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Client Relations Associate Jobs in Charlotte, NC

Glass Doctor

Front Desk Sales Representative

Concord, NC · On-site

$14.56 - $15.25/hr

As an ISR (Inside Sales Representative / Front Desk Sales Representative / Client Relations Associate), you will be helping our residential and business customers, often in times when they need it ...

cp87

Associate - Media Relations - CLTFC

Charlotte, NC

$39K - $48K/yr

Associate - Media Relations CLTFC Department: Communications Reporting Relationship: Reports to the Senior Coordinator - Communications Status: Seasonal/Part-Time (Non-Exempt) About Charlotte FC ...

AEG

Associate - Media Relations - CLTFC

Charlotte, NC · On-site

$38K - $47K/yr

Associate - Media Relations CLTFC Department: Communications Reporting Relationship: Reports to the Senior Coordinator - Communications Status: Seasonal/Part-Time (Non-Exempt) About Charlotte FC ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Charlotte, NC

Client Relations Associate information

See Charlotte, NC salary details

$24.4K

$46K

$65.4K

How much do client relations associate jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client relations associate in Charlotte, NC is $45,992.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $48,800.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Charlotte, NC?

The most popular types of Client Relations jobs in Charlotte, NC are:

What are popular job titles related to Client Relations Associate jobs in Charlotte, NC?

For Client Relations Associate jobs in Charlotte, NC, the most frequently searched job titles are:

What job categories do people searching Client Relations Associate jobs in Charlotte, NC look for?

The top searched job categories for Client Relations Associate jobs in Charlotte, NC are:

What cities near Charlotte, NC are hiring for Client Relations Associate jobs?

Cities near Charlotte, NC with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Charlotte, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,992 per year, or $22.1 per hour.

Client Relations Associate

Harvestadvertisinginc

Charlotte, NC

$39K - $48K/yr

Full-time

Posted yesterday

New

Job description

About Us

At Harvest Advertising Inc, we believe every brand has a unique story. That's why we start by understanding your business, your goals, and your audience. Our team combines creativity with data-driven strategies to craft campaigns that truly connect.

Job Summary

We are seeking a motivated Client Relations Associate to build strong customer relationships, support client engagement, and contribute to sales and business development initiatives. This role is ideal for individuals who enjoy working with people, understanding client needs, presenting solutions, and creating positive customer experiences.

Responsibilities
  • Build and maintain positive relationships with clients and prospective customers.
  • Communicate with customers to understand their needs and preferences.
  • Identify sales opportunities through client interactions.
  • Assist with customer questions, requests, and routine concerns.
  • Support promotional and customer acquisition activities.
  • Maintain accurate client records and interaction information.
  • Track follow-ups, leads, and sales opportunities.
  • Collaborate with team members to achieve customer service and sales objectives.
  • Represent the company professionally during customer interactions.
  • Participate in ongoing training and professional development.
Qualifications
  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Customer-focused and professional attitude.
  • Confident and comfortable interacting with customers.
  • Strong relationship-building and problem-solving abilities.
  • Goal-oriented and motivated to achieve results.
  • Excellent organizational and multitasking skills.
  • Reliable, adaptable, and self-motivated.