... client service experience, or in lieu of a degree, a combined minimum of 5 years' higher education ...

Wilmington Trust

Wealth Client Associate

Wilmington, DE · On-site

$24.87 - $41.45/hr

Education and Experience Required: Bachelor's degree and a minimum of 1 years' financial services ... client service experience, or in lieu of a degree, a combined minimum of 5 years' higher education ...

BlackRock

Associate, Client Service - Delaware

Wilmington, DE · Hybrid

$14 - $19.50/hr

  • Medical

  • Retirement

About this role Your Team The Client Experience Management (CEM) team sits within CX Delivery and partners closely with Client Businesses to oversee the service of the firm's clients. The team is ...

Wilmington Trust

GCM Client Administrator II

Wilmington, DE · On-site

$24.87 - $41.45/hr

Supports less experienced account relationship managers with limited supervision. May serve as ... Serves as point of contact for client regarding daily administration. Maintains daily contact with ...

M&T Bank

GCM Client Administrator II

Wilmington, DE · On-site

$24.87 - $41.45/hr

Supports less experienced account relationship managers with limited supervision. May serve as ... Serves as point of contact for client regarding daily administration. Maintains daily contact with ...

Franklin Covey

Client Partner - Education

Dover, DE · On-site

$105/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Partner Global Title: Client Partner Division & Department: Education Sales Status ... Experience selling to K-12 districts strongly preferred * Proven track record of: * Consistently ...

M&T Bank

Senior Client Advisor

Wilmington, DE · On-site

$153K - $256K/yr

Ensures proper delivery of Wilmington Trust's UHNW client experience across relationships, customized to accommodate individual client preferences. Coaches and provides guidance to Client Advisors as ...

Wilmington Trust

Senior Client Advisor

Wilmington, DE · On-site

$153K - $256K/yr

Ensures proper delivery of Wilmington Trust's UHNW client experience across relationships, customized to accommodate individual client preferences. Coaches and provides guidance to Client Advisors as ...

M&T Bank

Senior Client Advisor

Wilmington, DE · On-site

$153K - $256K/yr

Ensures proper delivery of Wilmington Trust's UHNW client experience across relationships, customized to accommodate individual client preferences. Coaches and provides guidance to Client Advisors as ...

M&T Bank

Senior Client Advisor

Wilmington, DE · On-site

$153K - $256K/yr

Ensures proper delivery of Wilmington Trust's UHNW client experience across relationships, customized to accommodate individual client preferences. Coaches and provides guidance to Client Advisors as ...

Wilmington Trust

Senior Client Advisor

Wilmington, DE · On-site

$153K - $256K/yr

Ensures proper delivery of Wilmington Trust's UHNW client experience across relationships, customized to accommodate individual client preferences. Coaches and provides guidance to Client Advisors as ...

Chase

Client Ops Associate II

Newark, DE · On-site

  • Medical

  • Retirement

We continuously strive to enhance the client onboarding experience by delivering straight through processing across our technology ecosystem and ensure a consistent operating model to ensure accurate ...

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Showing results 1-20

All JobsClient Experience JobsClient Experience Jobs in Delaware

Client Experience information

See Delaware salary details

$59.6K

$70.1K

$78.6K

How much do client experience jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client experience in Delaware is $70,060.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $75,100.00 per year, depending on experience, location, and employer.

What is client experience?

Client Experience refers to the overall perception and satisfaction a client has when interacting with a company or service provider. It encompasses every touchpoint, from initial contact to ongoing support, and aims to ensure that clients feel valued, understood, and well-served. Professionals in Client Experience roles work to improve communication, resolve issues efficiently, and create a positive relationship that encourages loyalty and repeat business.

What are the key skills and qualifications needed to thrive as a client experience professional, and why are they important?

To thrive as a Client Experience professional, you need strong interpersonal communication, problem-solving abilities, and a background in customer service, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) software and feedback analytics tools is typically required. Exceptional empathy, patience, and active listening help you build rapport and understand client needs. These skills ensure positive client interactions, driving satisfaction, loyalty, and business growth.

What is the difference between Client Experience vs Customer Service Representative?

AspectClient ExperienceCustomer Service Representative
Primary FocusBuilding long-term relationships and enhancing overall client satisfactionHandling individual customer inquiries and resolving issues
Work EnvironmentStrategic, often involving cross-department collaborationOperational, primarily in call centers or retail settings
Required SkillsCommunication, relationship management, strategic thinkingCommunication, problem-solving, product knowledge
Common UsageIn industries like finance, tech, and consultingIn retail, telecom, and hospitality sectors

While both roles focus on customer interactions, Client Experience emphasizes strategic relationship building and long-term satisfaction, whereas Customer Service Representatives handle immediate inquiries and issue resolution. Understanding these differences helps in choosing the right career path or job search focus.

How does a client experience professional typically collaborate with other departments to improve customer satisfaction?

Client Experience professionals work closely with teams such as sales, product development, and customer support to identify and address client concerns. They often act as a liaison, gathering feedback from clients and sharing insights with internal teams to improve service offerings and processes. Regular meetings and cross-functional projects are common, ensuring that the client’s perspective is integrated into decision-making. This collaborative approach helps to create a seamless and positive client journey from initial contact through post-service support.

What are the most commonly searched types of Client Experience jobs in Delaware?

The most popular types of Client Experience jobs in Delaware are:

What are popular job titles related to Client Experience jobs in Delaware?

For Client Experience jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Client Experience jobs in Delaware look for?

The top searched job categories for Client Experience jobs in Delaware are:

What cities in Delaware are hiring for Client Experience jobs?

Cities in Delaware with the most Client Experience job openings:

Client Experience jobs near you
Infographic showing various Client Experience job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $70,060 per year, or $33.7 per hour.

Wealth Client Service Associate

Wilmington Trust

Wilmington, DE • On-site

$24.87 - $41.45/hr

Full-time

Re-posted 4 days ago

Job description

Overview
Support high-touch service and sales enablement for High Net Worth (HNW) and Ultra-High Net Worth (UHNW) clients. Partner across the Wealth Management team to deliver an exceptional client experience, deepen relationships, and connect clients to the right solutions. Leverage operational and product expertise to execute on service strategy and resolve day-to-day client needs.

What You'll Do:

  • Manage daily client transactions (wires, transfers, maintenance, overdrafts, delinquency) with accuracy and urgency

  • Resolve routine service issues independently, ensuring a seamless client experience

  • Open and onboard new client relationships; ensure clients are set up and informed

  • Build strong relationships with clients, advisors, and internal partners to support retention and growth

  • Provide sales support for market initiatives, events, and process improvements

  • Stay current on products, policies, and regulatory requirements

  • Review reports to ensure compliance, security, and service quality; escalate risks as needed

  • Adhere to risk, audit, and control standards


Education and Experience Required:
Bachelor's degree and a minimum of 1 years' financial services client service experience, or in lieu of a degree, a combined minimum of 5 years' higher education and/or work experience, including a minimum of 1 years' financial services client service experience

Strong customer service, communication, and organizational skills

Proficiency with Microsoft Office (Excel, Word, PowerPoint)


Education and Experience Preferred:

3+ years in private banking, wealth management, commercial banking, or branch

Knowledge of banking systems and private banking products/services

Trust experience

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $24.87 - $41.45 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.Location:Wilmington, Delaware, United States of America

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