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Client Services Executive Jobs (NOW HIRING)

BNY

Director, Client Service Executive

Lake Mary, FL · On-site

As a leading global financial services company at the heart of the global financial system, we ... Seeking an experienced Client Service Executive with 10-15 years in client relationships and ...

FMS Inc.

Support Services Executive

Tulsa, OK · Remote

$14 - $18/hr

Director, Client, and Support Services Job Summary: FMS Inc. is seeking a seasoned, empathetic Support Services Executive to join our team. In this role, you will function as a brand ambassador ...

ETC Florida

Sales Executive

Okeechobee, FL · On-site

$75K - $200K/yr

Service the Client Above all Else! * Be Solution-Oriented, Creative & Innovate * Be Enthusiastic ... Client Services Executive Job Duties: * Services existing accounts, obtains orders, and establishes ...

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How much do client services executive jobs pay per year?

As of May 30, 2026, the average yearly pay for client services executive in the United States is $94,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $104,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Services Executive, and why are they important?

To thrive as a Client Services Executive, you need strong customer relationship management skills, business acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, Microsoft Office Suite, and data analysis tools is often required. Exceptional communication, active listening, and problem-solving abilities help you build trust and address client needs effectively. These skills ensure clients receive outstanding service, fostering long-term partnerships and contributing to business growth.

What are some common challenges faced by a Client Services Executive, and how can they be effectively addressed?

A Client Services Executive often manages multiple client accounts simultaneously, which can present challenges in balancing priorities and meeting diverse expectations. Effective communication, strong organizational skills, and the ability to proactively address client concerns are crucial for success in this role. Building strong relationships with clients and internal teams helps ensure alignment and timely resolution of issues. Regular check-ins and feedback loops can also help prevent misunderstandings and foster long-term client satisfaction.

What does a Client Services Executive do?

A Client Services Executive acts as the main point of contact between a company and its clients, ensuring client needs are met and maintaining positive relationships. Their responsibilities typically include managing client accounts, addressing inquiries or concerns, coordinating with internal teams to deliver services, and identifying opportunities to improve client satisfaction. They play a vital role in retaining clients and supporting business growth by ensuring a high level of service and communication.
What cities are hiring for Client Services Executive jobs? Cities with the most Client Services Executive job openings:
What are the most commonly searched types of Client Services jobs? The most popular types of Client Services jobs are:
What states have the most Client Services Executive jobs? States with the most job openings for Client Services Executive jobs include:
Client Services Executive jobs near you
Infographic showing various Client Services Executive job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, and 16% Part Time. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $94,596 per year, or $45.5 per hour.

Director, Client Service Executive

BNY

Lake Mary, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Description for Internal Candidates  
Director, Client Service Executive 

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Director, Corporate Trust Client Service Executive to join our team. This position is located in Lake Mary, FL or Pittsburgh, PA.

What we do:

BNY's Corporate Trust business plays a critical role in the global financial markets by serving as a trusted, neutral third party to issuers and investors in debt capital markets transactions.  We provide fiduciary and agency services for a wide range of debt structures, including corporate and municipal bonds, structured finance, project finance, and loan syndications.  Acting as trustee, paying agent, registrar, escrow agent, and more, we ensure the integrity of transactions by safeguarding assets, managing complex payment flows, and upholding contractual obligations.  Our clients include corporations, municipalities, financial institutions, and governments worldwide.  Through our expertise, technology, and commitment to excellence, BNY helps clients navigate the complexities of debt issuance, meet their regulatory and reporting requirements, and build long-term trust with their stakeholders.  

Summary: Seeking an experienced Client Service Executive with 10-15 years in client relationships and Corporate Trust, focused on outstanding client service, retention, and long-term success.   Known for a client-obsessed approach, fostering trusted partnerships, and aligning service delivery with strategic client goals. 

Key Responsibilities:

  • Serve as the primary service escalation for a portfolio of high-value clients, ensuring proactive, responsive, and solution-oriented service.
  • Develop an execute client retention strategies that strengthen relationships, build loyalty, and expand engagement opportunities.
  • Monitor and assess client health through regular reviews, metrics and feedback loops, identifying potential risks and implementing preventative actions.
  • Collaborate with internal stakeholders across Platforms including Operations, Product, Risk, and Legal to deliver seamless client service and resolve complex issues.
  • Collaborate with Client Coverage Sales and Relationship Management to drive service success and enable future commercial opportunities.
  • Anticipate client needs and stay informed on market trends, regulatory changes, and BNY initiated change, proactively offering insights and solutions.
  • Advocate for clients internally, ensuring their voice is heard in product development, service enhancements, and process improvements.
  • Uphold the highest standards of governance, risk management, and compliance in every client interaction.

Skills & Qualifications:

  • 10 - 15 years of client service or relationship management experience in the Corporate Trust or related financial services industry.
  • Proven track record of client retention and satisfaction, with a strong focus on long-term relationship building.
  • Exceptional communication, negotiation, and problem-solving skills.
  • Strategic mindset with the ability to analyze client health metrics and translate insights into action.
  • Deep understanding of Corporate Trust products, market dynamics, and operational processes.
  • Client-obsessed mindset with a passion for delivering service excellence and unreasonable hospitality.

Core Competencies:

  • Client Advocacy
  • Relationship Management and/or Service Management
  • Problem Resolution
  • Strategic Planning
  • Risk & Compliance Awareness
  • Cross-Functional Collaboration

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 Here's a few of our recent awards: 

  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

 Here's a few of our recent awards:

  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

    Our Benefits and Rewards:

    BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

    BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

    BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. 

    Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

    If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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