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Client Service Director Jobs (NOW HIRING)

The Trade Desk

Director, Client Service

Denver, CO · On-site

The Trade Desk's Channel Partners team is hiring a Director of Client Service to lead a front-line team of Account Managers and Traders, scale high-value partner relationships, and act as a strategic ...

HUB

Client Services Director

Sandy, UT · On-site

The Client Service Director(Manager) oversees the day-to-day functions of department(s) and/or location(s). This is a highly visible leadership position that manages operational sales support and ...

The Trade Desk

Director, Client Service

New York, NY · On-site

Maintain strong cross-functional relationships across Client Services with Sales and Trading leaders to help drive effective performance across all teams. * Communicate effectively with other ...

The Trade Desk

Director, Client Service

New York, NY · On-site

$111K - $205K/yr

Maintain strong cross-functional relationships across Client Services with Sales and Trading leaders to help drive effective performance across all teams. * Communicate effectively with other ...

Omnicom

SVP, Client Service Director

New York, NY · Hybrid

Job Title: SVP, Client Service Director Department: Account Services * Lead by inspiring trust through courageous in the moment conversations * Walk the talk and have a strategic perspective both ...

Gallagher

Client Service Supervisor

Louisville, KY · On-site

Reporting to the Client Service Director, you'll play a key role in shaping the future of our branch by driving client satisfaction, retention, and operational success. How you'll make an impact In ...

Omnicom

SVP, Client Service Director

New York, NY · Hybrid

Job Title: SVP, Client Service Director Department: Account Services * Lead by inspiring trust through courageous in the moment conversations * Walk the talk and have a strategic perspective both ...

Omnicom

SVP, Client Service Director

New York, NY · On-site

Job Title: SVP, Client Service Director Department: Account Services * Lead by inspiring trust through courageous in the moment conversations * Walk the talk and have a strategic perspective both ...

Gallagher

Client Service Leader

Baton Rouge, LA · On-site

You'll work closely with the Branch Client Service Director and Branch Manager to align team goals with branch strategies. How you'll make an impact * Lead a team of client service professionals ...

Solairus Aviation

Client Services Director

$90K - $110K/yr

Cultivate a culture of service, professionalism, and accountability. Own the Financial Picture * Collaborate with the Client Accounting Director to ensure financial clarity and transparency for ...

Solairus Aviation, Inc.

$90K - $110K/yr

Cultivate a culture of service, professionalism, and accountability. Own the Financial Picture * Collaborate with the Client Accounting Director to ensure financial clarity and transparency for ...

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Client Service Director information

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$38.5K

$90.9K

$163K

How much do client service director jobs pay per year?

As of Sep 11, 2026, the average yearly pay for client service director in the United States is $90,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $109,500.00 per year, depending on experience, location, and employer.

What is a client service director?

A Client Service Director is a senior professional responsible for overseeing the relationship between a company and its clients. They ensure that clients receive high-quality service, address any issues or concerns, and work to understand client needs to deliver tailored solutions. Client Service Directors often lead teams, develop service strategies, and collaborate with other departments to ensure client satisfaction and retention. Their role is critical in building long-term relationships and driving business growth.

How does a client service director typically collaborate with internal teams to ensure client satisfaction?

A Client Service Director plays a pivotal role in bridging the gap between clients and internal teams such as sales, marketing, and operations. They regularly facilitate meetings to communicate client expectations, oversee project timelines, and resolve any issues that may arise. By fostering strong cross-departmental relationships, they ensure that deliverables align with client goals and service standards. This collaborative approach not only enhances client satisfaction but also supports the company's long-term growth and reputation.

What are the key skills and qualifications needed to thrive as a client service director, and why are they important?

To thrive as a Client Service Director, you need strong leadership, strategic account management experience, and a background in business or communications, often supported by a bachelor’s degree or higher. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to manage client relationships effectively are crucial soft skills. These skills ensure the delivery of excellent client experiences, drive team performance, and support business growth through sustained client satisfaction.

How much does a client service director make in the US?

A client service director in the US typically earns between $100,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What cities are hiring for Client Service Director jobs?

Cities with the most Client Service Director job openings:

What are the most commonly searched types of Client Service jobs?

The most popular types of Client Service jobs are:

Who are the top companies hiring for Client Service Director jobs?

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What states have the most Client Service Director jobs?

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Client Service Director jobs near you
Infographic showing various Client Service Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $90,947 per year, or $43.7 per hour.

Director, Client Service

Denver, CO • On-site

The Trade Desk
Software Development • 1 - 5K employees
Learn more about The Trade Deskexternal

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About the team:

The Trade Desk's Channel Partners team is hiring a Director of Client Service to lead a front-line team of Account Managers and Traders, scale high-value partner relationships, and act as a strategic, in-market leader for our most important channel partners. This role blends people leadership, hands-on campaign and technical oversight, and cross-functional partnership with Product, Engineering, and Business Development to ensure partner growth, product adoption, and revenue performance.

What you'll do:

  • Lead and grow a multidisciplinary client services team (Account Managers, Traders) supporting partner integrations and external demand generation. 
  • Own senior leadership relationships across a portfolio of channel partners; act as primary escalation and in-market executive for high-value accounts. 
  • Drive partner success metrics: revenue growth, adoption of API endpoints/features, conversion/ROI, and SLA adherence. 
  • Oversee campaign setup, trafficking, optimization, and troubleshooting; ensure technical integration quality and operational excellence. 
  • Collaborate with Product and Engineering to communicate partner needs, prioritize API/product roadmap items, and validate releases with partners. 
  • Establish and enforce best practices, playbooks, onboarding processes, and QA for partner integrations and campaign operations. 
  • Hire, mentor, and develop managers and ICs; set team goals, performance metrics, and carry out regular performance reviews. 
  • Create and present executive-level reporting and forecasts to internal stakeholders and partners; translate data into actionable strategies. 
  • Lead cross-functional programs (onboarding, go-to-market launches, feature pilots) to accelerate partner time-to-value. 
  • Manage risk and escalations proactively (technical, commercial, compliance), ensuring timely resolution and partner satisfaction. 

Who you are: 

  • Bachelor's degree or higher. 
  • Hands-on experience with TTD's platform preferred. 
  • 8+ years in programmatic advertising, digital media, or ad tech with strong exposure to partner/agency relationships; minimum 4+ years managing large client-facing teams. 
  • Deep understanding of programmatic ecosystems, API integrations, and campaign optimization workflows. 
  • Demonstrated success managing technical integrations or working closely with engineering/product teams. 
  • Strong analytical skills and comfort with metrics-driven decision-making (SQL, Excel, BI tools preferred). 
  • Excellent client-facing communication and executive presence; proven ability to influence senior partners and cross-functional stakeholders. 
  • Track record of hiring, coaching, and scaling high-performing teams. Proven leadership skills with the ability to set goals, measure performance, hold teams accountable, and provide actionable feedback. 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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