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Client Service Manager Jobs in Michigan (NOW HIRING)

Tommy's Express Car Wash

Client Service Agent

Holland, MI · On-site

$14.50 - $19.25/hr

Client Service Agent The Client Service Agent is the main contact point for Tommy's Express ... Strong organizational and time management skills; ability to multitask and prioritize workload

Banfield

Client Service Coordinator

Trenton, MI · On-site

$16.25 - $21.25/hr

Manage the finances by maintaining accurate balances and utilizing proper opening and closing ... Client Service Skills ? Priority Setting ? Time Management CAPABILITIES AND EXPERIENCE (CAN DO)

Raymondjames

Client Service Associate

Belmont, MI · On-site

$12.75 - $17.50/hr

Strong administrative skills, the ability to manage multiple priorities, and a commitment to ... Service daily client inquiries over the phone, online, and in-person, including scheduling meetings ...

Raymondjames

Client Service Associate

Novi, MI · On-site

$13.50 - $18.75/hr

Services a high volume of daily interactions, including basic inquiries and scheduling of meetings ... Client Relationship Management (CRM) software, or similar contact management software. * Excel ...

Raymondjames

Client Service Associate

Fremont, MI

$13.50 - $18.50/hr

Service daily client inquiries over the phone, online, and in-person, including scheduling meetings, managing calendars, and greeting clients * Work both independently and within a team environment ...

Raymondjames

Client Service Associate

Grosse Pointe Farms, MI · On-site

$13.75 - $18.75/hr

Services a high volume of daily interactions, including basic inquiries and scheduling of meetings ... Client Relationship Management (CRM) software, or similar contact management software. * Excel ...

Banfield

Client Service Coordinator

Woodhaven, MI · On-site

$16.25 - $21/hr

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of ... Manage the finances by maintaining accurate balances and utilizing proper opening and closing ...

New

Raymondjames

Client Service Associate

Novi, MI · On-site

$13.50 - $18.75/hr

Services a high volume of daily interactions, including basic inquiries and scheduling of meetings ... Client Relationship Management (CRM) software, or similar contact management software. * Excel ...

Raymondjames

Client Service Associate

Grand Rapids, MI

$14 - $19.25/hr

Services a high volume of daily interactions, including basic inquiries and scheduling of meetings ... Client Relationship Management (CRM) software, or similar contact management software. * Excel ...

New

ConnectPay

Client Service Representative

Grosse Pointe, MI · On-site

$15 - $20.50/hr

This entry-level position services our client's payroll and data management needs, and resolves payroll discrepancies, while maintaining client and employee confidentiality. Customer Service ...

ConnectPay

Client Service Representative

Grosse Pointe, MI · On-site

$15 - $20.50/hr

This entry-level position services our client's payroll and data management needs, and resolves payroll discrepancies, while maintaining client and employee confidentiality. Customer Service ...

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Client Service Manager information

See Michigan salary details

$21.4K

$50.6K

$88K

How much do client service manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client service manager in Michigan is $50,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $61,000.00 per year, depending on experience, location, and employer.

What is a client service manager?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

What are the key skills and qualifications needed to thrive as a client service manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

How does a client service manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

What are the most commonly searched types of Client Service jobs in Michigan? The most popular types of Client Service jobs in Michigan are:
What are popular job titles related to Client Service Manager jobs in Michigan? For Client Service Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Client Service Manager jobs in Michigan look for? The top searched job categories for Client Service Manager jobs in Michigan are:
What cities in Michigan are hiring for Client Service Manager jobs? Cities in Michigan with the most Client Service Manager job openings:
Client Service Manager jobs near you
Infographic showing various Client Service Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,551 per year, or $24.3 per hour.

Client Service Agent

Tommy's Express Car Wash

Holland, MI • On-site

$14.50 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 hours ago

Job description

Client Service Agent
The Client Service Agent is the main contact point for Tommy's Express Franchise sites and private branded sites. This representative will help answer questions about orders, returns, car wash parts, detergents, warranty process and assist Customers with any other car wash needs. The Client Services team also processes RMA's.
What can Tommy's offer you?
  • Base pay and eligibility for annual profit-sharing bonus
  • Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
  • Dependent Care FSA with on-site Daycare options
  • 401k match and complimentary financial planning services with Merrill Lynch
  • Paid time off and paid holidays
  • Opportunity for continued education and tuition assistance
  • Valuable learning and development program
  • Significant ability to grow internally for motivated and strong performing team members
  • Fun, energetic, family-oriented work culture with an emphasis on team member morale
  • Growing nationwide brand / presence

Position Responsibilities:
  • Answer and triage incoming calls and tickets
  • Communicate with customers about their part needs and place orders accordingly
  • Assist customers through the return process from start to finish
  • Work with customers and vendors to facilitate warranty claims
  • Answer customer questions regarding order status
  • Facilitate handoffs with other departments in the company for a smooth customer interaction
  • Work with customer and internal team on rush orders
  • Progress into weekend emergency coverage
  • Work with internal team to create process improvement, work instructions, and identify pain points
  • Other duties as assigned; duties and responsibilities may change at any time with or without notice.

Position Qualifications & Candidate Attributes:
  • High School Diploma
  • 2 years of experience within Customer Service
  • Strong communication skills
  • Forklift Experience is a plus
  • Car Wash knowledge preferred
  • Technical savvy and proficient in Microsoft Office; experience within database systems a plus
  • Excellent written and oral communication skills
  • Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments
  • Strong organizational and time management skills; ability to multitask and prioritize workload
  • Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound data-backed decisions
  • High level of integrity and dependability with a strong sense of urgency and results-orientation
  • Views customer care as high priority; exhibits a positive can-do attitude
  • Displays a strong initiative and drive to identify gaps and fill them

Work Environment:
This job operates in an office environment. Office hours are Monday - Friday from 8:00am - 5:00pm, and our Client Service hours are Monday - Friday from 8:00am - 5:00PM then Saturday from 9:00am - 3:00pm. We are currently hiring for Monday through Friday 8:00am to 5:00pm with a Saturday rotation.
Physical Demands
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and operates primarily indoors.
To successfully perform the essential functions of this job, team member must be able to:
  • Work and commute in all weather conditions
  • Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information
  • Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers
  • Work in a fast-paced environment where they will often be multitasking
  • Move about inside the office to access standard office equipment
  • Constantly operate a computer and other office productivity machinery such as keyboard, copy machine and printer
  • Remain in a stationary position 50%+ of the time, alternating between sitting and standing
  • Ability to move and lift up to 30 pounds
  • Drive between company locations and/or vendors or suppliers as needed while on job

Company Overview:
Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.
Tommy's Express Operations consists of a number of corporately owned Tommy's Express car wash locations across the country. This is a quickly growing operation with intentions to open or acquire 3-5 new locations per year through the launch of Tommy's Express Capital, a new private fund strategy.
Tommy Car Wash Systems ("TCWS") is the power behind our Tommy's Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world. Together, Tommy's Express and Tommy Car Wash Systems make up the Tommy's Corporate brand, headquartered in Holland, MI.

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