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Client Service Delivery Manager Jobs (NOW HIRING)

Astronomer

$130 - $140/hr

About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...

Avertium

Service Delivery Manager

As a Service Delivery Manager, you will handle the high-quality delivery of Avertium Managed Services that meet and exceed the needs of customers. You will work directly as member of Avertium's Cyber ...

OCHIN

SERVICE DELIVERY MANAGER

The Service Delivery Manager serves as a key operational leader within the Office of the COO, responsible for designing, implementing, governing, and continuously improving enterprise service ...

New

Astronomer

NY · On-site

$130 - $140/hr

About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...

Clean Harbors

Service Delivery Manager

San Diego, CA · On-site

$127K/yr

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

KNAPP

Service Delivery Manager

Kennesaw, GA · On-site

WHAT YOU GET TO DO The Service Delivery Manager will function as direct contact for IT-related issues overseeing that IT infrastructure is included properly as provided by KNAPP and IT services. The ...

CleanHarbors

Service Delivery Manager

Eagan, MN · On-site

Safety-Kleen in Eagan, MN is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high ...

Clean Harbors

Service Delivery Manager

San Diego, CA · On-site

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Clean Harbors

Service Delivery Manager

Fargo, ND · On-site

Safety-Kleen i is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Clean Harbors

Service Delivery Manager

Englewood, CO · On-site

Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...

IPsoft

CRM/Service Delivery manager

Austin, TX · On-site

Advocate client service requirements by using an "outside in" perspective. * Through expert ... Experience in Customer Facing Service Delivery and Project management * Expertise in ITIL Process ...

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Client Service Delivery Manager information

See salary details

$29K

$93.9K

$160.5K

How much do client service delivery manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client service delivery manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is a client service delivery manager?

A Client Service Delivery Manager is responsible for overseeing the delivery of services to clients, ensuring that service quality meets agreed standards and client expectations. They coordinate with internal teams, manage client relationships, handle escalations, and work to continuously improve service processes. Their goal is to ensure client satisfaction, resolve issues efficiently, and maintain long-term business relationships. This role is common in industries such as IT, consulting, and business process outsourcing.

How does a client service delivery manager typically collaborate with internal teams to ensure client satisfaction?

A Client Service Delivery Manager works closely with internal teams such as operations, sales, IT, and customer support to deliver seamless service to clients. This involves regularly communicating client expectations, coordinating project timelines, and resolving any service issues promptly. By acting as a liaison between the client and various departments, the manager ensures that deliverables meet quality standards and are aligned with client objectives. Strong collaboration skills and the ability to manage cross-functional teams are key for success in this role.

What are the key skills and qualifications needed to thrive as a client service delivery manager, and why are they important?

To thrive as a Client Service Delivery Manager, you need strong project management abilities, service delivery expertise, and a background in business administration or a related field. Familiarity with IT Service Management (ITSM) frameworks like ITIL, customer relationship management (CRM) systems, and relevant certifications (such as ITIL or PMP) are commonly required. Exceptional communication, problem-solving, and leadership skills help build client trust and effectively manage teams. These skills ensure seamless service delivery, high client satisfaction, and the successful achievement of organizational goals.

What is the difference between Client Service Delivery Manager vs Customer Support Specialist?

AspectClient Service Delivery ManagerCustomer Support Specialist
CredentialsRelevant experience, certifications in project management or client relationsCustomer service training, basic technical knowledge
Work EnvironmentClient-facing, project coordination, team managementHelp desk, call center, online support
Employer & IndustryConsulting firms, IT, finance, telecomRetail, tech companies, service providers
Search & Comparison IntentUnderstanding roles in client management and deliveryCustomer support functions and troubleshooting

The Client Service Delivery Manager focuses on managing client relationships, overseeing project delivery, and ensuring client satisfaction. In contrast, a Customer Support Specialist primarily handles direct customer inquiries, troubleshooting, and support issues. While both roles involve client interaction, the manager role is more strategic and managerial, whereas the support specialist role is more operational and technical.

What cities are hiring for Client Service Delivery Manager jobs?

Cities with the most Client Service Delivery Manager job openings:

What are the most commonly searched types of Client Service Delivery jobs?

The most popular types of Client Service Delivery jobs are:

What states have the most Client Service Delivery Manager jobs?

States with the most job openings for Client Service Delivery Manager jobs include:

Client Service Delivery Manager jobs near you
Infographic showing various Client Service Delivery Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

Service Delivery Manager

Astronomer

On-site

$130 - $140/hr

Other

Posted 14 days ago

Key responsibilities

  • Manage a portfolio of customer engagements, maintaining visibility across active work and broader account initiatives

  • Facilitate engagement cadences with customers to track progress, align priorities, and maintain delivery momentum

  • Develop and maintain project plans outlining milestones, timelines, and responsibilities

Job description

Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life and is the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow®. Astro accelerates building reliable data products that unlock insights, unleash AI value, and powers data-driven applications. Trusted by more than 800 of the world's leading enterprises, Astronomer lets businesses do more with their data. To learn more, visit www.astronomer.io.

About the Role

As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer’s Professional Services team, helping accelerate and de-risk customer outcomes by ensuring delivery engagements run smoothly and remain focused on meaningful progress.

You will bring structure and momentum to customer engagements by developing project plans, coordinating technical resources, and maintaining alignment across customers, delivery teams, and account stakeholders. Your work helps customers move efficiently from kickoff to adoption while maintaining a high level of engagement and transparency throughout the engagement lifecycle.

You will act as the operational lead for customer engagements, orchestrating work across technical delivery teams while helping customers prioritize and execute initiatives that drive platform adoption.

This role reports to the Senior Manager of Service Delivery and primarily supports customers operating in East Coast time.

Responsibilities:

  • Manage a portfolio of customer engagements, maintaining visibility across both active work and broader account initiatives

  • Facilitate engagement cadences with customers to track progress, align priorities, and maintain delivery momentum

  • Develop and maintain project plans outlining milestones, timelines, and responsibilities

  • Work with customers to identify and maintain a backlog of technical initiatives that support platform adoption

  • Coordinate internal scoping and execution with Service Delivery Engineers and Service Delivery Architects

  • Monitor services utilization and ensure engagements remain aligned with contracted scope

  • Surface delivery risks early and coordinate resources to resolve blockers

  • Partner with Sales and account teams to ensure delivery engagements align with broader account priorities

Requirements:

  • 5 years min experience in project management, professional services delivery, technical program management, or similar roles in a SaaS or technical services environment

  • Experience building and managing project plans for technical or software implementation projects

  • Ability to manage multiple concurrent customer engagements and coordinate work across technical stakeholders

  • Strong organizational, communication, and stakeholder management skills

  • Comfortable working with technical teams and customers in SaaS, data infrastructure, or developer-focused environments

  • Comfortable bringing structure and momentum to complex technical engagements where priorities may evolve

Preferred:

  • Experience working with data platforms or data engineering-focused products

  • Background as a Technical Project Manager, Professional Services Project Manager, Technical Account Manager, or Implementation Manager

The estimated salary for this role ranges from $130,000 - $140,000 based on leveling and geography, plus bonus, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience, and qualifications.

#LI-Remote

At Astronomer, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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