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Client Relations Associate Jobs in Raleigh, NC (NOW HIRING)

Greenscape

Client Relations Manager

Durham, NC · On-site

$60K/yr

... family as a Landscape Client Relations Manager where your motivation meets opportunity ... Education:{"credentialcategory":"associate degree","@type":"EducationalOccupationalCredential ...

Standish Management

Associate

Raleigh, NC · On-site

With guidance from the team members, the Associate oversees the administrative support and the investor relations related to client funds. These responsibilities range from data entry into the client ...

Securitas

GSOC Security Site Manager

Morrisville, NC · On-site

$21/hr

Client Relations and Contract Support * Serve as the principal point of contact for the client ... Associate's Degree plus a minimum of 2 years of responsible experience in the security industry or ...

New

AVE Staffing

Client Intake Specialist

Raleigh, NC · On-site

$45K - $50K/yr

A premier North Carolina domestic relations law firm is immediately adding a dynamic Family Law ... Education: Associate or Bachelor's degree in Communications, Business, Paralegal Studies, or ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Raleigh, NC

Client Relations Associate information

See Raleigh, NC salary details

$24.3K

$45.8K

$65.1K

How much do client relations associate jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client relations associate in Raleigh, NC is $45,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $48,600.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Raleigh, NC?

The most popular types of Client Relations jobs in Raleigh, NC are:

What are popular job titles related to Client Relations Associate jobs in Raleigh, NC?

For Client Relations Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Client Relations Associate jobs in Raleigh, NC look for?

The top searched job categories for Client Relations Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Client Relations Associate jobs?

Cities near Raleigh, NC with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $45,772 per year, or $22 per hour.

Client Relations Coordinator (CRC)

Baileys Jewelry Management Inc

Raleigh, NC • On-site

Full-time

Posted 9 days ago

Job description

Client Relations Coordinator (CRC)Role Purpose

The Client Relations Coordinator (CRC) provides critical day-to-day support to the Sales Associates by assisting with operational tasks, client preparation, and follow-up so that the sales team can remain focused on serving clients and driving sales. This role works in close partnership with the Sales Operations Specialist to ensure operational tasks are handled efficiently without requiring Sales Associates to step away from the sales floor.

The CRC helps create seamless client experiences by supporting the consultants, preparing for client appointments, managing client information, and assisting with clienteling efforts.

________________________________________

Key Responsibilities

Sales Floor Support
  • Provide active support to the sales team throughout the day to ensure a seamless client experience.
  • Remain available on the sales floor to assist associates during client interactions.
  • Assist sales associates in preparing merchandise and materials needed for client presentations.
  • Assist with after sales presentation

    • ________________________________________

    Sales Team Coordination
  • Work closely with the Sales Operations Specialist to ensure operational tasks are being handled efficiently for the sales team.
  • Help ensure that Sales Associates do not have to step off the sales floor for operational tasks whenever possible.
  • Maintain consistent communication with both the sales team and operations team to support workflow.

    • ________________________________________

    Client Appointment Preparation
  • Assist in preparing for upcoming client appointments by gathering merchandise, repair items, proposals, and relevant client information.
  • Help coordinate client preparation so consultants are fully ready before appointments.
  • Book appointments via phone, text, or email for Sales Associates as needed.
  • Assist with managing sales associate calendars when requested.
  • Assist with during and after sale needs jewelry cleaning, repair take in, special orders, pqr’s, and any necessary after sales follow up.

    • ________________________________________

    Client Relationship & Clienteling Support

  • Assist sales associates with clienteling initiatives and relationshipbuilding efforts.
  • Pull Clientbook reports and assist with entering client information and updates.
  • Help coordinate and send personalized client outreach including: oThankyou cards
  • Birthday and anniversary messages oEvent invitations and client outreach lists
  • Ensure Bailey’s Clienteling standards are meet consistently
  • Assist with curated call lists and mailers during upcoming events and campaigns.

    • ________________________________________

    Client Profile & Data Support

  • Manage and maintain Gina client profiles, ensuring profiles are accurate and consistently updated.
  • Support tracking and documenting Diamond Opportunities.
  • Assist with tracking bridal consultations and related client information.

    • ________________________________________

    Order & Client Follow-Up Support

  • Help track salesperson bins, special orders, pqr’s , To do’s/Task, completed repairs, and transfers to ensure timely client followup.
  • Assist sales associates in monitoring open orders and helping coordinate followup communications.
  • Support the preparation and packaging of purchases for clients with care and attention to detail.

    • ________________________________________

    POS & Transaction Assistance
  • Operate the POS system to assist with transactions including sales, returns, exchanges, and special orders when needed.
  • Assist with creating basic repair estimates and facilitating repair intake for clients.

    • ________________________________________

    Department Management and Inventory Support

  • Help maintain case counts
  • Ensure your sales teams departments are walked daily
  • Daily replenish and organize service drawers in your assigned departments
  • Support putting out merchandise in your assigned department and maintain visual standards
    • Event & Campaign Support
  • Assist the sales team with preparation for curated trunk shows and store events.
  • Support sales associates in preparing client outreach materials for events and campaigns.
  • Help provide social media content ideas and assist in creating materials for individual sales associate platforms.

    • ________________________________________

    Administrative Support
  • Assist with Adaptive ToDo items as needed.
  • Help organize materials for meetings and sales initiatives.
  • Support quarterly projectbased tasks related to sales support and client engagement.

    • ________________________________________

    Working Relationship

    The CRC works in partnership with the Sales Operations Specialist:

  • Client Relations Coordinator: Focuses on daily sales floor support, client preparation, and clienteling assistance.
  • Sales Operations Specialist: Oversees deeper operational management including order tracking, reporting, workflow systems, and operational coordination.
    • Daily Responsibilities:
  • Check in with each sales associate daily preparing for the day
  • Upcoming appointments o
  • Support any social media content
  • PQR & Special order follow up
  • Clientbook follow up o7 steps
  • Replying to messages promptly
  • Managing and preparing for client appointments oReview purchase history
  • Tray product for presentation oFollow up on any client repairs necessary after the sale is complete
  • Letter of value or appraisal oEnsuring Client received merchandise
  • Managing sales teams client follow up that they execute this in a timely manner
  • Case Counts input
  • Assisting with operations/repair for client appointments and follow up
  • Collect Diamond Client cards and input into clientbook and diamond docs
  • Reset and prepare diamond presentations trays
  • Walk showcases for individual departments oService drawer
  • Organization of understock & props
    • Weekly Responsibilities:
  • Manage Adaptive To Do’s
  • Manage Clientbook follow up in partnership with Brian
  • Manage weekly contact cards are complete
  • Confirm all diamond follow up in complete after the sale
  • Manage top client profiles based on sales
  • Print and Post weekly diamond reports
  • Distribute holds to be followed up on
  • Preparing, executing and tracking curated client events
    • Monthly Responsibilities:
  • Curate client call list and event preparation
  • Clientelling reporting pull for monthly calls oEvents
  • Birthday and anniversary oDiamond opportunities – diamond docs/clientbook
  • Execute monthly hugs
  • Preparing for monthly vendor hosted events in partnership with marketing and store concierge by department
  • Bailey Bride University preparation and follow up
    • Quarterly Responsibilities:
  • Curate client call list and event preparations on quarterly basis

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