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Client Services Executive Jobs (NOW HIRING)

defi AUTO LLC

Client Service Executive

Columbia, SC · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Des Moines, IA · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Montgomery, AL · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Annapolis, MD · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Augusta, ME · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Topeka, KS · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Madison, WI · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Oklahoma City, OK · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Lincoln, NE · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Bismarck, ND · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Dover, DE · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Austin, TX · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Carson City, NV · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Harrisburg, PA · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Columbus, OH · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Saint Paul, MN · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Indianapolis, IN · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Richmond, VA · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Little Rock, AR · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

defi AUTO LLC

Client Service Executive

Nashville, TN · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ...

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Client Services Executive information

See salary details

$46.5K

$94.6K

$142.5K

How much do client services executive jobs pay per year?

As of Jul 21, 2026, the average yearly pay for client services executive in the United States is $94,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $104,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Client Services Executive, and how can they be effectively addressed?

A Client Services Executive often manages multiple client accounts simultaneously, which can present challenges in balancing priorities and meeting diverse expectations. Effective communication, strong organizational skills, and the ability to proactively address client concerns are crucial for success in this role. Building strong relationships with clients and internal teams helps ensure alignment and timely resolution of issues. Regular check-ins and feedback loops can also help prevent misunderstandings and foster long-term client satisfaction.

What does a Client Services Executive do?

A Client Services Executive acts as the main point of contact between a company and its clients, ensuring client needs are met and maintaining positive relationships. Their responsibilities typically include managing client accounts, addressing inquiries or concerns, coordinating with internal teams to deliver services, and identifying opportunities to improve client satisfaction. They play a vital role in retaining clients and supporting business growth by ensuring a high level of service and communication.

What are the key skills and qualifications needed to thrive as a Client Services Executive, and why are they important?

To thrive as a Client Services Executive, you need strong customer relationship management skills, business acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, Microsoft Office Suite, and data analysis tools is often required. Exceptional communication, active listening, and problem-solving abilities help you build trust and address client needs effectively. These skills ensure clients receive outstanding service, fostering long-term partnerships and contributing to business growth.
What cities are hiring for Client Services Executive jobs? Cities with the most Client Services Executive job openings:
What are the most commonly searched types of Client Services jobs? The most popular types of Client Services jobs are:
What states have the most Client Services Executive jobs? States with the most job openings for Client Services Executive jobs include:
Client Services Executive jobs near you
Infographic showing various Client Services Executive job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $94,596 per year, or $45.5 per hour.

Client Service Executive

defi AUTO LLC

Columbia, SC • On-site

$82K - $117K/yr

Full-time

Re-posted 12 days ago

Job description

About defi SOLUTIONS:

It’s an exciting time to join defi!


defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance.


Learn more at defisolutions.com and follow us on LinkedIn.



Position Purpose:

As a Client Service Executive within the Managed Servicing business, you operate in a highly visible, client-facing role supporting some of the largest organizations in the financial services industry. You are responsible for delivering exceptional service and driving client satisfaction while ensuring operational excellence across all engagements.

In this role, you partner cross-functionally with finance, IT, HR, product, and sales to coordinate the delivery, enhancement, and continuous improvement of services. You play a critical role in aligning client needs with business capabilities, proactively identifying opportunities to optimize existing solutions and contribute to the development of new offerings.


Success in this position requires strong relationship management, strategic thinking, and the ability to navigate complex organizational structures. You are expected to consistently exceed expectations, delivering value not only to clients but also to internal stakeholders and the broader enterprise.



Essential Job Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Serve as a primary point of contact for clients, building strong, trusted relationships
  • Coordinate cross-functional teams to deliver and enhance client services
  • Drive continuous improvement of operational processes and service offerings
  • Identify opportunities for service expansion or innovation
  • Ensure alignment between client expectations and enterprise capabilities
  • Deliver high-quality outcomes in a fast-paced, client-centric environment
  • Serve as the primary liaison between clients and the organization, effectively representing the client’s voice internally and the company’s perspective externally.
  • Manage multiple client accounts with a proactive, responsive, and highly available approach, ensuring alignment with both client expectations and organizational objectives.
  • Lead and navigate critical, high-impact conversations with both internal stakeholders and clients, addressing challenges with transparency and solutions-oriented thinking.
  • Deliver exceptional client experiences by consistently exceeding 100% of client and internal Service Level Agreements (SLAs).
  • Drive achievement of client-defined and internal service metrics across multiple product lines through effective budget management, forecasting, capacity planning, and workforce optimization.
  • Collaborate with clients and operational teams to identify automation opportunities and support the design and deployment of solutions.
  • Foster and promote a high-performance culture that drives strong employee engagement, collaboration, and team success.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.



Required Qualifications/ Skills:

  • Bachelor’s degree required. Relevant equivalent work experience may be substituted for degree requirement.
  • Minimum 3 years’ experience in auto finance or related industry
  • Minimum 5 years’ experience directly servicing clients with a history of strong communication and effective client relationships at all levels within the client organization


Preferred Qualifications/ Skills:

  • Client support experience within an auto financial institution.


Travel required:

  • Less than 25%



Affirmative Action/EEO statement:

defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.