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Client Services Manager Ii Jobs (NOW HIRING)

CNA

Sr Client Services Manager

Lake Mary, FL · On-site

Leads development, delivery and evaluation of client service goals. Customizes measurement tools ... Education and Experience 1. Bachelor's degree or equivalent work experience. 2. Typically a minimum ...

Cna

Sr Client Services Manager

Atlanta, GA

Leads development, delivery and evaluation of client service goals. Customizes measurement tools ... Education and Experience 1. Bachelor's degree or equivalent work experience. 2. Typically a minimum ...

Businessolver

Client Services Manager (Remote)

$79K - $107K/yr

Evaluate daily and weekly team capacity, collaborate with leader and other Client Services Managers to offset any capacity deficits * Oversite of the Team Queues within Clarizen and Client Desk ...

Client Services

Client Services Associate

Manhattan, NY · On-site

$80K - $100K/yr

This role involves a broad range of responsibilities, including managing client inquiries and ... service skills, and the ability to collaborate effectively with various internal departments to ...

Azerion

Senior Client Services Manager

Manhattan, NY · On-site

$120K/yr

Senior Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Lisa Horstmann ... * 2 days volunteering leave * Team lunches in the office Salary Expectations: $120,000 base ...

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Client Services Manager Ii information

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$35K

$70.3K

$127.5K

How much do client services manager ii jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client services manager ii in the United States is $70,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What does a Client Services Manager II do?

A Client Services Manager II is responsible for overseeing client accounts, ensuring excellent service delivery, and managing a team of client service representatives. They act as the main point of contact between the company and its clients, addressing client needs, resolving issues, and identifying opportunities to enhance client satisfaction. This role often involves project management, developing client relationships, and collaborating with other departments to meet client expectations. Typically, a Client Services Manager II has more experience and may handle larger or more complex client portfolios compared to entry-level client services managers.

How does a Client Services Manager II typically balance client expectations with internal team capabilities?

A Client Services Manager II often serves as a bridge between clients and internal teams, ensuring that project deliverables align with client expectations while staying realistic about resource availability and timelines. This role requires strong communication and negotiation skills to set clear expectations, proactively address potential issues, and manage changes in scope. Successful managers regularly facilitate meetings, provide transparent updates, and foster collaboration to maintain client satisfaction and team morale. Navigating these dynamics is a common challenge but also offers opportunities to develop leadership and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Client Services Manager II, and why are they important?

To thrive as a Client Services Manager II, you need strong client relationship management, problem-solving abilities, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software, project management tools, and reporting systems is typically required. Excellent communication, leadership, and conflict resolution skills help you stand out in managing client expectations and team performance. These capabilities are vital for ensuring client satisfaction, retaining business, and driving growth in competitive service environments.
What cities are hiring for Client Services Manager Ii jobs? Cities with the most Client Services Manager Ii job openings:
What are the most commonly searched types of Client Services Ii jobs? The most popular types of Client Services Ii jobs are:
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Client Services Manager Ii jobs near you
Infographic showing various Client Services Manager Ii job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $70,329 per year, or $33.8 per hour.

Client Services Manager-Home Health

BAYADA Home Health Care

Jacksonville, FL

Full-time

Medical, Dental, Vision

Posted 13 days ago

Bayada Home Health Care rating

6.9

Company rating: 6.9 out of 10

Based on 249 frontline employees who took The Breakroom Quiz

455th of 887 rated healthcare providers

Job description

Baptist Home Health Care by BAYADA is seeking a Client Services Manager in our Jacksonville, FL Home Health Visits Office.

If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Responsibilities for a Client Services Manager:

  • Provide superior customer service and quality home care
  • Focus on managing coordination of client services and emergent scheduling issues
  • Manage your Client Services Manager caseload while proactively growing it
  • Build lasting relationships with clients, referral sources, payors and community organizations
  • Develop strong, communicative relationships with the team
  • Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
  • Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Client Services Manager:

  • Bachelor degree is preferred.
  • Prior knowledge of/experience with Medicare, HomeCare Homebase, EPIC, and OASIS a plus
  • Prior medical office or home care experience preferred
  • Prior supervisory experience a plus
  • Demonstrated record of successfully taking on increased responsibility (goal achievement)
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills

Why you'll love BAYADA:

  • Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
  • Impactful Work- Make a meaningful impact in the Jacksonville Community
  • Weekly Pay- Consistent weekly paychecks to keep your finances on track.
  • Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered
  • Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.
  • Career Growth- Advancement opportunities to help you grow in your career.

Join BAYADA and be a part of a team dedicated to providing exceptional home health care to our clients.

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

What Bayada Home Health Care employees say

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Benefits

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About Bayada Home Healthcare

Sourced by ZipRecruiter

BAYADA has a special purpose: to help people of all ages have a safe home life with comfort, independence, and dignity. We believe our clients and their families deserve the highest quality home health care delivered with compassion, excellence, and reliability - our core values, affording them the opportunity to remain at home and receive the medical care required.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Moorestown, NJ, US

Year founded

1975

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