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Client Services Manager Ii Jobs (NOW HIRING)

East West Bank

Client Services Manager

Pasadena, CA

$71K - $85K/yr

The Client Services Manager will drive the expansion for the SoCal Commercial Banking portfolio, with a strategic focus on accelerating deposit growth. The successful candidate must exhibit a strong ...

Office Depot

Client Services Manager

Greeley, CO · On-site

$21/hr

  • Retirement

Sales and Service Excellence: * Owns ensuring delivery of memorable customer experiences and client ... Minimum 2 years management experience or equivalent internal development * Experience in Print ...

GardaWorld

Client Services Manager - Security

Emeryville, CA · On-site

$85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

GardaWorld

Client Services Manager - Security

Emeryville, CA

$85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

GardaWorld

Client Services Manager - Security

Portland, OR

$89K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact. As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

O'Neil Digital Solutions

Manager, Client Services

Plano, TX · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Services Manager Plano, TX (Hybrid - 4 Days Onsite Weekly) Full-Time Salary: $90,000 - $100,000 + 15% Bonus Opportunity About O'Neil Digital Solutions Founded in 1973, O'Neil Digital Solutions ...

Capital Group

Global Client Services Manager

Los Angeles, CA · On-site

$179K - $286K/yr

  • Medical

  • Life

  • Retirement

Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure ... Manager within Global Client Services (GCS), you will lead, coach, and develop a multi-location ...

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Client Services Manager Ii information

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$35K

$70.3K

$127.5K

How much do client services manager ii jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client services manager ii in the United States is $70,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What does a Client Services Manager II do?

A Client Services Manager II is responsible for overseeing client accounts, ensuring excellent service delivery, and managing a team of client service representatives. They act as the main point of contact between the company and its clients, addressing client needs, resolving issues, and identifying opportunities to enhance client satisfaction. This role often involves project management, developing client relationships, and collaborating with other departments to meet client expectations. Typically, a Client Services Manager II has more experience and may handle larger or more complex client portfolios compared to entry-level client services managers.

How does a Client Services Manager II typically balance client expectations with internal team capabilities?

A Client Services Manager II often serves as a bridge between clients and internal teams, ensuring that project deliverables align with client expectations while staying realistic about resource availability and timelines. This role requires strong communication and negotiation skills to set clear expectations, proactively address potential issues, and manage changes in scope. Successful managers regularly facilitate meetings, provide transparent updates, and foster collaboration to maintain client satisfaction and team morale. Navigating these dynamics is a common challenge but also offers opportunities to develop leadership and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Client Services Manager II, and why are they important?

To thrive as a Client Services Manager II, you need strong client relationship management, problem-solving abilities, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software, project management tools, and reporting systems is typically required. Excellent communication, leadership, and conflict resolution skills help you stand out in managing client expectations and team performance. These capabilities are vital for ensuring client satisfaction, retaining business, and driving growth in competitive service environments.

What cities are hiring for Client Services Manager Ii jobs?

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What are the most commonly searched types of Client Services Ii jobs?

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Client Services Manager Ii jobs near you
Infographic showing various Client Services Manager Ii job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $70,329 per year, or $33.8 per hour.

Client Services Manager

All Ways Caring HomeCare

Silverdale, WA

$25 - $27/hr

Full-time

Re-posted 7 days ago

Job description

Overview

Who we are looking for:

The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.

  • Seeking a self-motivated professional with prior scheduling and management or supervisory experience
  • An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
  • A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
  • An experienced communicator and problem solver who is well-organized

What you will receive:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Flexible work schedules close to home
  • Retention and referral bonuses
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities

Responsibilities

What you will do:

Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.

Responsibilities include, but not limited to:

  • Oversee quality care and overall client satisfaction
  • Supervise and provide guidance to the Caregivers who provide direct care to the clients served
  • Manage employee scheduling, identify problem situations, and implement proactive solutions
  • Maintain strong and positive relationships with referral partners, payor sources, and clients
  • Ensure proper documentation and record-keeping
  • Conduct periodic home visits and safety checks

Qualifications

What you will need:

  • Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
  • Accountable, reliable, and ability to work independently with good judgement
  • Valid driver’s license and auto insurance
  • Effective verbal and written communication
  • Excellent customer service skills