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Client Relationship Associate Jobs in Raleigh, NC

Balentine

Associate Relationship Manager

Raleigh, NC · On-site

$70 - $90/hr

Balentine is seeking an Associate Relationship Manager (ARM) who will work closely with our ... The ARM will have direct client responsibility and must be able to maintain and cultivate strong ...

Greenscape

Client Relations Manager

Durham, NC

$60K/yr

If you're a dynamic individual who excels in relationship-building, desires clear communication ... Education:{"credentialcategory":"associate degree","@type":"EducationalOccupationalCredential ...

First Citizens Bank

Wealth Consultant

Raleigh, NC · On-site

... client referrals, and by partnering with Bank associates. Builds and cultivates strategic ... Relationship Management - Serves as a primary point of contact and advocate for high net worth ...

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Client Relationship Associate information

See Raleigh, NC salary details

$24.3K

$45.8K

$65.1K

How much do client relationship associate jobs pay per year?

As of Aug 26, 2026, the average yearly pay for client relationship associate in Raleigh, NC is $45,772.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $48,600.00 per year, depending on experience, location, and employer.

What does a client relationship associate do?

A Client Relationship Associate is responsible for building and maintaining positive relationships with clients on behalf of a company. They serve as a key point of contact, addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction. Their role often involves coordinating with internal teams to meet client needs, providing updates, and identifying opportunities to strengthen client relationships. Effective communication, problem-solving skills, and a customer-focused mindset are essential for success in this position.

What are the key skills and qualifications needed to thrive as a client relationship associate, and why are they important?

To thrive as a Client Relationship Associate, you need strong interpersonal skills, a customer service mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is often required. Outstanding communication, problem-solving abilities, and attention to detail help you build trust and effectively address client needs. These skills are vital for maintaining client satisfaction, ensuring retention, and supporting business growth.

How does a client relationship associate typically collaborate with other departments to ensure client satisfaction?

Client Relationship Associates frequently work with teams such as sales, account management, and customer support to deliver a seamless client experience. They often act as the main point of contact for clients, relaying feedback and requests to appropriate internal teams. This requires clear communication, prompt follow-up, and a proactive approach to resolving any issues. Building strong internal relationships helps them advocate effectively for client needs and ensures that clients receive timely, accurate information.

What skills are needed for a client relationship associate?

A client relationship associate needs strong communication and interpersonal skills to build and maintain client trust. They should have good organizational abilities, problem-solving skills, and proficiency with customer relationship management (CRM) software. Attention to detail and the ability to handle multiple tasks are also important for success in this role.

What are the most commonly searched types of Client Relationship jobs in Raleigh, NC?

The most popular types of Client Relationship jobs in Raleigh, NC are:

What are popular job titles related to Client Relationship Associate jobs in Raleigh, NC?

For Client Relationship Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Client Relationship Associate jobs in Raleigh, NC look for?

The top searched job categories for Client Relationship Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Client Relationship Associate jobs?

Cities near Raleigh, NC with the most Client Relationship Associate job openings:

Client Relationship Associate jobs near you

Client Relationship Associate Director, Connected Devices PM (Clinical Research)

IQVIA, Inc.

Durham, NC • On-site

$90K - $251K/yr

Full-time

Posted 20 days ago

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

62nd of 225 rated it services

Job description

Summary:
Connected Devices is one of the most dynamic and interesting areas within the Clinical Research industry. The identification, strategy and management of various devices and their data ingestion modalities in order to meet the endpoint goals of our customers is ever challenging and exciting. This highly visible business unit is closely connected to other trial delivery teams within IQVIA. We work closely with technology partners and our sponsor partners to help speed therapies to market in a global network. We seek highly motivated and accountable people looking for opportunities to impact the business and be part of the solution. At IQVIA, we look at individuals with a focus on continuous learning and career development.
Purpose:
To assist the department Director in developing department strategy and team building; to ensure a high standard of service to clients and develop strategies in alignment with departmental objectives; to manage key client relationships; to manage; to serve as an expert in aligning, managing and enhancing client relationship(s) while maintaining an overview of client portfolio from an operational and financial perspective. To communicate with project teams and Business Development to ensure excellent delivery to clients and consistency across studies, including alliance and portfolio management, implementation of best practices, harmonization, and development of client-specific performance improvement projects, and to facilitate escalation management.
RESPONSIBILITIES:
  • Ensure consistent and outstanding quality against department deliverables.
  • Manage customer relationships and lead the teams towards successfully achieving customer deliverables.
  • Manage the standard operating procedures of the department and ensure compliance with ICH GCP guidelines.
  • Oversee the maintenance, review and implementation of Quality Control procedures.
  • Lead departmental and company Projects and Initiatives.
  • Conduct capacity planning.
  • Assist the Business Development team with RFP (request for proposal)/RFI (request for information) review for assigned accounts, working closely with the internal teams and the client.
  • Oversee forecast, backlog and projections for existing account; complete forecasting for existing accounts.
  • As an experienced leader, tasks might include new hire mentorship as well as departmental and/or organizational process improvement initiatives. This is an individual contributor role.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
  • Knowledge of FDA (Food and Drug Administration) guidelines and their impact on the operations
  • Good team leadership skills
  • Good ability to prioritize, schedule and organize
  • Good problem-solving skills
  • Excellent customer service skills
  • Excellent communication and interpersonal skills
  • Basic knowledge of computers; preferably Microsoft Office Excel and Microsoft Office Word
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients

MINIMUM REQUIRED EDUCATION AND EXPERIENCE:
  • Bachelor's Degree in Life Sciences or related discipline
  • 7-10 years of relevant experience, including experience establishing and managing a high-quality department/core team required OR
  • Equivalent combination of education, training, and experience

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $90,200.00 - $251,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

Pay

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Hours and flexibility

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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