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Client Relations Associate Jobs in Raleigh, NC (NOW HIRING)

Allied Universal

Director of Operations

Raleigh, NC · On-site

Associate's degree in criminal justice, business or a related field with five (5) years of ... Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired ...

Allied Universal

Director of Operations

Raleigh, NC · On-site

Associate's degree in criminal justice, business or a related field with five (5) years of ... Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired ...

Allied Universal

Director of Operations

Raleigh, NC

Associate's degree in criminal justice, business or a related field with five (5) years of ... Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired ...

Allied Universal

Director of Operations

Raleigh, NC · On-site

Associate's degree in criminal justice, business or a related field with five (5) years of ... Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired ...

McAdams

SUE CAD Technician

Durham, NC

Maintains good client relations to foster and perpetuate a long-term relationship * Represents ... High School Diploma or GED * BS or associate's degree with emphasis on Surveying, Geomatics or ...

Opensity Solutions

Office Coordinator

Raleigh, NC · On-site

$17.50 - $23.25/hr

Reporting to the Lead Office Services Associate or the Client Relations Manager, this position bears significant responsibility for maintaining a professional and efficient office environment.

K2services

Office Coordinator

Raleigh, NC

$17.50 - $23.25/hr

Reporting to the Lead Office Services Associate or the Client Relations Manager, this position bears significant responsibility for maintaining a professional and efficient office environment.

CAPTRUST

Senior Communications Associate

Raleigh, NC · On-site

This role supports public relations, strategic communications, awards and accolades, and content ... Draft and submit compelling award nominations that highlight CAPTRUST's growth, client impact ...

McAdams

Survey CAD Technician

Durham, NC

Maintains good client relations to foster and perpetuate a long-term relationship * Represents ... High School Diploma or GED * BS or associate's degree with emphasis on Surveying, Geomatics or ...

ABM Industries, Inc.

HVAC Technician II, Commercial

Raleigh, NC · On-site

$27.50 - $35.25/hr

... client relations. Position Summary We are seeking a skilled and experienced HVAC Technician II to ... Associates degree or Certifications in HVAC * Candidates with blended experience in residential and ...

ABM

HVAC Technician II, Commercial

Raleigh, NC

$27.50 - $35.25/hr

... client relations. Position Summary We are seeking a skilled and experienced HVAC Technician II to ... Associates degree or Certifications in HVAC * Candidates with blended experience in residential and ...

McAdams

Survey CAD Technician

Durham, NC · On-site

Maintains good client relations to foster and perpetuate a long-term relationship * Represents ... High School Diploma or GED * BS or associate's degree with emphasis on Surveying, Geomatics or ...

McAdams

SUE CAD Technician

Durham, NC · On-site

Maintains good client relations to foster and perpetuate a long-term relationship * Represents ... High School Diploma or GED * BS or associate's degree with emphasis on Surveying, Geomatics or ...

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Showing results 41-60

All JobsClient Relations Associate JobsClient Relations Associate Jobs in Raleigh, NC

Client Relations Associate information

See Raleigh, NC salary details

$24.3K

$45.8K

$65.1K

How much do client relations associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client relations associate in Raleigh, NC is $45,772.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $48,600.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.
What are the most commonly searched types of Client Relations jobs in Raleigh, NC? The most popular types of Client Relations jobs in Raleigh, NC are:
What are popular job titles related to Client Relations Associate jobs in Raleigh, NC? For Client Relations Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Client Relations Associate jobs in Raleigh, NC look for? The top searched job categories for Client Relations Associate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Relations Associate jobs? Cities near Raleigh, NC with the most Client Relations Associate job openings:
Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $45,772 per year, or $22 per hour.

Director of Operations

Allied Universal

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,556 frontline employees who took The Breakroom Quiz

77th of 116 rated security

Job description

Overview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Allied Universal® is hiring a Director of Operations. As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets, including healthcare, commercial real estate, government, and hospitality. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
  • Lead and mentor a team of Account Managers by providing coaching, support, and recognition, while fostering accountability. Encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development, while taking ownership of succession planning at all levels
  • Build, maintain, and grow relationships with clients by understanding their security needs and ensuring satisfaction; Develop and implement corrective action plans for Identified opportunities for operational improvement
  • Deliver high-quality service to our clients by strategically overseeing Account Managers, while maintaining industry standards, company policies, and regulatory requirements
  • Analyze, report and drive operational metrics and KPI's using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity
  • Identify and mitigate security risks; develop and implement security protocols, training and response plans
  • Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries

Financial Performance and Growth:
  • Work with branch leadership to strengthen financial performance within your assigned portfolio by managing budget allocation, driving revenue growth, reducing non-billable overtime, improving cash collections, and controlling expenses
  • Collaborate with leadership to drive organic business growth within existing client operations

By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.
QUALIFICATIONS (MUST HAVE):
  • Must possess one or more of the following:
    • Bachelor's degree in criminal justice, business or a related field with three (3) years of management experience in a high-volume workforce environment or service industry
    • Associate's degree in criminal justice, business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
    • High School diploma or equivalent with seven (7) years of management experience in a high-volume workforce environment or service industry
  • Current driver's license if driving a company vehicle or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
  • Minimum of two (2) years of experience driving operational goals and metrics
  • Minimum of two (2) years of experience in successfully building and developing teams
  • Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
  • Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
  • Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
  • Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
  • Basic understanding of financial principles, including budgeting and financial reporting. Ability to interpret simple financial data and use it to support decision-making

PREFERRED QUALIFICATIONS (NICE TO HAVE):
  • Law enforcement, military and/or contract or proprietary security services experience
  • Experience managing a dispersed workforce in a multi-location operation

BENEFITS:
  • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by lawy paid ou

#LI-26
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1652357

What Allied Universal employees say

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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