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Client Service Director Jobs (NOW HIRING)

The Trade Desk

Director, Client Service

Denver, CO

The Trade Desk's Channel Partners team is hiring a Director of Client Service to lead a front-line team of Account Managers and Traders, scale high-value partner relationships, and act as a strategic ...

Vaco LLC

Client Services Director

San Antonio, TX

Client Service Director Are you an Accounting or Finance professional who enjoys building relationships, solving complex challenges, and driving results? Do you thrive in a collaborative, team-based ...

The Trade Desk

Director, Client Service

Denver, CO · On-site

The Trade Desk's Channel Partners team is hiring a Director of Client Service to lead a front-line team of Account Managers and Traders, scale high-value partner relationships, and act as a strategic ...

HUB

Client Services Director

Sandy, UT

The Client Service Director(Manager) oversees the day-to-day functions of department(s) and/or location(s). This is a highly visible leadership position that manages operational sales support and ...

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$38.5K

$90.9K

$163K

How much do client service director jobs pay per year?

As of May 30, 2026, the average yearly pay for client service director in the United States is $90,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $109,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Service Director, and why are they important?

To thrive as a Client Service Director, you need strong leadership, strategic account management experience, and a background in business or communications, often supported by a bachelor’s degree or higher. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to manage client relationships effectively are crucial soft skills. These skills ensure the delivery of excellent client experiences, drive team performance, and support business growth through sustained client satisfaction.

How does a Client Service Director typically collaborate with internal teams to ensure client satisfaction?

A Client Service Director plays a pivotal role in bridging the gap between clients and internal teams such as sales, marketing, and operations. They regularly facilitate meetings to communicate client expectations, oversee project timelines, and resolve any issues that may arise. By fostering strong cross-departmental relationships, they ensure that deliverables align with client goals and service standards. This collaborative approach not only enhances client satisfaction but also supports the company's long-term growth and reputation.

What is a Client Service Director?

A Client Service Director is a senior professional responsible for overseeing the relationship between a company and its clients. They ensure that clients receive high-quality service, address any issues or concerns, and work to understand client needs to deliver tailored solutions. Client Service Directors often lead teams, develop service strategies, and collaborate with other departments to ensure client satisfaction and retention. Their role is critical in building long-term relationships and driving business growth.
More about Client Service Director jobs
What cities are hiring for Client Service Director jobs? Cities with the most Client Service Director job openings:
What are the most commonly searched types of Client Service jobs? The most popular types of Client Service jobs are:
Who are the top companies hiring for Client Service Director jobs? The top employers for Client Service Director jobs are:
What states have the most Client Service Director jobs? States with the most job openings for Client Service Director jobs include:
Client Service Director jobs near you
Infographic showing various Client Service Director job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 68% Full Time, 23% Part Time, 4% Temporary, 1% Contract, and 2% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $90,947 per year, or $43.7 per hour.

Client Service Director - Water/Wastewater

kennedyjc

Santa Rosa, CA • Hybrid

$185K - $308K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Kennedy Jenks is seeking a strategic, relationship-driven Client Service Director to help grow and strengthen our national water and wastewater practice across both public and private sector clients.

This is an opportunity to step into a well-established, high-performing practice with strong client relationships, an active project portfolio, and a national platform. We’re looking for someone who can build on that momentum by expanding client partnerships, developing teams, and driving sustained, meaningful growth.

You’ll play a key role in delivering infrastructure solutions that support the long-term health of our communities.

What You’ll Do

As a Client Service Director, you’ll operate at the intersection of client leadership, business development, and project delivery. You’ll help shape growth strategy while ensuring we continue to deliver high-quality, impactful work.

  • Grow Client Relationships: Strengthen existing municipal and industry partnerships while identifying opportunities to expand services, increase engagement, and grow overall client value.
  • Drive Business Development: Lead pursuits from early positioning through proposal and interview. Develop teaming strategies and maintain accountability for client portfolios, revenue growth, and overall performance.
  • Lead and Develop Teams: Build and guide high-performing, multidisciplinary teams. Support hiring, mentorship, and staff development aligned with client and business needs.
  • Deliver Quality Work: Oversee projects from planning through construction, including scope, staffing, and financial performance. Ensure delivery meets client expectations, business objectives, and quality standards.
  • Shape Strategy: Contribute to business and market planning. Use your understanding of client needs and market trends to help guide investment, growth priorities, and future direction.
  • Build Our Presence: Actively build Kennedy Jenks’ presence through client engagement, industry involvement, and thought leadership, strengthening relationships and increasing visibility in the market.

What Makes This Role Different

  • Established Platform, Real Momentum: You’re stepping into a strong, growing practice with active clients, a solid reputation, and a national footprint.
  • Opportunity to Shape Growth: You’ll help define where we go next—expanding services, strengthening client relationships, and building teams that support long-term success.
  • People-Centered Culture: You’ll work in a collaborative, employee-owned environment where leadership is accessible, and success is shared.

What You Bring

  • Proven ability to grow client relationships and drive revenue within water, wastewater, pipeline, stormwater, environmental, or industrial infrastructure markets
  • Experience leading client accounts, programs, or large, complex projects with accountability for performance and outcomes
  • Strong leadership skills with a track record of building, mentoring, and retaining high-performing teams
  • A strategic mindset with the ability to identify opportunities and turn them into actionable growth
  • Financial and operational acumen, including experience managing project performance, revenue targets, and profitability
  • Strong communication skills and the ability to build trust with clients, partners, and internal teams

Qualifications

  • Bachelor’s or Master’s degree in Civil, Chemical, Environmental, or related engineering field
  • 15+ years of relevant experience in consulting, engineering, or infrastructure services
  • Professional Engineer (PE) license required or ability to obtain
  • Design-Build experience and DBIA certification are a plus
  • Ability to travel to client sites and Kennedy Jenks offices as needed

Kennedy Jenks supports a healthy work-life balance and utilizes a hybrid model of home and office work, with a minimum of two days per week in the office. This approach empowers our people to thrive, collaborate, and achieve their full potential.

Salary range for this position is anticipated to be $185,000 to $308,000, and may vary based upon education, experience, qualifications, licensure/certifications, and geographic location.

This position is eligible for performance and incentive compensation. 

Benefits summary: Medical, dental, vision, life and disability insurance, 401k, bonus opportunities, tuition reimbursement, professional registration support, a competitive PTO and holiday plan, and other benefits and programs.

#LI-Hybrid

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