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Client Relations Manager Jobs in Raleigh, NC (NOW HIRING)

Greenscape

Client Relations Manager

Durham, NC · On-site

Client Relations Manager Are you passionate about cultivating connections, thriving on independence, and seeking personalized rewards? Do you find fulfillment in the fast-paced world of landscaping ...

Greenscape

Client Relations Manager

Durham, NC

$60K/yr

... Client Relations Manager where your motivation meets opportunity. Qualifications: * High level of confidence and comfort ability with mobile technology and computers is a MUST * Must be thoroughly ...

Greenscape

Client Relations Manager

Durham, NC · On-site

$60K/yr

... Client Relations Manager where your motivation meets opportunity. Qualifications: * High level of confidence and comfort ability with mobile technology and computers is a MUST * Must be thoroughly ...

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Client Relations Manager information

See Raleigh, NC salary details

$28.2K

$55.8K

$95.3K

How much do client relations manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for client relations manager in Raleigh, NC is $55,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $63,200.00 per year, depending on experience, location, and employer.

What qualifications do I need to be a Client Relationship Manager?

A Client Relationship Manager typically needs a bachelor's degree in business, marketing, or a related field. Strong communication, interpersonal, and problem-solving skills are essential, along with experience in customer service or sales. Certifications such as CRM or project management credentials can enhance qualifications.

What does a Client Relations Manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a Client Relations Manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What are some common challenges faced by Client Relations Managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

Is an RM role stressful?

A Client Relations Manager role can be stressful due to managing client expectations, handling multiple accounts, and meeting deadlines. Strong communication skills and organization are essential to effectively handle the workload and reduce stress levels.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

What is a client relations manager?

A client relations manager is responsible for maintaining and strengthening relationships with clients to ensure satisfaction and loyalty. They often handle communication, address concerns, and coordinate services, using skills in communication, problem-solving, and customer management tools. This role typically requires strong interpersonal skills and knowledge of the company's products or services.

How much does a client relations manager earn?

The average salary for a client relations manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior roles or those in large companies may earn higher salaries, and additional compensation can include bonuses and benefits.
What are the most commonly searched types of Client Relations jobs in Raleigh, NC? The most popular types of Client Relations jobs in Raleigh, NC are:
What job categories do people searching Client Relations Manager jobs in Raleigh, NC look for? The top searched job categories for Client Relations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Relations Manager jobs? Cities near Raleigh, NC with the most Client Relations Manager job openings:
Client Relations Manager jobs near you
Client Relations Manager

Client Relations Manager

Greenscape

Durham, NC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Client Relations Manager

Are you passionate about cultivating connections, thriving on independence, and seeking personalized rewards? Do you find fulfillment in the fast-paced world of landscaping, where every project is a canvas waiting to be transformed? If you're a dynamic individual who excels in relationship-building, desires clear communication, and revels in public recognition, Greenscape invites you to join our family as a Landscape Client Relations Manager where your motivation meets opportunity.

Qualifications:

  • High level of confidence and comfort ability with mobile technology and computers is a MUST
  • Must be thoroughly familiar with designing all aspects of landscape construction to include: site analysis, grading, drainage, plant selection and placement, hardscape, water features, lighting, etc.
  • Plant identification and care; including disease, pruning, and insect ID experience
  • Customer Service Experience required; understand how to create a great experience with the client
  • Able to conduct a thorough site analysis
  • Proficient in or able to learn customer relationship management software, and our estimating software
  • Able to analyze drainage and grading requirements
  • Excellent communication skills
  • Self- motivate and Goal Oriented
  • Punctual and detail-oriented.
  • A problem solver with quick ability for flexibility
  • A class "C" drivers license with 3+ years of safe driving experience

Responsibilities:

  • Maintains and updates CRM software daily re: notes, points of contact, phone conversations, etc.
  • Assist in the development and implementation of the company's sales protocol
  • Tracks upcoming jobs to bid with existing clients
  • Closes sale and coordinates job specifics with production
  • Interfaces with client and ensures that all of client's concerns are addressed in a timely and professional manner
  • Continuedly informs and updates client as to job progress or lack thereof
  • Interfaces with company Operation Manager to ensure client's expectations are met and that jobs are kept on schedule and on budget
  • Ensures that vendor invoice pricing is accurate and as bid
  • Assist in the development, implementation, and achievements of the company's annual budget
  • Assists in the development and implementation of the company's new business development plan
  • Conduct monthly walk-throughs, identifies and documents any/ all discrepancies
  • Ensure all company quality standards are met
  • Maintains updated contracts for all clients in assigned portfolio

Benefits:

  • 401K plan with matching
  • Commission Pay
  • Paid Time Off
  • Company Paid Life Insurance
  • Supplemental Life Insurance available
  • Medical, Dental, Vision Insurance
  • Profit Sharing
  • Weekly Pay

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