Newark, DE · Remote
$97K - $152K/yr
... encourages your voice and ideas. Your next great opportunity for advancement is right at your ... To view more information about your equal opportunity and non-discrimination rights as a candidate ...
Newark, DE · Remote
$97K - $152K/yr
... encourages your voice and ideas. Your next great opportunity for advancement is right at your ... To view more information about your equal opportunity and non-discrimination rights as a candidate ...
Wilmington, DE · On-site +1
Enthusiasm for all perspectives: We're smarter and stronger when everyone has a voice and a seat at ... ships Remote-first, technically rigorous team that takes production quality seriously WHAT YOU'LL ...
Wilmington, DE · On-site +1
Enthusiasm for all perspectives: We're smarter and stronger when everyone has a voice and a seat at ... ships Remote-first, technically rigorous team that takes production quality seriously WHAT YOU'LL ...
A Remote Non Voice job is a work-from-home position that does not require voice communication, such as phone calls or video meetings. These roles typically involve tasks like data entry, chat support, email handling, content moderation, and transcription. They are ideal for individuals who prefer written communication and have strong typing and organizational skills. Many companies hire for these roles in industries like customer service, e-commerce, and administrative support.
A Remote Non Voice employee typically manages customer inquiries, processes orders, or handles support requests via email, chat, or online tickets. Daily responsibilities often include responding to customer messages, updating system records, and resolving issues according to company guidelines. While the job is largely independent, team members regularly communicate through messaging platforms, project management tools, and occasional video meetings to coordinate on complex cases or share updates. Collaboration ensures that service quality remains consistent and that team goals are met. This supportive virtual environment helps remote employees stay connected and effective in their roles.
To excel as a Remote Non Voice professional, you need excellent written communication skills, strong attention to detail, and basic computer literacy, often supported by at least a high school diploma or equivalent. Familiarity with customer support platforms such as Zendesk, CRM systems, and proficiency in office software are commonly needed for this role. Being highly organized, self-motivated, and able to manage time independently are standout qualities. These abilities are crucial for efficiently handling customer queries, maintaining service accuracy, and thriving in a remote, self-directed setting.
For Remote Non Voice jobs in Delaware, the most frequently searched job titles are:
The top searched job categories for Remote Non Voice jobs in Delaware are:
Cities in Delaware with the most Remote Non Voice job openings:
$97K - $152K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 20 days ago
8.0
Based on 409 frontline employees who took The Breakroom Quiz
136th of 540 rated manufacturers
About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
We recognize that a fulfilling career is supported by your overall wellbeing. That's why we offer a comprehensive benefits package designed to support you in multiple aspects of life, including:
Competitive salary
Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance
Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one
An encouraging and collaborative team environment that values diverse perspectives and fosters innovation
On-the-job and cross-training opportunities
A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees
JCI Employee discount programs (The Loop by Perk Spot)
Check us Out: A Day in the Life of the Building of the Future
Become part of a culture that celebrates your achievements and encourages your voice and ideas. Your next great opportunity for advancement is right at your fingertips! Take the initiative to explore your potential and embark on an exciting career journey with Johnson Controls.
What you will do
A Wholesale Controls Channel Account Manager focuses on Wholesale Distributor accounts, building relationships with new and existing customers, expanding sales, and ensuring customer satisfaction within the HVAC and Commercial Refrigeration Controls industry.
How you will do it
Sales and Account Management:
Develop and implement control strategy plans for HVAC/R Wholesale accounts.
Build and maintain strong relationships with Wholesale customers.
Identify and pursue new business opportunities within the HVAC/R Wholesale channel.
Work with many different roles within the customers organization, including executive leadership, engineering, product management, procurement, and sourcing.
Achieve and exceed sales targets.
Product Knowledge and Technical Expertise:
Possess a strong technical understanding of HVAC and Refrigeration systems
Provide technical support and guidance to Wholesale customers.
Stay up to date on industry trends and technologies.
Customer Focus:
Understand Wholesale customer needs and requirements.
Provide exceptional customer service and support.
Address customer concerns and resolve issues effectively.
Business Acumen:
Forecast sales and manage opportunities.
Understand the sales process and cycle.
Develop and manage account plans.
What we look for
Bachelor's degree (MS/MBA preferred).
5+ years of direct outside sales experience, with a preference for experience in the HVAC/R industry
Strong understanding of HVAC/R systems.
Excellent communication, interpersonal, and negotiation skills.
Self-motivated, results-oriented, and able to work independently.
Salary Range: HIRING SALARY RANGE: $97,000 - 152,000 (Salary to be determined by the education,experience, knowledge, skills, and abilities of the applicant, internal equity, and alignmentwith market data.) This role also offers a competitive Sales Incentive Plan that will take intoaccount volume and margin on a project, quarterly, and annual basis. This position includes acompetitive benefits package. The posted salary range reflects the target compensation forthis role. However, we recognize that exceptional candidates may bring unique skills andexperiences that exceed the typical profile. If you believe your background warrantsconsideration beyond the stated range, we encourage you to apply. To support an efficientand fair hiring process, we may use technology assisted tools, including artificial intelligence(AI), to help identify and evaluate candidates. All hiring decisions are ultimately made byhuman reviewers. For details, please visit the About Us tab on the Johnson Controls Careerssite at https://jobs.johnsoncontrols.com/about-us
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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
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Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.
Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing
10,000+ Employees
Milwaukee, WI, US
